NHTSA ID Number: 11018564
Manufacturer Communication Number: B640525
TSB/Document Date: 2025-05-27
Summary
Customer states that the output air from one of the vehicle vent assemblies doesn’t match the desired temperature, nor change from Hot/Cold.
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TSB/Document ID: B640525
Replacement Service Bulletin Number:
MFR Communication Date: 2025-05-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
MFR Component System:
MFR Component Subsystem:
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5/23/25, 6:17 AM
64 05 25_HVAC FLAP LINKAGE NOT FULLY CONNECTED
SIB 64 05 25
HVAC FLAP LINKAGE NOT FULLY CONNECTED
2025-05-22
This Service Information Bulletin (Revision 3) replaces SI B64 05 25 dated May 2025.
What’s New:
Model: Production range removed
☐
☐
THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY
MODEL
E-Series
G45
Model Description
X3 Sports Activity Vehicle
SITUATION
Customer states that the output air from one of the vehicle vent assemblies doesn’t match the desired
temperature, nor change from Hot/Cold.
CAUSE
The air flap linkage may not be fully locked into the air mixing flap.
CORRECTION
Check that the linkage has not come loose from the flap in the heating, ventilation, and air conditioning
(HVAC) system.
This can occur to ANY of the flaps in the HVAC system.
See attached video for one example
BV64 02 25 G45 Flap Linkage
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64 05 25_HVAC FLAP LINKAGE NOT FULLY CONNECTED
There is a push-in end on the linkage that can
be reinserted into the flap and fully seated.
Check that the linkage has not come loose from
the HVAC flap for the zone that is
malfunctioning.
There is a white plastic mechanism that
connects the black linkage arm and the HVAC
flap assembly.
To test if the mechanism is fully seated into the
HVAC flap assembly, perform a wiggle test of
the white plastic (in/out). Here you can see the
white plastic mechanism has backed out of the
HVAC case and is not locked into the flap.
This can occur to ANY of the flaps in the HVAC
system.
See video attached to the bulletin for one
example.
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64 05 25_HVAC FLAP LINKAGE NOT FULLY CONNECTED
If using a borescope to inspect if the flap is fully locked into the linkage, you can see the White
plastic mechanism push pin mushroom shaped end must engage into the flap by being pushed in
until it fully goes past the plastic flap ramp. The pictures below show fully locked in vs not fully
locked.
PROCEDURE
See attachment for the Procedure.
Check that the linkage has not come loose from the HVAC flap. This can occur to ANY of the flaps in the
HVAC system.
There is a white plastic mechanism that connects the black linkage arms and the HVAC flap assembly.
To test if the mechanism is fully seated into the HVAC flap assembly perform a wiggle test of the white
plastic (in/out).
There is a push in end on the linkage that can be reinserted into the HVAC flap and fully seated.
The white plastic mechanism push pin can be reinserted into the HVAC flap and fully seated.
Make sure to push in until you can feel the white plastic mechanism push pin mushroom shaped
end engage into the flap ramp.
The flap and linkage may be out of time and only snap in one way.
Move flap or use BCP_SP21 test plan to move linkage to align.
The test plans can be found in Procedure Heating and air conditioning functions:
Move flap motors to installation position (ABL-DITAS6450_SP21_KLAP_MOTOR_MONTAGEPO) This is the middle of travel flap setting.
Flap motors, calibration run (ABL-DIT-AS6450_SP21_KLAP_MOTOR_EICHLAUF)
CLAIM INFORMATION
This Service Information Bulletin provides technical, diagnostic and/or repair-related information.
Damage and/or issues caused by outside influences are not covered under the BMW
Limited Warranties.
Eligible and Covered Work/Repairs
Repairs that address a verified defect in materials and/or workmanship are covered under the terms of the
BMW
New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
To submit a claim, please following the established and applicable warranty policy and procedures
Copyright
BMW![]()
Inc.
(Labor/Part/Sublet – Bulk supply
materials)©2025
that apply
to of
theNorth
repairAmerica,
being performed.
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64 05 25_HVAC FLAP LINKAGE NOT FULLY CONNECTED
Refer to AIR for the claim-related line item’s Repair Code. For the corresponding repair that was performed, obtain the
corresponding labor operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
Only one Main labor operation code can be claimed per repair visit.
BMW
Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW
Group AIR application
resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select
the applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units”
button and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the
“Search” icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
Supporting Materials
picture_as_pdf Attachment B64 05 25 4_25.pdf
Videos
64 02 25
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