SERVICE ACTION
Subject:

Global Service Action
Number: D012

Publication No.: D012
Model: Range Rover (LK)

Car Configuration File Update

Model Year: 2025
Date of Issue: 06 May 2025

To:

Jaguar Land Rover North America, LLC and Jaguar Land Rover Canada ULC and Mexico only

For the
Attention
of:

The approved JLR retailer / authorized repairer.

Important: NOTE: The information in this campaign is intended for use by professional technicians. If you are not a JLR
retailer / authorized repairer, do not assume that a condition described affects a specific vehicle. Contact an
authorized JLR retailer / authorized repairer to determine if this campaign applies to a specific vehicle.
This campaign has been issued to provide the relevant repair instructions, parts and warranty information.
Repairs must be completed prior to the expiry date at the top of this campaign.

FOR THE ATTENTION OF ALL:
DESCRIPTION OF ISSUE
Certain 2025 model year Range Rover vehicles imported into North America, Canada and Mexico are unable to achieve the
maximum speed stated.
ACTION TO BE TAKEN
At the next opportunity, you are requested to repair the vehicle.
Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty
Portal will be updated to reflect only those vehicles affected.
JLR retailers / authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such
time as the repair has been successfully completed.
An owner may indicate that a repair has already been completed for this concern, in which case the full cost of the repair should be
reimbursed. Refer to the warranty section of this campaign for details of the Customer Reimbursement and Related Damage
Process. At the time of confirming a booking for a vehicle repair, make sure you check the Warranty Portal to confirm if there are any
other outstanding campaigns, to make sure the correct parts are available and adequate workshop time is allocated for repairs to be
completed in one visit.



The following applies to:
[NORTH AMERICA]

FOR THE ATTENTION OF NORTH AMERICAN TERRITORIES ONLY:



The following applies to:
[NORTH AMERICA]

Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your JLR retailer / authorized repairer. Unsold
vehicles must be repaired prior to handover of the vehicle for retail sale.

Yours faithfully
Steve Oldham

Global Customer Care Quality Director

SERVICE INSTRUCTION - D012
SROs
Description

SRO

Time

Car Configuration File (CCF) - update

85.86.47 0.2

CCF - update with deployable side
steps

05.10.30 0.3

Drive in / drive out

02.02.02 0.2

NOTE:
Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as
guidance only. Always refer to TOPIx to obtain the latest repair time.

Warranty Information
Warranty claims must be submitted quoting program code D012 with the relevant option code from the table below. As option codes are used
there is no requirement for you to enter SROs or parts, these are included for information only.

Program Code Option

Description

SRO

Time

D012

A

CCF - update

85.86.47

0.2

D012

B

CCF - update
Drive in / drive out

85.86.47
02.02.02

0.2
0.2

D012

C

CCF - update with deployable side
steps

05.10.30

0.3

D012

D

CCF - update with deployable side
steps
Drive in / drive out

05.10.30
02.02.02

0.3
0.2

NOTE:
The option that contains the drive in / drive out allowance may only be claimed when the vehicle has been brought back into the
workshop for this action alone to be undertaken.

Warranty claims must be submitted in accordance with the current JLR Global Warranty Manual, and its amendments, unless stated otherwise
in this campaign.

Customer Reimbursement and Related Damage Process

NOTE:
If there is a requirement to claim for related / consequential damage or customer reimbursement, refer to the related instruction that
can be found in TOPIx (in the Search box, search for 'Related Damage Claim' and open the related bulletin link).

DIAGNOSTIC INSTRUCTION - USING TOPIX CLOUD DIAGNOSTICS
NOTE:
Vehicles equipped with accessory installed deployable side steps must have the 'add / remove deployable side steps' routine
completed after updating the CCF.

1. Connect the JLR approved diagnostic equipment and approved battery
support unit.

2.
NOTE:
Only complete this step if the vehicle is in transit mode.

Select the link to disable transit mode. Refer to: Transit Mode (100:00,
General Procedures).

3.
NOTE:
Only complete this step if the vehicle is in transit mode.

Select the link to disable transit mode. Refer to: BCM - Transport Mode Enable/Disable (418:00/BCM, ).

4. Update the CCF - Refer to: Select CCF (100:00, General Procedures).
When prompted, select 'As-Built'.

5. Run the Driver Assistance Domain Controller (DADC) Data Learning
Application - Refer to: DADC - Allow Central Configuration Data Learning
(401:00/DADC, ).

Vehicles with accessory installed deployable side steps only
6. Run the add / remove deployable side steps routine - Refer to: Add
/Remove Deployable Side Steps (502:00, General Procedures).

7.
NOTE:
If required.

Select the link to enable transit mode. Refer to: Transit Mode (100:00,
General Procedures).

8.
NOTE:
If required.

Select the link to enable transit mode. Refer to: BCM - Transport Mode Enable/Disable (418:00/BCM, ).

9. Follow all on-screen instructions to complete the task.

10. Disconnect the JLR approved diagnostic equipment and approved
battery support unit.