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NHTSA ID Number: 11017713

Manufacturer Communication Number: M0349 202504

TSB/Document Date: 2025-05-05


Summary

ER - Volvo TruckseBay logo has identified that the Selective Catalyst Reduction (SCR) system in certain vehicles equipped with the MY 2017 or 2018 13L VGT and Turbo Compound (TC) engine are not meeting California and EPA emissions standards, or VolvoeBay logo cannot confirm its compliance.


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TSB/Document ID: M0349 202504

Replacement Service Bulletin Number:

MFR Communication Date: 2025-04-02

MFR Internal Campaign ID/Software Version:

Communication Type: Emissions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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NON-COMPLIANCE RECALL
Volvo TruckseBay logo North America
Greensboro, NC USA
Date
04.2025

Number
EC0037

Release
01

Page
1(6)

M0349 SCR Replacement, 13L VGT and TC Engine
VAH, VHD, VN
RECALL INFORMATION
(April 2025)
Volvo TruckseBay logo has identified that the Selective Catalyst Reduction (SCR) system in certain vehicles
equipped with the MY 2017 or 2018 13L VGT and Turbo Compound (TC) engine are not meeting
California and EPA emissions standards, or VolvoeBay logo cannot confirm its compliance. These vehicles have
been flagged due to telematics data showing that the NOx conversion efficiency of the SCR system has
dropped below 94% for eight weeks. Alternatively, these vehicles may have communication issues with
telematics, such as not reporting or ceasing reporting for the same period.
To ensure VolvoeBay logo remains emission compliant on these vehicles, follow the repair instructions outlined in
this document to replace the Selective Catalyst Reduction (SCR) system with new one.

VEHICLES AFFECTED
Certain VolvoeBay logo vehicles manufactured between November 31, 2016, and December 21, 2018.

VEHICLE QUANTITY
There are 2,357 vehicles affected by this recall (2,357 California)

Volvo TruckseBay logo North America
Non-Compliance Recall

Date 04.2025

Page 2 of 6

Parts Information
The SCR Muffler should be ordered VOR, all other parts should be ordered through normal process.

Part Number

Description

Quantity

23160668
23108406
21376801
990413
21095726
21095721

SCR Muffler
Clamping band kit
Gasket
Screw
Gasket
Gasket

1
1
1
3
3
1

Important Parts Note!
Please dispose of the SCR Muffler following the normal process.
Repair Instructions
Important Service Note!
Before replacing the SCR Muffler under this recall, you must verify that EC0032 or EC0033
Software Recall have been completed. If EC0032 or EC0033 Software Recall has not been
completed, it must be done first.
1.
2.
3.
4.

Park the vehicle on a level surface.
Apply the parking brake.
Place the gear lever in neutral.
Install wheel chocks.

5. Follow Impact operation 2586-03-02-10 Muffler, Replacement (Combined DOC, DPF,
SCR) Decontented to replace the SCR with a new SCR muffler.
6. Install and fill out the Campaign Completion Label if needed.
7. Remove the wheel chocks.

Volvo TruckseBay logo North America
Non-Compliance Recall

8. Release vehicle to customer.

Date 04.2025

Page 3 of 6

Volvo TruckseBay logo North America
Non-Compliance Recall

Date 04.2025

Label & Certificate Instructions

NOTE
A campaign completion label (part number 85152363) needs to be
installed on truck if not previously installed. To signify the campaign has
been completed, use a permanent marker (Such as a Sharpe ®) to write
the recall number, completion date (MM/DD/YYY) and dealer code on the
label. The label is to be applied to the inside of the passenger door as
shown in the illustrations below.

Page 4 of 6

Volvo TruckseBay logo North America
Non-Compliance Recall

Date 04.2025

Page 5 of 6

Important Note!
If needed, print out this Emission Recall Proof of Correction Certificate. Fill in the appropriate information
for your records and provide a copy to the customer.

Volvo TruckseBay logo North America
Non-Compliance Recall

Date 04.2025

Page 6 of 6

REIMBURSEMENT
This repair is covered by an authorized Non-Compliance recall. Reimbursement is obtained through the normal
claim handling process.

UCHP Reimbursement
Claim Type (used only when uploading from the Dealer Business
System)

40

Recall Status
Vehicle repaired per instructions

1-Modified per instructions

Labor code

2586-03-02-10 Muffler, Replacement (Combined DOC, DPF,
SCR) Decontented
Causal Part
Authorization Number

Use
Impact
21970118
M0349

Note: Dealers are to perform Non-Compliance Recall on all subject vehicles at no charge
to the vehicle owner regardless of mileage, age of vehicle or ownership (original purchaser
or subsequent purchasers). Whenever vehicles are subject to a Non-Compliance Recall are
brought to your dealership for service, or taken into your dealership vehicle inventory, it is
strongly recommended that every effort be made to perform the recall correction before the
vehicle is sold or released to the owner.

1


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