NHTSA ID Number: 11019419
Manufacturer Communication Number: TSB 25-2239
TSB/Document Date: 2025-06-10
Summary
This article supersedes TSB 24-2141 to update the service procedure and change labor operation from actual time to actual time with a limit. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Charge status indicator (CSI) segments flashing blue * High voltage battery
continues to charge after preset charge target percentage has been met while using level 1 or level 2 charger. This may be due to the software in the secondary on-board diagnostic control module C (SOBDMC).
6/9/25, 3:22 PM
2023 Mustang Mach-E
TECHNICAL SERVICE BULLETIN
Charge Status Indicator Segments Flashing Blue And High Voltage Battery Continues To Charge
After Preset Charge Target Percentage Has Been Met While Using Level 1 Or Level 2 Charger
25-2239
30 May 2025
This bulletin supersedes 24-2141. Reason for update: update the Service Procedure and change labor operation from Actual Time to Actual Time with a
cap.
Model:
Ford
2023 Mustang Mach-E
Built on 26-Jun-2023 and through 21-Nov-2023
Markets: North American markets only
Issue: Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:
• CSI segments flashing blue
• High voltage battery continues to charge after preset charge target percentage has been met while using level 1 or level 2 charger.
This may be due to the software in the SOBDMC.
Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure to reprogram the SOBDMC.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Service Part New Vehicle
(SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are
determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
No.
Description
2023 Mustang Mach-E: Reprogram The PCM And Complete Coordinated Module Software Update(s) As Needed
Following The Service Procedure
AP252239A
Time
Actual Time Up To
0.7 Hrs.
Repair/Claim Coding
Causal Part:
7B012
Condition Code: 04
Service Procedure
https://www.fordtechservice.dealerconnection.com
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6/9/25, 3:22 PM
2023 Mustang Mach-E
1. Connect a battery charger to the 12-volt battery.
NOTE: To prevent the battery saver mode from activating on the vehicle, make sure the negative cable of the charger is installed on a chassis or
engine ground, and not the 12-volt battery negative terminal. Do not have the vehicle plugged into the high voltage battery charger during
programming. This can cause incorrect module programming. Make sure only the 12-volt battery charger is installed.
2. Reprogram the PCM using the latest software level of the FDRS scan tool. Follow all on-screen instructions carefully to complete all required coordinated
module software update(s), including:
SOBDM
BECM
SOBDMB
SOBDMC
ABS module
© 2025 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs
these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-ityourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service
Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent information is available through Ford Motor
Company's on-line technical resources.
https://www.fordtechservice.dealerconnection.com
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TSB/Document ID: TSB 25-2239
Replacement Service Bulletin Number:
MFR Communication Date: 2025-06-02
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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