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NHTSA ID Number: 11017913

Manufacturer Communication Number: No. 11-25

TSB/Document Date: 2025-05-06


Summary

Technical information for Various Error Messages regarding Driver Assistance Systems in the Instrument Cluster / Passive Fault Memory Entry "C12D5FA" in the Driver Assistance System Control Unit


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TSB/Document ID: No. 11-25

Replacement Service Bulletin Number:

MFR Communication Date: 2025-04-11

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Service

Technical Information

11/25

ENU

9102

9

Various Error Messages regarding Driver Assistance Systems in the Instrument Cluster / Passive Fault
Memory Entry "C12D5FA" in the Driver Assistance System Control Unit (ZFAS) (11/25)
Change
Overview:

Version

Date

Change

0

03/28/2025

First publication

1

04/11/2025

Update of fault memory
entries

Model Year:

As of 2018

Model Line:

911 (992)
Taycan (Y1A / Y1B / Y1C)
Panamera (YAA / YAB)
Cayenne (9YA / 9YB)

Equipment:

Reversing camera system (M-No. KA2)
or
Real Top View (4-camera system) (M-No. KA6)

Concerns:

Control unit for driver assistance systems (ZFAS)

Information:

The customer complains about the failure of various driver assistance systems and corresponding notes
(white warning message) in the instrument cluster, for example:







Assistance Systems currently reduced
Lane Keep Assist currently not available
Active Lane Keeping currently not available
Speed limit display not available
Proactive occupant protection currently reduced
Warn and Brake Assist reduced
Driving light control faulty
Emergency Stop Function currently not available

After an ignition change, all systems are available again and the warning messages no longer occur.
One or several of the following fault memory entries are passively stored in the fault memory of the control
unit for driver assistance systems (ZFAS):


C12D5FA - Control unit for driver assistance systems, image processing processor does not react
B200FF3 - Internal fault (036009)
B200FF9 - control unit defective (205019)

Replacement of the components does not correct the problem in this complaint and does not provide any
remedy. Unauthorized invoiced work or unauthorized exchanged parts are charged back.

AfterSales

Apr 11, 2025
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9

Service
9102

ENU

Technical Information

11/25

Information
This TI only applies if the said fault memory entries are passively stored in the Driver Assistance system
control unit (ZFAS).
If one or several fault memory entries are actively stored or another fault memory entry is stored in the Driver
Assistance system control unit (ZFAs), this TI is not applicable and the troubleshooting must be continued
otherwise.
Cause:

The causes for the respective stored fault memory entry vary.


Action:

C12D5FA - In very rare cases, the image processing processor (EyeQ3) can get stuck during booting
and leads to the above-mentioned customer complaint.
B200FF3 - An internal communication error in the Driver Assistance systems control unit (ZFAS) can in
rare cases lead to the above-mentioned customer complaint.
B200FF9 - The monitoring function in the driver assistance systems control unit (ZFAS) detects an
irreversible fault in very rare cases and thus causes a reset, which can lead to the above-mentioned
customer complaint.

If there is a customer complaint, ensure that the most current software is installed on the driver assistance
systems control unit (ZFAS).
To do this, proceed as follows:

If there are open workshops or recall campaigns on the vehicle in question, they must first be carried out.
For vehicles with integration test, ensure that there are no software or hardware deviations and correct
them if necessary.

Information
The most current software of the driver assistance systems control unit (ZFAS) is applicable if there are no
open campaigns or if the integration test does not detect a software or hardware deviation.

Then delete the fault memory entry or the fault memory entries (C12D5FA and/or B200FF3 and/or
B200FF9) in the Driver Assistance systems control unit (ZFAS) - end of action.

Information
For PorscheeBay logo Cayenne vehicles from model years 2019 to 2020, please refer to the Technical Information
(TI) 03/23.
⇒ Technical Information '910200 Various error messages regarding driver assistance systems in the
instrument cluster (03/23)'

Apr 11, 2025
Page 2 of 3

AfterSales

Service

Technical Information

11/25

ENU

9102

9

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training courses. They are
written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.

© 2025 PorscheeBay logo Cars North America, Inc.

AfterSales

Apr 11, 2025
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