NHTSA ID Number: 11017449
Manufacturer Communication Number: 22-NA-183
TSB/Document Date: 2025-05-01
Summary
This service bulletin advises the technician of a different tire/rim option that can be used to correct a customer concern of poor ride quality at highway speeds.
Bulletin No.: 22-NA-183
Service Bulletin
Date: April, 2025
INFORMATION
Subject:
Brand:
Information on Heavy Duty Silverado and Sierra with 17” Wheels and QHQ
Tires with Poor Ride Quality
Model:
Silverado 2500HD/
3500HD
Sierra 2500HD/
3500HD
Model Year:
from
to
2020
2025
VIN:
from
to
Involved Region or Country
North America
Condition
Some customers may comment on poor ride quality at highway speeds.
Cause
This condition may be caused by tire inflation pressure that is high to handle load
capacity of the truck. If the truck is driven unloaded, then the road inputs may give a
harsh ride for the occupants.
Correction
Important: This is not a warranty concern, but an option and any action taken would be a
customer pay event.
Note: Techline will need to be contacted to update the calibration to correct the speedometer.
Verify that there are no imbalance or road force issues with the tires.
If the tires are within balance and RF specs and the ride quality is still undesirable, to
improve ride quality, the Accessory Group has released an 18", 20", or 22” wheels/tires
available for some models. Refer to the Accessory Site for available wheels and tires.
The spare tire
and wheel will have to be replaced with the production 18" spare to provide
the correct circumference tire to work properly with the ABS and stability system.
Important: Service agents must comply with all International, Federal, State, Provincial, and/or Local laws
applicable to the activities it performs under this bulletin, including but not limited to handling, deploying,
preparing, classifying, packaging, marking, labeling, and shipping dangerous goods. In the event of a
conflict between the procedures set forth in this bulletin and the laws that apply to your dealership, you
must follow those applicable laws.
Parts Information
Note: Parts needed for spare tire assembly:
Copyright 2025 General Motors. All Rights Reserved.
Page 2
April, 2025
Causal
Part
Description
Part
Number
Qty
N/A
WHEEL
ASM-18X8
9597730
1
N/A
TIRE
LT275/70R18 E
23376704
1
N/A
STEM ASM TIRE VALVE
9593595
1
N/A
STRAP ASMSPA WHL STOW
84275188
1
N/A
LABEL – TIRE
PRESS
ENGLISH
19206430
1
N/A
Label Kit –
Canada English/
French
19206431
1
Bulletin No.: 22-NA-183
Version
3
Modified
Released September 07, 2022
Revised July 20, 2023 - Added 2024 to Model Year.
Revised April 03, 2025 - Added 2025 Model Year and 22” to Correction section.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job
properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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TSB/Document ID: 22-NA-183
Replacement Service Bulletin Number:
MFR Communication Date: 2025-04-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: WHEELS
MFR Component System:
MFR Component Subsystem:
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