NHTSA ID Number: 11019893
Manufacturer Communication Number: ONL6T806032025 Honda
Form
TSB/Document Date: 2025-07-01
Summary
Owner Notification Letter - Under certain circumstances, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the transmission indicator flashing “D” and sets DTC P0741 Torque Converter Clutch Circuit Performance or Stuck Off.
Instructions for Reimbursement
Honda
Warranty Extension 6T8
Eligibility Requirements
You may be eligible for reimbursement if you meet all the requirements:
•
•
You paid to have your torque converter replaced due to DTC P0741.
The repairs were completed, or started, prior to the notice date; repairs made after the notice date must be
administered by a Honda
dealer.
• You owned the vehicle at the time of repair. You are still eligible if you no longer own the vehicle.
• You provide a paid invoice.
Please complete this form and attach the items listed below. Failure to include all requested information will result
in delays and possible denial of your request.
Your invoice must include:
1. Vehicle Identification Number (VIN)
2. Name and Address of facility, mileage, and date of repair
3. Diagnosis and itemized cost of repair – parts and labor
4. Proof of Payment – proof of payment that identifies the amount paid for the repair. For example: cashed check,
credit card receipt/invoice, cash withdrawal receipts. (Note: Please black out any personal information)
Repairs were performed at (check one):
¨ Authorized Honda
Dealer ¨ Independent Repair Facility
Return Your Reimbursement Request Form and Requested Documents
Via QR:
Scan code, select Topic Recalls/Campaigns
Sub-Topic Recalls/Campaigns: Reimbursement Request
OR
Via Web: mygarage.honda.com/s/send-an-email
Select Topic Recalls/Campaigns
Select Sub-Topic Recalls/Campaigns: Reimbursement Request
(Fill-in the information below – Please print)
Your Name:
Home Address:
Apt.#:
City:
State:
Primary Phone:
Secondary Phone:
ZIP:
Vehicle Identification Number
Email Address:
Total Amount Requested: $
Repair cost only. Incidental expenses (rental, fuel, loss of wages, etc.) are not covered.
If you have any questions about this form, please contact American Honda
’s Customer
Support & Campaign Center at 1-888-234-2138
Instrucciones para el reembolso
Extensión de garantía Honda
6T8
Requisitos de elegibilidad
Usted puede calificar para un reembolso si cumple con todos los requisitos:
•
•
•
•
Usted pagó para que reemplazaran el convertidor de par debido al código DTC P0741.
Las reparaciones fueron completadas o se iniciaron, previamente a la fecha de la notificación; las reparaciones
realizadas después de la fecha de la notificación deben ser administradas por un concesionario Honda
.
Usted era el propietario del vehículo en el momento de la reparación. Usted todavía puede calificar, aunque no sea el
propietario actualmente.
Usted demuestra una factura pagada.
Por favor complete este formulario y adjunte los elementos enumerados a continuación. De no incluir toda la
información requerida resultará en un retraso y posiblemente el rechazo de su solicitud.
Su factura debe incluir:
1.
2.
3.
4.
Número de identificación del vehículo (VIN)
Nombre y dirección de la instalación, millas y fecha de la reparación
El diagnóstico y el costo desglosado de la reparación - repuestos y mano de obra
Prueba de pago - prueba de pago que identifica la cantidad pagada por la reparación. Por ejemplo: cheque cancelado, recibo de
cargo a tarjeta de crédito/factura, recibos de retiros de efectivo. (Nota: Por favor sombreé cualquier información personal)
Las reparaciones fueron realizadas en un (marque uno):
¨ Concesionario autorizado Honda![]()
¨ Centro de reparación independiente
Regrese el formulario de Solicitud de reembolso y los documentos requeridos
Por medio de QR: Escanee el código, seleccione “Topic
Recalls/Campaigns” (Tópico Campañas/Campañas de seguridad)
“Sub-Topic Recalls/Campaigns”: (Sub-Tópico
Campañas/Campañas de seguridad) Solicitud de reembolso
O
Por medio del sitio web: mygarage.honda.com/s/send-an-email
Seleccione “Topic Recalls/Campaigns”
(Tópico Campañas/Campañas de seguridad)
Seleccione “Sub-Topic Recalls/Campaigns”: (Sub-Tópico
Campañas/Campañas de seguridad) Solicitud de reembolso
(Llene la información a continuación - Por favor escriba en letra legible)
Su nombre:
Dirección de domicilio:
# de apartamento:
Ciudad:
Estado:
Teléfono
primario:
Teléfono
secundario:
Código postal:
Número de identificación del
vehículo:
Dirección de correo electrónico:
Monto total solicitado: $
Solamente el costo de la reparación. Los gastos incidentales (alquiler, combustible, pérdida de salario, etc.) no serán cubiertos.
Si tiene alguna pregunta acerca de este formulario, por favor comuníquese con el Centro
de Apoyo al Cliente y Campañas de American Honda
al 1-888-234-2138
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TSB/Document ID: ONL6T806032025 Honda
Form
Replacement Service Bulletin Number:
MFR Communication Date: 2025-06-04
MFR Internal Campaign ID/Software Version:
Communication Type: Other
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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