NHTSA ID Number: 11018553
Manufacturer Communication Number: B720325
TSB/Document Date: 2025-05-27
Summary
A situation may occur where the front passenger seat is not occupied. However, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. Copyright ©2025 BMW of North America, Inc. 5/12/25, 11:11 AM 72 03 25_G01/G02 FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY about:blank 1/9 In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture)
Work time (WT)
Diagnosis Worktime Flat Rate (See below)
2 FRU
Description
Or:
00 00 556
And:
61 21 528
And, as needed:
61 00 006*
Or
00 58 500*
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006, or exclude (including 61 21 528) when the Vehicle Test is included in another repair.
Work time labor operation codes 61 00 006 and 00 58 500 are not considered Main labor operations.
Applicable G01 (Repair Procedure Attachment)
Repair Code:
6577900600
G01 Shielding and Crimping CIS mat
And with the diagnosis above that applies to your center together with the work below that was performed.
Labor Operation
65 77 611
about:blank
Description
Labor Allowance
Replacing seat occupancy mat for (front) passenger seat
As applicable
(Includes removing
and©2025
installing
the of
seat
cover)
Copyright
BMW
North
America, Inc.
5/9
5/12/25, 11:11 AM
72 03 25_G01/G02 FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY
And:
00 71 787
Repair kit, repair front passenger seat heating (CIS)
(Associated work, seat removed)
6 FRU
And, after replacing the seat heater /CIS mat
Vehicles without an open Programming Technical Campaign
Labor
Operation
Description
Labor
Allowance
61 00 730
Program/encode control unit(s), includes deleting the fault
memory
As applicable
Or:
Applicable G02 (Repair Procedure Attachment)
Repair Code:
6577900500
G02 Crimping CIS mat
And with the diagnosis above that applies to your center together with the work below that was performed.
Labor
Operation
Description
Labor
Allowance
65 77 611
Replacing seat occupancy mat for (front) passenger seat
(Includes removing and installing the seat cover)
As applicable
And, after replacing the seat heater /CIS mat
Vehicles without an open Programming Technical Campaign
Labor
Operation
Description
Labor
Allowance
61 00 730
Program/encode control unit(s), includes deleting the fault
memory
As applicable
Vehicle Programming and Encoding – Additional Work (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest
software I-level.
If one or more control modules fail during the reprogramming procedure, claim the required consequential
repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as
required, refer to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
Please explain the additional work procedures that were performed (The why and the what) on the repair order
and in the claim comments.
For covered repairs that address control module failures that occurred prior to performing this reprogramming
procedure, claim this work with the appliable Repair Code listed in AIR together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select the
applicable Model, or enter the fullCopyright
VIN (17 characters)
instead
to proceed.
Click
on the “Flat Rate Units” button
©2025 BMW
of North
America,
Inc.
about:blank
6/9
5/12/25, 11:11 AM
72 03 25_G01/G02 FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY
and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the “Search”
icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
Note: A printed copy of the “interim reimbursement procedure” attachment can be provided to the customer
until the owner direct notification mailing occurs.
See attachment B720325_AT_1 ELW RBMT Interim Prd 04_2025
Under this extended limited warranty, BMW
of North America, LLC (BMW
NA) will provide reimbursement for
qualifying customer-pay repairs that were performed on an eligible vehicle prior to the release of this
component-specific limited warranty extension.
A qualifying customer pay repair must primarily be for the repair to address a covered issue with the
Supplemental Restraint System's (SRS) Passengers Seat Occupancy (CIS) Sensor Mat. Also, the repair
facility’s procedures to address the above situation must have been performed correctly, adequately,
and completely, as required by the applicable BMW
Group approved repair standards and instructions.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions that
apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs That Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this extended
coverage, other unrelated issues, and/or that are due to outside influences (Including seat CIS mat water/fluid
intrusion-related damage) are not covered by this limited warranty extension. This exclusion also applies to
repairs that were performed using (including those repairs that result from using) non-genuine BMW
parts
and/or used BMW passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized BMW
center or independent repair shop located in the United States (including Puerto Rico), please
have him/her submit his/her reimbursement request online at www.BMW-RP.com under the following reference:
BMW ELW RF Seat CIS Mat 10Y120M
Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior
repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW Customer Reimbursement Center
Attention: BMW ELW RF Seat CIS Mat 10Y120M
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
Copyright ©2025 BMW of North America, Inc.
about:blank
7/9
5/12/25, 11:11 AM
72 03 25_G01/G02 FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topics of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
Supporting Materials
picture_as_pdf B720325_AT_1 Repair Procedure 05_2025.pdf
picture_as_pdf B720325_AT_2 ELW RBMT Interim Prd 04_2025.pdf
Copyright ©2025 BMW of North America, Inc.
about:blank
8/9
5/12/25, 11:11 AM
72 03 25_G01/G02 FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY
Copyright ©2025 BMW of North America, Inc.
about:blank
9/9
Attachment 1 to SI B72 03 25
May 2025
PROCEDURE – CONTINUED FROM SI B72 03 25
3. Prior to replacing components, inspect the connection of the CIS mat ground wire to the structure at the lower right
side of the backrest (circled).
The eyelet on the ground wire should make solid
connection to the structure with no free play.
If free play is identified, repair as needed.
Secure ground screw to eliminate free play to the
structure.
Torque specification: 4.5 Nm (+/-0.5)
1
Attachment 1 to SI B72 03 25
May 2025
4. If steps 1 to 3 did not identify those items as the cause of the false alert the right front seat is occupied, access the
bottom seat cushion per Repair Instructions so that the installed:
•
•
Front passenger’s seat heating / CIS mat part number, and its
Change Index number can be determined.
To access the label’s information, loosen seat mounting, open the central connector, fold seat to the back, completely.
In this example, the BMW Part Number 2 654 847 is shown (circled).
The corresponding KDN (Revision) Index number “AI01” is shown (circled).
5. Seat CIS Mat Check
Obtain the vehicle’s passenger seat heater/CIS mat part number and its KDN (Revision) index “AI” number that is
currently installed in the vehicle.
Vehicle Seat Option / Install Seat CIS Mat Wiring Repair Kit Matrix / CIS Mat Replacement Matrix
G01
0481 Sports seat
Series
G01
G01
G01
Seat Options
Sport Seat
Sport Seat
Sport Seat
G02
0481 Sports Seat
Series
G02
G02
G02
Seat Options
Sport Seat
Sport Seat
Sport Seat
Seat Option Codes
SA 481
SA 481
SA 481
Part Number
7 414 701
7 411 411
6 994 374
Change Index (less than
- Universal Compatibility: This airbag bypass resistor kit...
- Complete Airbag Simulator Set: The kit includes 12 pieces of...
- Premium Airbag Resistor Quality: Crafted with high-quality...
- Sturdy Construction: Featuring gold-plated brass material...
- Safe Airbag Bypass Solution: Use this airbag simulator to...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: B720325
Replacement Service Bulletin Number:
MFR Communication Date: 2025-05-01
MFR Internal Campaign ID/Software Version: 6577900600
Communication Type: Warranty Program/Extension
NHTSA Components: AIR BAGS
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford
, for Lincoln
, and for Mazda
ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




