GROUP

NUMBER

BODY

Technical Service Bulletin
SUBJECT:

DATE

25-BD-004H
MODEL(S)

MAY 2025

SEE BELOW

WHITE PAINT WARRANTY EXTENSION (Z05)

Description: Certain Hyundai vehicles with exterior white paint may exhibit peeling or bubbling on metal
body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. The paint warranty
coverage for affected vehicles has been extended to 10 years/unlimited miles from the date of original
retail delivery or date of first use, and is valid for original and subsequent owners.
The warranty extension does NOT apply to any vehicle that has ever been declared a total loss or sold
for salvage by a financial institution or insurer, or has a branded or similar title under any state’s law.

Applicable Vehicles (Certain):
Model Year

Model

• 2015 – 2016MY

Elantra (UD)

• 2017 – 2018MY

Elantra (ADA)

• 2015 – 2019MY

Sonata (LFA)

• 2017 – 2018MY

Santa Fe Sport
(AN)

• 2019MY

Santa Fe (TMA)

• 2017 – 2021MY

Tucson (TL)

• 2021 – 2023MY

Santa Fe Hybrid
(TM HEV)

• 2020 – 2023MY

Palisade (LX2)

Exterior Paint
Quartz White Pearl
(W8 or WW8)
Quartz White Pearl
(W8 or WW8)
Quartz White Pearl
(W8 or WW8)
Frost White Pearl
(SWP)
Quartz White Pearl
(W8 or WW8)
Dazzling White
(PDW)
Cream White
(WW2)
Cream White
(WW2)
Hyper White
(WC9)

Factory

Remarks

HMMA

VIN starts with 5NP

HMMA

VIN starts with 5NP

HMMA

VIN starts with 5NP

HMMA

VIN starts with 5NM

HMMA

VIN starts with 5NM

HMC

HMC
HMC

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair

WHITE PAINT WARRANTY EXTENSION (Z05)

SUBJECT:

Warranty Information:
Model

Op. Code

Operation

Op. Time

Causal Part

Nature Cause
Code Code

Elantra (UD)
Elantra (ADA)
Sonata (LFA)
Santa Fe Sport
(AN)

Refer to
Refer to
WEBDCS for
WEBDCS for
applicable
paint
applicable
Santa Fe (TMA)
labor Op. codes description(s)
Tucson
(TL)

Refer to
Refer to parts
WEBDCS for
catalog for
current LTS for
affected part(s)
paint

A22

ZZ8

Santa Fe Hybrid
(TM HEV)
Palisade (LX2)
NOTE 1: Submit one (1) claim in the ‘Warranty Claim Entry Screen’ using the published LTS paint
labor operations for the affected panel(s)/area(s).
When submitting the claim, please ensure that any of the following 3 keywords are included in the
‘3C’s or Comments’ sections: Z05, White, or Paint Extension.
Include operation code SUBLTR0F for 0.3 M/H along with additional $100 in sublet for
administrative support in coordinating activities with paint repair such as coordinating with paint shop
for setup/sublet of paint repairs, paperwork/invoicing completion, coordination rental car for customer.
Please note that paint matching and blending are covered.
Use sublet type “P1” for the paint claim.
NOTE 2: This TSB includes repair justification photos. Op times include VIN, mileage, and repair
justification photos as outlined in the Digital Documentation Policy.
NOTE 3: If a rental is needed, use the same repair order as the Warranty claim and submit as a
separate claim.
NOTE 4: If a part is found in need of replacement while performing this TSB and the affected part is
still under warranty, submit a separate claim using the same repair order. If the affected part is out of
warranty, submit a Prior Approval request for goodwill consideration prior to performing the work. This
claim must be submitted separately from #1.
NOTE 5: Standard Warranty Policy & Procedures apply.
NOTE 6: If the vehicle is outside of the extended term, please submit a Prior Approval (PA) request
for goodwill consideration prior to performing the work.

TSB #: 25-BD-004H

Page 2 of 7

SUBJECT:

WHITE PAINT WARRANTY EXTENSION (Z05)

Service Procedure:

DIGITAL DOCUMENTATION
This TSB includes Repair justification photos. Refer to the latest Warranty Digital
Documentation Policy for requirements.

i

Information

If the sublet body vendor discovers more panel(s) exhibiting peeling or bubbling beyond dealer's
original assessment, it is mandatory that the vendor take pictures of the additional panel(s)
exhibiting peeling or bubbling so the dealer can include them as part of its claim submission.

i

Information

The warranty extension does NOT apply to any vehicle that has ever been declared a total loss or
sold for salvage by a financial institution or insurer, or has a branded or similar title under any
state’s law.
Vehicle In

Paint
Inspection
Paint peeling/bubbling

Digital
Documentation

Verify that the paint condition is
covered under this warranty extension
Other paint conditions (see next page)

Photos of affected area(s)
and entire vehicle: hood,
front, roof, sides, and
tailgate/trunk

Vehicle Out
(excluded from warranty
extension)

Sublet to
Body/Paint Shop
for Repairs

i

Information

Peeling and/or bubbling of the white paint commonly occurs on the metal body panels: hood,
fender(s), roof, door(s), quarter panel(s), and tailgate/trunk.
Plastic body panels (bumpers, side moldings, fender/quarter panel garnishes, etc.) are NOT
affected by this issue. They should only be repainted if necessary for proper color matching and
blending.
Paint issues that do NOT match these conditions (e.g. rock chips, scratches, physical damage,
etc.) are NOT covered under this warranty extension.
TSB #: 25-BD-004H

Page 3 of 7

WHITE PAINT WARRANTY EXTENSION (Z05)

SUBJECT:

White Paint Repair Procedure
1.

Inspect the entire vehicle for paint
peeling/bubbling on the metal body panels:
hood, fender(s), roof, door(s), quarter panel(s),
and tailgate/trunk.

i

Information

Plastic body panels (bumpers, side
moldings, fender/quarter panel garnishes,
etc.) are NOT affected by this issue. They
should only be repainted if necessary for
proper color matching and blending.

i

Information

The warranty extension does NOT apply
to any vehicle that has ever been
declared a total loss or sold for salvage
by a financial institution or insurer, or has
a branded or similar title under any
state’s law.

TSB #: 25-BD-004H

Page 4 of 7

WHITE PAINT WARRANTY EXTENSION (Z05)

SUBJECT:

i

Information

Paint issues such as rock chips, scratches, bird droppings, sap/wax, aftermarket wraps,
collision damage, and/or customer-induced damage are excluded (
= NOT covered) by
the warranty extension.
Rock chips

Rock chips

Scratches

Door Edge
Scratches

Scratches

Bird Droppings
(Corrosion)

Dents
(Collision
Damage)

Physical
Damage
(Chips)

TSB #: 25-BD-004H

Page 5 of 7

SUBJECT:

2.

WHITE PAINT WARRANTY EXTENSION (Z05)

DIGITAL
DOCUMENTATION

Photo(s) of Problem Area(s)

Using STUI, take photos of the
affected panel(s)/area(s) exhibiting
peeling and/or bubbing of the white
paint with the last 6 digits of the VIN
and the date of repair on a piece of
paper. Also photograph the LH & RH
side, hood & roof, and front & rear
areas to document vehicle condition.
Upload the photos to STUI.

LH & RH Side

Hood & Roof

Front & Rear

TSB #: 25-BD-004H

Page 6 of 7

WHITE PAINT WARRANTY EXTENSION (Z05)

SUBJECT:

3.

Sublet the vehicle to a body/paint shop.

i

Information

Refer to Hyundai Warranty Policy and
Procedures Manual, “Section 6.5:
Sublet Repair Record Requirements”
when sublet repairs are performed by a
body/paint shop to refinish the affected
area(s).

i

Information

Only repaint the affected area(s). The
surrounding body panel(s) should only be
repainted if it is necessary for proper
color matching and blending.

i

Information

If the sublet body vendor discovers more
panel(s) exhibiting peeling or bubbling
beyond the dealer's original assessment,
it is mandatory that the vendor take
pictures of the additional panel(s)
exhibiting peeling or bubbling so the
dealer can include them as part of its
claim submission.

TSB #: 25-BD-004H

Page 7 of 7