Loading...

NHTSA ID Number: 11020199

Manufacturer Communication Number: JLRTB02133NAS

TSB/Document Date: 2025-07-06


Summary

Tapping Noise From A-Pillar Area


If the PDF is very large, it may not load in the preview below.

Download PDF [815.33 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


SaleBestseller No. 1
Autel Scanner MaxiCOM MK808S: 2026 Bidirectional Tool as MX808S MK808BT Pro M808Z, Work as MaxiCheck MX900 MK900BT, 28+ Service, 3000+ Active Tests, All System OBD2 Diagnostics, OS 11, 10X Faster
  • 💝【Questions? We’re Here Anytime】MK808S is a...
  • 🔥🔥🔥【2026 NEWLY RELEASED BI-DIRECTIONAL...
  • 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel...
  • 【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The...
  • 【AUT0 SCAN & AUT0V1N, 10X FASTER】How much have you spent...
SaleBestseller No. 2
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...

This product presentation was made with AAWP plugin.


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: JLRTB02133NAS

Replacement Service Bulletin Number:

MFR Communication Date: 2025-06-11

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



JLRTB02133NAS

TECHNICAL BULLETIN
10 JUN 2025

© JaguareBay logo Land RovereBay logo North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly
and safely. It informs these Technicians of conditions that may occur on some vehicles,
or provides information that could assist in proper vehicle service. The procedures
should not be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume
that a condition described affects your vehicle. Contact an authorized Land RovereBay logo
service facility to determine whether this bulletin applies to a specific vehicle.
INFORMATION

SECTION:

501-08

SUBJECT
/CONCERN:

Tapping Noise From A-Pillar Area

AFFECTED VEHICLE RANGE:

MODEL:
Defender (LE)

MARKETS:

NORTH AMERICA

MODEL YEAR:
2020 Onwards

VIN:
000584 Onwards

ASSEMBLY PLANT:
Nitra (Slovakia)

CONDITION
SUMMARY:

SITUATION:
When traveling at speeds over 60 km/h (37 mph) a constant low-level tapping noise can
be heard coming from the A-pillar area, on one or both sides of the vehicle. In some
cases, further investigation may have found that the windshield moulding may have
become loose.
CAUSE:
Insufficient windshield moulding clip tension.
ACTION:
Follow the instructions below.

PARTS:

NOTES:
*A total allowance equivalent to £0.20 Sterling per repair has been allocated
to locally source the parts listed below for 'vehicles without raise air intakes'.
**A total allowance equivalent to £0.40 Sterling per repair has been allocated
to locally source the parts listed below for 'vehicles with raised air intakes'.

PART NUMBER

DESCRIPTION

QUANTITY

Vehicles without raised air intake
*ZZZ001

3M™ PX5008 adhesive tape

£0.20

Vehicles with raised air intake
LR131675

Door hinge bolts

2

**ZZZ001

3M™ PX5008 adhesive tape

£0.20

**ZZZ001

3M™ double sided adhesive tape - PT 1100 (or equivalent)

£0.20

WARRANTY:

NOTES:
Repair procedures are under constant review, and therefore times are subject
to change; those quoted here must be taken as guidance only. Use TOPIx to
obtain the latest repair time.
The JLR claims submission system requires the use of causal part numbers.
Labor only claims must show the causal part number with a quantity of zero.

SRO

TIME
(HOURS)

CONDITION
CODE

CAUSAL
PART

JLRTB - Windshield Moulding - Modification Both sides - Without raised air intake

99.01.31

0.3

*

LR131995

JLRTB - Windshield Moulding - Modification Both sides - With raised air intake

99.01.36

0.4

*

LR131995

DESCRIPTION

NOTE:
Normal Warranty procedures apply.

SERVICE INSTRUCTION:

CAUTION:
Always protect the paintwork and windows when removing exterior components.

NOTES:
Some variation in the illustrations may occur, but the essential information is
always correct.
Some components are shown removed for clarity.

All vehicles

1.

Open the front left door.
Vehicles installed with raised air intakes only
NOTE:
Raised air intakes are only installed on the left side of the vehicle. Do not
complete steps 2 to 9 for the right side of the vehicle.

2.

Disconnect the startup battery ground cable (see TOPIx Workshop Manual
section 414-00: Battery and Charging System - General Information - General
Procedures - Startup Battery Disconnect and Connect).

3.

Disconnect the front door check arm.
Remove the bolt.

4.

Disconnect the front door wiring harness from the body wiring harness.

5.

CAUTIONS:
Lay the front door on felt covered supports.
The component may be heavy. Take extra care when handling.

NOTE:
This step requires the assistance of another technician.

Remove the front left door.
Remove and discard the 2 bolts.

6.

Remove the cover.
Release the clip.
Remove and discard the double sided tape.

7.

Remove the bolt.

8.

Remove the bracket.

9.

CAUTION:
Protect the gap between the body and the fender to prevent fixings
from dropping into the void.

NOTE:
This step requires the assistance of another technician.

Remove the raised air intake.
Remove the 2 bolts.
All vehicles

10.

MP4 video - cannot be viewed in PDF

This video shows a demonstration of how to remove the windshield moulding
bolt cover.

11.

Inspect the windshield moulding bolt cover for delaminating.
If the windshield moulding bolt cover IS delaminated, it must be replaced.
If the windshield moulding bolt cover IS NOT delaminated, do not discard
it.

12.

CAUTION:
Extra care must be taken not to damage the windshield moulding bolt
cover.

Release the 2 clips to remove the left windshield moulding bolt cover.
1. Release the clip closest to the door first, in the direct shown in the
illustration.
2. Release the second clip by pulling the bolt cover away from the vehicle in
a forward direction.

13.

CAUTIONS:
Extra care must be taken not to damage the windshield moulding.
Do not use tools during this operation, removal of the component
must be completed by hand.

Remove the retaining bolt and then remove the left windshield moulding.
1. Pull the windshield moulding down in the direction shown in the illustration.
2. Release the windshield moulding from the vehicle by pulling in a forward
direction.

14.

Inspect the windshield moulding for damaged clip features.
If the clip features are not damaged, as shown in the image with a
GREEN '', continue to step 15.
If any of the clip features are damaged, as shown in the image with a RED
'X', a new windshield moulding must be ordered and claimed as part
of a separate warranty claim before continuing to step 15.

15.

Inspect the rubber seal on the windshield moulding for damage. If the seal is
damaged a new windshield moulding is required before continuing with this
step, this must be claimed as a separate warranty claim.
Using a suitable surface cleaner, clean the inside edge of the rubber seal,
as shown highlighted in the illustration.
Cut a length of 3M PX5008 adhesive tape to the following dimensions:
10 mm x 620 mm
NOTE:
The 3M PX5008 adhesive tape must be aligned with the edge of
the rubber seal.

Gradually remove the adhesive backing and install the3M PX5008
adhesive tape in small sections at a time. Firm pressure must be applied
along the entire length of the rubber seal for the adhesive to bond correctly.

16.

Install the windshield moulding in the directions shown in the illustration.
NOTE:
All of the clips must be correctly located and fully engaged.

Do not fully tighten the retaining bolt at this stage.

17.

Check all of the windshield moulding clips are correctly located by rotating the
windshield moulding in the directions shown in the illustration.
If excessive movement and/or an excessive gap between the windshield
moulding and the windshield is evident, remove the windshield
moulding and repeat step 16.
If excessive movement and/or an excessive gap between the windshield
moulding and the windshield is not evident, continue to step 18.

18.

Remove the adhesive backing from the 3M PX5008 adhesive tape.
Hand pressure must be applied to the windshield moulding to make sure
the adhesive tape is firmly adhered to the lower windshield moulding.

19.

Fully tighten the retaining bolt.
Torque: 6 Nm
All Vehicles
20.

MP4 video - cannot be viewed in PDF

This video shows a demonstration of how to install the windshield moulding bolt
cover.

21.

NOTES:
When installing the windshield moulding bolt cover an audible click
must be heard.
When installing the windshield moulding bolt cover it must be flush
with the windshield moulding.

Install the windshield moulding bolt cover.
1. Secure the clip closest to the windshield first, in the direct shown in the
illustration.
2. Secure the second clip in the direction shown in the illustration..
Vehicles installed with raised air intakes only

22.

CAUTION:
Protect the gap between the body and the fender to prevent fixings
from dropping into the void.

NOTE:
This step requires the assistance of another technician.

Install the raised air intake.
Install the 2 bolts but do not fully tighten.

23.

Install the bracket (F) into the slot in the raised air intake.
The hole in the bracket (F) must align with the fixing (C).

24.

Install the bolt (B) through the bracket and into the fixing.
Torque: 4 Nm

25.

Fully tighten the 2 bolts from step 21.
Torque: 3 Nm

26.

Install the cover.
Install a new piece of 3M PT 1100 (or equivalent) double sided tape (9 mm
x 15 mm) as shown in the illustration.
Secure the clip.

27.

CAUTION:
The component may be heavy. Take extra care when handling.

NOTE:
This step requires the assistance of another technician.

Install the front left door.
Install and tighten the 2 new bolts.
Torque: 30 Nm

28.

Connect the front door wiring harness from the body wiring harness.

29.

Connect the front door check arm.
Install and tighten the bolt.
Torque: 25 Nm
All vehicles

30.

Close the front left door.

31.

Repeat steps 1 to 30 for the other side.

Vehicles installed with raised air intakes only
32.

Connect the startup battery ground cable (see TOPIx Workshop Manual section
414-00: Battery and Charging System - General Information - General
Procedures - Startup Battery Disconnect and Connect).

33.

Complete the door window motor initialization procedure. (see TOPIx Workshop
Manual section 501-11: Glass, Frames and Mechanisms - General Procedures Door Window Motor Initialization).

1


SaleBestseller No. 1
OTOFIX D1 Lite 2026 Bidirectional Scan Tool, Bluetooth OBD2 Scanner Diagnostic Tool, 2 Years Free Update, 38+ Services, CANFD & DoIP Protocols, All System Diagnoses, ABS Bleeding, Auto VIN
  • 🎉[OTOFIX D1 Lite, Perfect Cost-effective Diagnostic Tool]: OTOFIX D1 Lite, a newest bidirectional scan tool from OTOFIX company, is a great choice for DIYers and repair shops. 👉This obd2 scanner diagnostic tool packs all practical functions: OE level all systems diagnoses, Bi-Directional Control, 38+ reset services fixing 99% of common problems, support DoIP & CANDF protocols and FCAeBay logo AutoAuth, high-end hardware configuration. Worldwide vehicles and 🔥2 Years Free Updating🔥 covered.
  • 🎉[Bi-Directional Scan Tool, Active Test]: OTOFIX D1 Lite bluetooth obd2 scanner can also command ECUs and monitor the operation of the actuators to track down the problems of certain parts, like windows, sunroof, wipers, fuel pumps, etc., saving repair time & trouble. This makes OTOFIX D1 Lite the most cost-effective bidirectional scan tool.
  • 🎉[2026 Newest, 38+ Hot Reset Functions]: Equipped with 38+ reset functions in one, the OTOFIX D1 lite automotive scanner diagnostic tool allows you to troubleshoot 99% of common vehicle problems. You can use this car diagnostic scanner holding enough functions to easily repair common vehicle models in your repair shops. Including Oil Reset, Injector Coding, Throttle, DPF Reset, SCR Reset, Gear Learning, Clutch Learning, Suspension, etc. Note* Reset functions vary by model.
  • 🎉[OE Level Full Systems Diagnostics]: Unlike the 2-system and 4-system diagnostic tools, the OTOFIX auto scan tool can complete comprehensive system diagnostics within 5 minutes. It accesses and scans all available onboard systems like for Engine /AT /ABS /EPB /BMS /TPMS /SRS /SAS /Audio System /BCM /Air Conditioning / etc., to read & clear codes, view live data, and check ECU information. Note: Active test is not involved.
  • 🎉[Powerful Hardware Configuration]: Designed with a fashion appearance & a 7” touchscreen and a weight of 463g, this OTOFIX D1 Lite OBD2 diagnostic scanner scan tool is convenient for everywhere and easy to use & store. Android9.0 OS and 2+64GB memory enhance multi-task smoothness and diagnostic operation, no more wasting too much time. 5800mAh battery allows hours-lasting use. WiFi & VCI1 also bring faster communication for your diagnostics.
SaleBestseller No. 2
OTOFIX D1 Lite Bidirectional Scan Tool with 2-Year Free Updates, 2026 New All System Automotive Diagnostic Scanner, 38+ Reset Services, FCA AutoAuth, Active Test, CANFD&DOIP, Auto VIN
  • 🏆【2026 TOP OBD2 Scanner Diagnostic Tool】OTOFIX D1 Lite wireless obd2 scanner has upgraded hardware configuration and car coverage. The newly upgraded D1 Lite with 🔥OS Android 9.0🔥1.5Ghz 4 core high efficiency processor🔥2GB RAMeBay logo+64GB ROM large storage🔥5800mAh large battery, more stable and longer lasting diagnostics🔥 38+ Reset🔥action tests🔥full system diagnostic🔥Supports MV105 endoscope🔥21+ Language Supports🔥100000+ vehicle coverage to meet all your daily maintenance needs.
  • 👍【Bi-Directional Control / Active Test】D1 Lite obd2 scanner has bidirectional control(worth $300+), which is the most beloved feature among mechanic. If your headlights or car windows are broken, going to a repair shop will cost a lot of money. You can use D1 Lite to send execution commands to the ECU module and identify the repair status. Such as ABS, car windows, doors, valves, wipers, headlights, etc., effectively shorten diagnostic time and reduce diagnostic costs.
  • 🔥【All Systems Diagnostics, In-depth Checking】This advanced OBD2 Scanner D1 Lite can perform OE-level diagnosis of all systems including engine, transmission, airbag, ABS, ESP, TPMS, gateway, steering, radio, and air conditioning for more than 100 brands. This diagnostic scanner supports essential functions, such as reading ECU version info, reading and clearing fault codes, and reading data streams.With just a simple click, it provides you with accurate and in-depth diagnostics.
  • 🏆【38+ Reset Hot Functions】For repair workshops, holding an OTOFIX D1 Lite Auto scanner is a strong advantage over others. Its 38+ maintenance functions provide various solutions for all module repairs, including Oil Reset, TPMS Reset, Injector Coding, Suspension, Throttle Matching, etc., which will usher your repair business to a new pinnacle. Continuously updating will never make the functionality & compatibility out-of-date.
  • 🏆【150+ Models, 10000+ Car Coverage & 16 Languages】D1 Lite is a comprehensive car diagnostic scan tool, help you to troubleshoot car issues fast for 95% US, European, Asian auto makes. ✅ With frequent updates and optimizations allow D1 Lite to cover more vehicles to meet your needs. ✅ Multilingual menu allows auto mechanics around the world to use it without language barriers. 🚩Note: Kindly send us the S/N of the device to authorize new language updates before changing the menu language.
SaleBestseller No. 3
OTOFIX D1 Lite 2026 Bidirectional Scan Tool, 2 Years Free Update, 38+ Services, All System Diagnostic Scanner, Active Tests, AutoAuth FCA SGW, AutoVIN, CAN FD & DoIP, 99% Car Coverage
  • 【2026 OTOFIX D1 Lite Gives the Best Value for Money】OTOFIX D1 Lite bidirectional scan tool is more FASTER and SMARTER with 2026 Enhanced Hardwares & New Functions! 👍Alternative Bluetooth +USB connect 👍2G+64GB 👍4x ARM Cortex-A35 (1.5GHz) Processor (5X Faster CPU) 👍Android 9.0 OS 👍5G GHz WiFi 👍CANFD&DOIP 👍 FCAeBay logo AutoAuth 👍38+ Services 👍3K+ Bi-Directional Control 👍Full Systems Diagnose 👍2 Years Update 👍150+ Vehicle Coverage.
  • 👍【Active Tests】 OTOFIX D1 Lite is a bi-directional scan tool that can send commands to, and also receive information from vehicle control modules. This way, you can quickly locate and repair faulty auto parts. For Example: send direct commands to ask the vehicle to turn on/off the radiator fan, lights, sound horn, fuel pump, modulate throttle, open/close windows, operate mirrors and more. *Note that only available tests will be displayed in the menu.
  • 👍【38+ Service Functions】 OTOFIX D1 Lite scan tool offers 38+ of the hottest service functions that are commonly used for car repairs. That include Oil reset/SAS/EPB/BMS/Throttle/ABS bleeding, and 2065-new SUS/ADBLUE/NOX/Headlamp resets (and more) to help restore your car status after repairs are done. Compared to other diagnostic scanners for cars, the OTOFIX D1 Lite scanner is much more fully-featured. *Note that specific functions available depend on the make/model/year of your car.
  • 👍【All System Diagnostics + Cloud Report Management】 This 2026 car scanner OTOFIX D1 Lite provides troubleshooting and data for all ECUs: read/clear DTCs, view graphic live data/VIN, and locate system faults for safe driving. With Cloud Report Management, you can save detailed reports to cloud servers and easily shared them with others via QR codes/emails/text messages. Others can access these reports from any device (smartphones/tablets/PCs …) anytime, and you can better manage repair work.
  • 👍【99% Car Coverage】 This one-station car scanner diagnostic for all cars works on 150+ major car brands across the world. 1) It supports CAN-FD/DoIP protocols: compatible with GMCAVALIER/TRAX/Encore/Envision/GL8(LSY)/CT4/CT5 after 2019; VolvoeBay logo after 2018; Land RovereBay logo/JaguareBay logo after 2017; and BM.W F/G all chassis. 2) For models equipped with security modules (such as Renault & 2018+ FCAeBay logo SGW), its built-in AutoAuth allows you to easily break diagnostic barriers after registration.

This product presentation was made with AAWP plugin.


Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API


 
Share to...