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Technical Service Bulletin
96 Rear occupant detection / alarm "unwanted horn and flashing lights triggered"
United States 444 Volkswagen of America, Inc. (6444)
[Status | Released for publishing
Release date May 14, 2025
New customer code
Object of complaint Complaint type [Position]
a . . a gi functionality -> switches on
lighting, signaling -> acoustic signals -> horns by itself | |
lighting, signaling -> flashers -> emergency flashers functionality -> switches on
by itself

lighting, signaling -> flashers -> emergency flashers -> Flash emergency |functionality -> activates
flashers for occupant detection without cause

lighting, signaling -> acoustic signals -> horns -> Honk horn for occupant functionality -> activates
detection without cause

access control, start authorization, anti-theft protection -> anti-theft functionality -> unintentional
protection -> anti-theft alarm system activation deployment
Vehicle data
Audi Q6 e-tron
Sales types
aosfa [oR
PR numbers

?:with 5P2

Documents

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Technical Service Bulletin Transaction No.: 2077961/1

96 Rear occupant detection / alarm "unwanted horn and flashing lights triggered" Release date: May 14, 2025

Condition

Customer states:

+ There are no rear occupants in the vehicle > a warning message appears, and the vehicle’s horn may sound,
and its lights may flash.

+ There are rear occupants in the vehicle > a warning message appears but the vehicle’s horn does not sound,
and its lights do not flash.

+ Possibly also interpreted as unintentional triggering of anti-theft alarm.

Workshop findings:

+ No event memory entries logged.

+ In the event of a warning where the horn sounds and/or the lights flash: Anti-theft alarm system not triggered
during period of complaint, e.g. can be reproduced via the measured value blocks of the anti-theft alarm
system.

Technical Background

Issues may occur with the rear occupant detection (available since model year 2025). Due to these issues, the rear

occupant detection may trigger warnings more, or less often.

Production Solution

Optimized software as of week 19/2025.

Service

This TSB replaces Pending Service Solution (PSS) TSB 2077108: 69 PSS Postpone repair: rear occupant detection
/ alarm "unintentional triggering of horn/flashing lights”.
To permanently rectify the fault, first check whether TSB 2077960: 00 Combined software update 03.01.00/C

(28.11.01) KD1** is available and then perform the software update described in TSB 2077960.

The software update described in TSB 2077960 will be released in stages for the individual vehicle

models/markets, depending on availability.

Warranty

Claim Type: + If the vehicle is outside of any warranty, this Technical Service Bulletin is

informational only.

Damage Code: 0039

Labor Operations: Software update flat rate incl. bus sleep cycle, 0151 0040 50 TU

adaptation drives and additional work

Charge battery 2706 8950 See SRT with
associated
operations

Claim Comment: As per TSB 2077961/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2077961) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
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