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NHTSA ID Number: 11018553

Manufacturer Communication Number: B720325

TSB/Document Date: 2025-05-27


Summary

A situation may occur where the front passenger seat is not occupied. However, a “fasten seat beltwarning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. Copyright ©2025 BMW of North America, Inc. 5/12/25, 11:11 AM 72 03 25_G01/G02 FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY about:blank 1/9 In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture)


Work time (WT)

Diagnosis Worktime Flat Rate (See below)

2 FRU

Description

Or:
00 00 556
And:
61 21 528
And, as needed:
61 00 006*
Or
00 58 500*

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006, or exclude (including 61 21 528) when the Vehicle Test is included in another repair.
Work time labor operation codes 61 00 006 and 00 58 500 are not considered Main labor operations.
Applicable G01 (Repair Procedure Attachment)
Repair Code:

6577900600

G01 Shielding and Crimping CIS mat

And with the diagnosis above that applies to your center together with the work below that was performed.
Labor Operation
65 77 611
about:blank

Description
Labor Allowance
Replacing seat occupancy mat for (front) passenger seat
As applicable
(Includes removing
and©2025
installing
the of
seat
cover)
Copyright
BMW
North
America, Inc.
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72 03 25_G01/G02 FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY

And:
00 71 787

Repair kit, repair front passenger seat heating (CIS)
(Associated work, seat removed)

6 FRU

And, after replacing the seat heater /CIS mat
Vehicles without an open Programming Technical Campaign
Labor
Operation

Description

Labor
Allowance

61 00 730

Program/encode control unit(s), includes deleting the fault
memory

As applicable

Or:
Applicable G02 (Repair Procedure Attachment)
Repair Code:

6577900500

G02 Crimping CIS mat

And with the diagnosis above that applies to your center together with the work below that was performed.
Labor
Operation

Description

Labor
Allowance

65 77 611

Replacing seat occupancy mat for (front) passenger seat
(Includes removing and installing the seat cover)

As applicable

And, after replacing the seat heater /CIS mat
Vehicles without an open Programming Technical Campaign
Labor
Operation

Description

Labor
Allowance

61 00 730

Program/encode control unit(s), includes deleting the fault
memory

As applicable

Vehicle Programming and Encoding – Additional Work (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest
software I-level.
If one or more control modules fail during the reprogramming procedure, claim the required consequential
repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as
required, refer to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
Please explain the additional work procedures that were performed (The why and the what) on the repair order
and in the claim comments.
For covered repairs that address control module failures that occurred prior to performing this reprogramming
procedure, claim this work with the appliable Repair Code listed in AIR together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select the
applicable Model, or enter the fullCopyright
VIN (17 characters)
instead
to proceed.
Click
on the “Flat Rate Units” button
©2025 BMW
of North
America,
Inc.
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72 03 25_G01/G02 FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY

and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the “Search”
icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
Note: A printed copy of the “interim reimbursement procedure” attachment can be provided to the customer
until the owner direct notification mailing occurs.
See attachment B720325_AT_1 ELW RBMT Interim Prd 04_2025
Under this extended limited warranty, BMWeBay logo of North America, LLC (BMWeBay logo NA) will provide reimbursement for
qualifying customer-pay repairs that were performed on an eligible vehicle prior to the release of this
component-specific limited warranty extension.
A qualifying customer pay repair must primarily be for the repair to address a covered issue with the
Supplemental Restraint System's (SRS) Passengers Seat Occupancy (CIS) Sensor Mat. Also, the repair
facility’s procedures to address the above situation must have been performed correctly, adequately,
and completely, as required by the applicable BMWeBay logo Group approved repair standards and instructions.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions that
apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs That Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this extended
coverage, other unrelated issues, and/or that are due to outside influences (Including seat CIS mat water/fluid
intrusion-related damage) are not covered by this limited warranty extension. This exclusion also applies to
repairs that were performed using (including those repairs that result from using) non-genuine BMWeBay logo parts
and/or used BMW passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized BMWeBay logo center or independent repair shop located in the United States (including Puerto Rico), please
have him/her submit his/her reimbursement request online at www.BMW-RP.com under the following reference:
BMW ELW RF Seat CIS Mat 10Y120M

Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior
repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW Customer Reimbursement Center
Attention: BMW ELW RF Seat CIS Mat 10Y120M
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.

Copyright ©2025 BMW of North America, Inc.
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72 03 25_G01/G02 FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topics of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

Supporting Materials
picture_as_pdf B720325_AT_1 Repair Procedure 05_2025.pdf
picture_as_pdf B720325_AT_2 ELW RBMT Interim Prd 04_2025.pdf

Copyright ©2025 BMW of North America, Inc.
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Copyright ©2025 BMW of North America, Inc.
about:blank

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Attachment 1 to SI B72 03 25

May 2025

PROCEDURE – CONTINUED FROM SI B72 03 25

3. Prior to replacing components, inspect the connection of the CIS mat ground wire to the structure at the lower right
side of the backrest (circled).

The eyelet on the ground wire should make solid
connection to the structure with no free play.
If free play is identified, repair as needed.

Secure ground screw to eliminate free play to the
structure.
Torque specification: 4.5 Nm (+/-0.5)

1

Attachment 1 to SI B72 03 25

May 2025

4. If steps 1 to 3 did not identify those items as the cause of the false alert the right front seat is occupied, access the
bottom seat cushion per Repair Instructions so that the installed:

Front passenger’s seat heating / CIS mat part number, and its
Change Index number can be determined.

To access the label’s information, loosen seat mounting, open the central connector, fold seat to the back, completely.

In this example, the BMW Part Number 2 654 847 is shown (circled).
The corresponding KDN (Revision) Index number “AI01” is shown (circled).
5. Seat CIS Mat Check
Obtain the vehicle’s passenger seat heater/CIS mat part number and its KDN (Revision) index “AI” number that is
currently installed in the vehicle.
Vehicle Seat Option / Install Seat CIS Mat Wiring Repair Kit Matrix / CIS Mat Replacement Matrix
G01

0481 Sports seat

Series
G01
G01
G01

Seat Options
Sport Seat
Sport Seat
Sport Seat

G02

0481 Sports Seat

Series
G02
G02
G02

Seat Options
Sport Seat
Sport Seat
Sport Seat

Seat Option Codes
SA 481
SA 481
SA 481

Part Number
7 414 701
7 411 411
6 994 374

Change Index (less than

12

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TSB/Document ID: B720325

Replacement Service Bulletin Number:

MFR Communication Date: 2025-05-01

MFR Internal Campaign ID/Software Version: 6577900600

Communication Type: Warranty Program/Extension

NHTSA Components: AIR BAGS

MFR Component System:

MFR Component Subsystem:


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