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NHTSA ID Number: 11019481

Manufacturer Communication Number: TSB_TRA114

TSB/Document Date: 2025-06-11


Summary

TECHNICAL SERVICE BULLETIN: AWD/4WD COUPLING ACTUATOR REPLACEMENT (CA2503) - This bulletin provides information related to the Technical Service Bulletin previously published under ELE374, titled ‘Service Action: AWD Coupling Actuator Logic Improvement (SA605)’. If the affected vehicles experience a loss of AWD capability (FWD continues to operate but there is no power sent to the rear wheels) accompanied by a warning message on the instrument cluster “Check AWD/4WD System” and the Malfunction Indicator Lamp (MIL) illuminated with DTCs P195800 and P196000 stored AFTER the AWD Coupling Actuator Logic Improvement has been installed per ELE374/SA605, follow the instructions outlined in this publication to replace the AWD Coupling Actuator on the applicable vehicle.


GROUP

MODEL

TRA

2024-2025MY
Seltos AWD (SP2)

NUMBER

DATE

114

June 2025

TECHNICAL SERVICE BULLETIN
SUBJECT:

AWD/4WD COUPLING ACTUATOR REPLACEMENT (CA2503)

This bulletin provides information related to the Technical Service Bulletin previously published under ELE374,
titled ‘Service Action: AWD Coupling Actuator Logic Improvement (SA605)’. If the affected vehicles experience
a loss of AWD capability (FWD continues to operate but there is no power sent to the rear wheels)
accompanied by a warning message on the instrument cluster “Check AWD/4WD System” and the
Malfunction Indicator Lamp (MIL) illuminated with DTCs P195800 and P196000 stored AFTER the AWD
Coupling Actuator Logic Improvement has been installed per ELE374/SA605, follow the instructions outlined
in this publication to replace the AWD Coupling Actuator on the applicable vehicle.
DTC Description:
P195800 – AWD-Torque Error
P196000 – AWD-Bleeding Pressure Error

 NOTICE
A Technical Service Bulletin is a field fix repair program without customer notification that may be
performed during the warranty period.
This bulletin should only be performed with a valid customer complaint of (1) inoperative AWD
capability, (2) warning message “Check AWD/4WD System” on the instrument cluster and/or (3) the
Malfunction Indicator Lamp (MIL) with a related DTC stored.
Repair status for a VIN is provided on KDealer+ (Service → Warranty Coverage → Warranty
Coverage Inquiry. If TRA114/CA2503 is complete, any subsequent or follow up concerns need to be
addressed under the terms of KiaeBay logo's Basic Limited Warranty Coverage.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.

Page 2 of 7

AWD/4WD COUPLING ACTUATOR REPLACEMENT (CA2503)

SUBJECT:

Flowchart:

TRA114 → Vehicle ‘IN’ after ELE374 (SA605) was completed AND any of the
‘related’ DTC’s are stored.

One or more ‘related’ DTC(s) stored:
DTC

DTC Description

P195800

AWD-Torque Error

P196000

AWD-Bleeding Pressure Error

Vehicle IN

Complete
ELE375/SA605

NO

Was ELE374/SA605
Completed?

YES

Are DTC(s)
P195800 and/or
P19600
Stored?

NO

Perform Repair Under
Normal Warranty

YES

Replace the AWD
Coupling Actuator

Vehicle OUT

Note: A Vehicle Diagnosis Number (VDN) must be created for DTC’s prior to ordering parts and
performing necessary procedure(s), as outlined in this TSB. If a VDN is not created, Parts Ordering and
Warranty claim submission issues WILL occur. Any claims for replacement parts are subject to Warranty
review and chargeback.
Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: TRA114 Seltos (SP2) June 2025

Page 3 of 7

AWD/4WD COUPLING ACTUATOR REPLACEMENT (CA2503)

SUBJECT:

Repair Procedure:
BEFORE PERFORMING THIS TSB:
Customer complaint of (1) inoperative AWD capability, (2) warning message “Check AWD/4WD
System” on the instrument cluster and/or (3) the Malfunction Indicator Lamp (MIL) with a related
DTC stored MUST be stated in the opening RO and Claim Notes.
1.

Remove

the

Coupling

Assembly

(A)

by

referring to “All Wheel Drive (AWD) System →
Coupling Assembly → Direct Electro Hydraulic
Coupling → Removal and Installation” in the
applicable Shop Manual on KGIS.

Tightening torque for coupling bolts:
42.0 – 47.7 lb.ft (56.9 – 64.7 N.m)

TECH TIP
Mark the front transfer assembly and
propeller shaft mounting position
before removing the mounting bolts
(B).

Tightening torque for propeller shaft bolts:
36.2 – 50.6 lb.ft (49.0 – 68.6 N.m)

TECH TIP
Mark the rear tube rubber coupling
and the rear differential companion
mounting position before removing
the mounting bolts (B).

Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: TRA114 Seltos (SP2) June 2025

Page 4 of 7

AWD/4WD COUPLING ACTUATOR REPLACEMENT (CA2503)

SUBJECT:

CAUTION
DO NOT tilt the AWD/4WD coupling
assembly on its side or remove the
actuator with the coupling assembly
installed on the vehicle as the existing
oil may leak out.

2.

Using an air gun, clean the exterior area of the
AWD/4WD Coupling Actuator (C) to prevent
any

dust/debris

entering

the

coupling

assembly before dissassembly.

3.

Loosen the four (4) bolts to remove the
AWD/4WD Coupling Actuator (C).
Tightening torque for coupling actuator
bolts:
7.2 – 8.7 lb.ft (9.8 – 11.8 N.m)

 IMPORTANT
DO

NOT

tip

the

4WD

coupling

assembly on its side as the existing oil
may leak out.

Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: TRA114 Seltos (SP2) June 2025

Page 5 of 7

AWD/4WD COUPLING ACTUATOR REPLACEMENT (CA2503)

SUBJECT:

4a.

To avoid oil spillage from the actuator
mounting area, press down on the air breather
valve (D) to drain the accumulated oil back into
the coupling assembly (A) housing.

 NOTICE
Drain the remaining oil from the
coupling actuator (B) to the inside of
the coupling assembly (A) as much as
possible (roughly 5 – 10 seconds).

4b.

To install the ‘new’ AWD/4WD Coupling
Actuator (C) onto coupling assembly (A), slowly
turn the actuator side to side while applying
downward pressure.
Note: Lightly lubricate the O-ring prior to
installating the new actuator.

5a.

Apply a small amount of high-pressure grease
to the spline hole (D) before installing the
Coupling Assembly (A).
Note: Be careful not to damage the oil seal
(E) when reinstalling the Coupling Assembly
(A).

Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: TRA114 Seltos (SP2) June 2025

Page 6 of 7

AWD/4WD COUPLING ACTUATOR REPLACEMENT (CA2503)

SUBJECT:

5b.

Reinstall all removed parts in reverse order of
removal.
Note: Install ‘new’ mounting bolts (B) when
reinstalling the propeller shaft.

 IMPORTANT
DO NOT reuse the ‘old’ removed
propeller shaft mounting bolts (B).
Match the marks made on the front
and rear of the propeller shaft done in
step 1 before tightening the bolt when
installing.

Tightening torque for propeller shaft bolts:
36.2 – 50.6 lb.ft (49.0 – 68.6 N.m)

6.

Using the KDS 2.0, perform the ‘Clutch
Learning

Reset’

by

referring

to

‘Expert

Diagnosis → S/W Management → 4WD-4WD
Control → Clutch Learning Reset’.

7.

Confirm normal vehicle operation.

Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: TRA114 Seltos (SP2) June 2025

Page 7 of 7

AWD/4WD COUPLING ACTUATOR REPLACEMENT (CA2503)

SUBJECT:

AFFECTED VEHICLE RANGE:
Model

Production Date Range

Seltos (SP2)

February 14, 2023 to October 08, 2024

REQUIRED PART:
Part Name

Part Number

AWD Coupling

Figure

Qty.

47899 4G550QQK

1

Propeller Shaft Rear Bolts

49129 2B000QQK

3

Propeller Shaft Front Bolts

11647 10256KQQK

4

High-Pressure Grease

Locally Sourced

Actuator Assembly

N/A

As

N/A

Comments

Needed

Locally Sourced

Note: The replacement part numbers will require a VIN entry for parts ordering. DO NOT order these
parts for stocking purposes, related to this TSB. Supply is very limited. Until supply stabilizes, please
confirm part availability before scheduling customers. Please be sure to expedite warranty claim filing.

WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type

Causal P/N

Qty.

Repair

Labor Op

Op

Replacement

Description

Code

Time

P/N

AWD/4WD Coupling
V

47899 4G500

0

Actuator

240247R0

Replacement

0.8
M/H

Qty.

47899 4G550QQK

1

49129 2B000QQK

3

11647 10256KQQK

4

Note: When substitute transportation is provided, manually enter sublet code ‘X2’ for rental expense
reimbursement or one roundtrip rideshare expense. A Vehicle Diagnosis Number (VDN) must be created
for DTC’s prior to ordering parts and performing necessary procedure(s), as outlined in this TSB. If a
VDN is not created, Parts Ordering and Warranty claim submission issues WILL occur. Any claims for
replacement parts are subject to Warranty review and chargeback.

Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: TRA114 Seltos (SP2) June 2025

1

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TSB/Document ID: TSB_TRA114

Replacement Service Bulletin Number:

MFR Communication Date: 2025-06-11

MFR Internal Campaign ID/Software Version: CA2503

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System: TRA

MFR Component Subsystem:


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