NHTSA ID Number: 11018181
Manufacturer Communication Number: TSB220216
TSB/Document Date: 2025-05-08
Summary
This Technical Service Bulletin describes the verification and resolution steps for the exhaust bellows of the C500D6RE trailered generator set which may crack due to an assembly issue putting pressure on the exhaust bellows, resulting in a melted downpipe blanket, melted insulation panels from hot exhaust or exhaust gas leaking inside the enclosure. This is an update to a previously submitted communication.
Technical Service Bulletin
Technical Service Bulletin: TSB220216
C500D6RE Exhaust Bellow Cracking Issue
Released Date: 22-Apr-2025
C500D6RE Exhaust Bellow Cracking Issue
Warranty Statement
The information in this document authorizes specific changes to the repair practice for failures covered under product warranty coverages.
Contents
Product Affected
C500D6RE
Issue
Symptom:
Melted downpipe blanket
Melted insulation panels from hot exhaust
Exhaust gas leaking inside enclosure
Root Cause:
Assembly issue putting pressure on the exhaust bellow causing it to crack
Verification/Confirmation
Inspect both ends of the exhaust insulation for soot. If soot is found remove the insulation and inspect the bellow.
Inspect the ceiling area and exhaust insulation above the radiator. If any melting is observed, proceed to the resolution to replace the exhaust bellow.
Resolution
On generator sets that experience exhaust bellow failure, the damaged exhaust pipe assembly will be removed and replaced with new parts. Careful attention must be
paid when assembling the new exhaust assembly to ensure that the bellow is installed in a neutral state.
Refer to the service instructions for repair steps and the service parts availability for part numbers and steps to get parts.
Service Instruction
Step 1: Remove Roof
A. Two roof panels of the enclosure need to be removed to allow access to the exhaust assembly
B. Cut caulk between roof panels
Figure 1, Roof Removal
C. Remove exhaust support bracket from roof - Note : Only the bottom nut needs to be removed from the all-thread rod (the rod can remain attached to the roof)
Figure 2, Exhaust Clamp Removal
D. Remove all necessary bolts – Note: Enclosure hardware will be reused
Figure 3, Exterior Roof Mounting Bolts
Figure 4, Interior Roof Mounting Bolts
Figure 5, Hidden Interior Roof Mounting Bolts
Figure 6, Qty 5 Hidden Roof Seam Bolts
E. Lift roof off unit – Note: Panels can be separated or lifted together as shown
Warning: Use caution when lifting. Follow all local lifting regulations.
Figure 7, Removing Roof
Step 2: Remove damaged pipe assembly
A. Drill out rivets holding heat shield to divider wall and remove heat shield
Figure 8, Heat Shield Mounting Rivet
B. Remove insulation wrap from pipes
C. Remove SS band clamp at turbo elbow
Figure 9, Remove Insulation Wrap on Exhaust
D. Remove SS band clamp between pipe assemblies
Figure 10, Exhaust Joint
E. Unbolt exhaust assembly from SCR (Selective Catalytic Reduction)
Figure 11, Unbolt Exhaust from SCR
Step 3: Install new pipe assembly (Note: Assembly order needs to be followed to ensure bellows is in neutral position)
A. Slide EXT29-0002-W11 though divider wall
Figure 12, New Exhaust Section
B. Bolt EXT29-0002-W11 to SCR with GSK-ANS08-T-STK exhaust gasket
C. Slide EXT29-0002-W10 into EXT29-0002-W11 (Do NOT install Riker Band Clamp at this point)
Figure 13, New Exhaust Adjustment
D. Slide EXT29-0002-W10 over turbo elbow (Do NOT install Riker Band Clamp at this point)
Note: ensure bellow is in a neutral position – If centerline of bellows is not in-line with adjacent tubing, adjust assemblies at the overlap joints until all offsets are
removed
Figure 14, Neutral Bellow Reference
E. Install RIKER-TEC600 at each joint, make sure clamps are installed evenly between the two pipe joints.
Ei. Evenly tighten bolts and torque to 50lbs
F. Double check bellows is still in neutral position
Step 4: Reassemble
A. Install insulation wrap
B. Install top portion of exhaust clamp under heat shield
C. Rivet heat shield to divider wall
D. Install roof panels
Warning: Use caution when lifting. Follow all local lifting regulations.
E. Caulk roof seam
F. Install exhaust support clamp
End of repair
Warranty Claim filing instructions:
To procure replacement parts, a Purchase Order (PO) to purchase parts from Girtz will be required. Include PO amount in warranty claim if failure occurred on unit under
Cummins
factory warranty.
Fail Code: OXEUBR
Account Code: 67
Applicable SRTs:
00-901: 0.3 hours- Administrative time (shop)
11-2MM: 6.8 hours- Exhaust Bellow R&I C500D6RE
To order replacement parts, contact Girtz via email at [email protected]
Note: repairs and parts outside of warranty will not be covered by Cummins
Inc. and responsibility of the customer.
Service Parts Availability
Service parts are to be ordered from Girtz via email at [email protected]
See Table 1 for part numbers.
Table 1, Service Parts
Find Number (see Figure 15)
Part Description
Part Number (Girtz)
N/A
6” Exhaust Assembly (engine side)
EXT29-0002-W10
N/A
6” Exhaust Assembly (SCR side)
EXT29-0002-W11
N/A
6” Stainless Steel Band Clamp
RIKER-TEC600
N/A
8” Exhaust Gasket
GSK-ANS08-T-STK
Table 1, Service Parts
Find Number (see Figure 15)
Part Description
Part Number (Girtz)
N/A
Exhaust Wrap (if damaged)
EXT29-0002-R01
N/A
RIV.AL.T.187-3_8
N/A
Caulk
DOWSIL 700 INDUSTRIAL GRADE SILICONE
SEALANT
29
Insulation Panel - 2.5LBS/CU. FT. (if damaged)
INS12-0004-012
30
Insulation Panel - 2.5LBS/CU. FT. (if damaged)
INS12-0004-013
31
Insulation Panel - 2.5LBS/CU. FT. (if damaged)
INS12-0004-014
32
Insulation Panel - 2.5LBS/CU. FT. (if damaged)
INS12-0004-015
33
Insulation Panel - 2.5LBS/CU. FT. (if damaged)
INS12-0004-016
34
Insulation Panel - 2.5LBS/CU. FT. (if damaged)
INS12-0004-017
35
Insulation Panel - 2.5LBS/CU. FT. (if damaged)
INS12-0004-018
Figure 15, Insulation Parts Diagram
Document History
Date
Details
2022-10-21
Module Created
2023-2-27
Non-Product Problem Solving (PPS)
2023-3-20
Non-Product Problem Solving (PPS)
2023-8-25
Non-Product Problem Solving (PPS)
2024-9-27
Non-Product Problem Solving (PPS)
Last Modified: 22-Apr-2025
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TSB/Document ID: TSB220216
Replacement Service Bulletin Number:
MFR Communication Date: 2025-04-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
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