NHTSA ID Number: 11017484
Manufacturer Communication Number: 09-020-25
TSB/Document Date: 2025-05-02
Summary
Some customers may experience a rattling (vibration) noise from the liftgate when driving on rough roads. This noise may be caused by the gap at the attaching point of the side spoiler metal clip to the rear spoiler. To eliminate this concern, a protector has been added onto the side spoiler to prevent the vibration.
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TSB/Document ID: 09-020-25
Replacement Service Bulletin Number:
MFR Communication Date: 2025-04-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
MFR Component System:
MFR Component Subsystem: Liftgate
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BULLETIN NOTES
APPLICABLE MODEL(S)/VINS
2024-2025 CX-90 with VINS lower than JM3KK******224789 (produced before January 7, 2025)
2025 CX-70 with VINS lower than JM3KJ******122126 (produced before January 7, 2025)
DESCRIPTION
Some customers may experience a rattling (vibration) noise from the liftgate when driving on rough roads. This noise
may be caused by the gap at the attaching point of the side spoiler metal clip to the rear spoiler. To eliminate this
concern, a protector has been added onto the side spoiler to prevent the vibration.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify the customer concern.
NOTE: Only repair the defective side.
The parts needed for this repair are Urethane Pad and Felt Sheet as shown below.
Attachment Area
(refer to the images)
Part name
Quantity
Size (mm)
Color
For A
Urethane Pad
1
3 × 300 x 250
Black
For B
Felt Sheet
4
100 x 250
Black
Urethane Pad A
4
5 × 50 x 250
Gray
Urethane Pad B
4
10 x 50 x 250
Gray
Butyl Tape
4
5 x 5 × 250
Black
Felt Pad A
1
1.5 x 300 x 240
Black
Felt Pad B
1
2.5 x 300 x240
Black
Foam Rubber
2
5 x 300 x250
Black
Unnecessary
for this repair
Page 1 of 3
04/23/2025 03:40 PM tlawrenc
2. Remove the rear side spoiler.
NOTE: Refer to “Side Spoiler Removal Note” in REAR SPOILER REMOVAL/INSTALLATION.
• CX-90 (REAR SPOILER REMOVAL/INSTALLATION)
• CX-70 (REAR SPOILER REMOVAL/INSTALLATION)
3. Attach the High-Density Urethane Pad to the rear side spoiler.
a. Cut the High-Density Urethane Pad to make a 50 x 5 mm pad.
b. Remove grease from the pad attachment area and then attach the pad to (A) indicated in the image
NOTE: The pad must be attached on the flat surface, right next to the curved surface.
4. Attach the felt sheet to the rear spoiler.
a. Cut the felt sheet into 2 pieces, each measuring 20 x 5 mm.
b. Remove the grease from the sheet attachment areas and then attach the sheets to (B) indicated in the image.
NOTE: The sheets must be attached on the flat surface, right next to the curved surface.
5. Install in the reverse order of removal.
6. Verify the repair.
Page 2 of 3
04/23/2025 03:40 PM tlawrenc
PARTS INFORMATION
Parts
Number
Description
Qty.
Notes
K001-W0225
Interior Noise
Repair Kit
1
NOTE: DO NOT throw the Noise Parts Kit away. It is considered a shop supply
that repairs multiple vehicles for multiple issues and the cost is included in the
Labor Time.
WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
• This repair will be covered under Mazda
’s New Vehicle Limited Warranty term.
• Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
82
Damage Code
97
Part Number Main Cause
Quantity
Operation Number / Labor Hours:
7777-SP-Y82
0
XXWZ6ARX / 0.3 Hrs. (One side)
XXWZ6BRX / 0.4 Hrs (Both sides)
Page 3 of 3
04/23/2025 03:40 PM tlawrenc
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