NHTSA ID Number: 11017286
Manufacturer Communication Number: B240224
TSB/Document Date: 2025-04-29
Summary
Due to a manufacturing issue, the torque on the bolts of the transmission Mechatronics was not carried outaccording to the specification. The faulty torquing can cause a malfunction within the transmission, and as a result, the emergencyoperation of the transmission.
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24 02 24_DELIVERY STOP: TRANSMISSION MECHATRONICS
SIB 24 02 24
DELIVERY STOP: TRANSMISSION MECHATRONICS
2025-04-18
This Service Information Bulletin (Revision 3) replaces SI B24 02 24 dated August 2024.
Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop if the campaigns have a status of remedy available. Otherwise,
please release the vehicle.
☐
THIS REPAIR IS MOBILE FRIENDLY
What’s New:
Duplicate part number removed
MODEL
E-Series
G05
G07
G60
Model Description
X5 Sports Activity Vehicle
X7 Sports Activity Vehicle
5 Series Sedan
Production Date
January 30, 2024 – March 6, 2024
February 2, 2024 – February 27, 2024
February 1, 2024 – March 7, 2024
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP,
Campaign Summary, or Warranty Vehicle Inquiry
Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in
Inventory Campaign Details (ICD) under ROSS.
This delivery stop affects approximately 20 vehicles
SITUATION
BMW
AG has issued a Delivery Stop (effective March 15, 2024) on a small number of Model Year 2024
BMW vehicles that were produced between January 30, 2024, and March 7, 2024.
Due to a manufacturing issue, the torque on the bolts of the transmission Mechatronics was not carried out
according to the specification.
The faulty torquing can cause a malfunction within the transmission, and as a result, the emergency
operation of the transmission.
Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop,
until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery
Stop.
CORRECTION
Replace the automatic transmission Mechatronics unit.
PROCEDURE
Follow Repair Instruction 24 34 559 Replace Mechatronics.
PARTS INFORMATION
To determine the part number below that is be installed and used for the claim submission for the specific
vehicle being repaired, enter the VIN/chassis number into either ETK or AIR, this will consider the specific
equipment and/or options that are fitted to the vehicle.
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G05, G07
Part Number
24 34 5 B33
AE6
24 11 5 A13 223
24 27 5 A13 228
24 35 5 A13 237
24 34 5 A13 233
24 11 5 A13 225
G60
Part Number
24 34 5 B33 685
24 11 5 A8B 427
24 27 5 A13 228
24 35 5 A13 237
24 34 5 A13 233
24 11 5 A13 225
Description
Mechatronics
Quantity
1
Automatic transmission oil sump kit
Guide sleeve repair kit
Sensor unit kit
Mechatronic screw set (M6x59)
Set of screws autom.transmission oil sump (M6x28,5)
1
1
1
1
1
Description
Mechatronics
Automatic transmission oil sump kit
Guide sleeve repair kit
Sensor unit kit
Mechatronic screw set (M6x59)
Set of screws autom.transmission oil sump (M6x28,5)
Quantity
1
1
1
1
1
1
Sublet – Bulk Supply Material
Part Number
83 22 5 A12 A00
Description
Automatic transmission fluid (1 L)
Quantity
Sublet qty up to 6 liters
Additionally, other materials and small parts that are not specified above, such as fluids, lubricants, one-time
use screws, nuts, and seals, which must be replaced or installed (according to the ISTA repair
instructions/ETK/AIR), are to be selected from the Electronic Parts Catalog, and/or other approved BMW
resources according to the respective vehicle type. Invoiced these items separately under the Repair Code
listed in this bulletin.
CLAIM INFORMATION
Vehicle Programming and Encoding
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign
repairs open, the programming and encoding procedure may only be invoiced one time.
After replacing the automatic transmission’s mechatronics, select this open Technical Campaign to perform and
submit for updating the vehicle to a required I-level, or higher when applicable (Includes labor operation codes 00
00 006/556, 61 21 528 and 61 00 730).
Please be sure to also perform any additional before and/or after work (including attaching labels) as required by
the other open campaigns on the vehicle. Close any remaining open programming and encoding Campaign repairs
as outlined in the corresponding Service Information Bulletin.
Based on the above, reimbursement for this Action will be via normal claim entry utilizing the applicable work
package information below, and the part number listed above.
Repair Code:
0024750100
G0x G60 Replace transmission mechatronics
Below are the special flat rate labor operation code choices for this action.
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop.
Work Pkg
Labor
Operation
Description (Plus work)
Labor
Allowance
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#1
24 02 24_DELIVERY STOP: TRANSMISSION MECHATRONICS
00 75 977
Replacing the transmission
mechatronics, program and encode the
vehicle control units, includes Carrying out
vehicle test (00 00 556/61 21 528)
As applicable
00 75 978
Replacing the transmission mechatronics
(Programming and encoding the vehicle
control units was performed in conjunction
with another campaign/repair during the
same workshop visit)
As applicable
Or:
#2
Or:
The vehicle arrives at your center and this Action shows open (No other Main work will be performed
or claimed during this workshop visit)
Work Pkg
#3
Labor
Operation
Description (Main work)
Labor
Allowance
00 75 373
Replacing the transmission
mechatronics, program and encode the
vehicle control units, includes Carrying out
vehicle test (00 00 006/61 21 528)
As applicable
00 75 374
Replacing the transmission mechatronics
(Programming and encoding the vehicle
control units was performed in conjunction
with another campaign/repair during the
same workshop visit)
As applicable
Or:
#4
Only one of the flat rate labor operation codes listed above can be used for claim submission and
reimbursement. Also, only one Main work flat rate labor operation code can be claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician’s notes
and in the claim comment section (For example: B24 02 24 WP 1), unless otherwise required by State law.
Sublet – Bulk Supply Materials (RO and Claim Comments Required)
Sublet Code 4
Reimbursement for the supported repair-related bulk supply
materials amount in sublet (Do not use the BMW part number
for claim submission)
Up to $650.00
Sublet reimbursement calculation for claiming the applicable repair-related bulk supply material (BMW part
number) is at the dealer net price amount for the full and proportional quantity used plus your center’s
handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select
the applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units”
button and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the
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“Search” icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.
Vehicle Programming and Encoding – Additional Work (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel.
If one or more control modules fail during the reprogramming procedure, claim the required consequential
repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as
required, refer to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the
claim comments.
For covered repairs that addresses preexisting control module failures that occurred prior to performing this
repair-related programming and encoding procedure, claim this work with the Repair Code listed in AIR
together with the corresponding labor operation codes and their flat rate unit (FRU) allowance(s), including
the diagnosis* that applies.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for
documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair
work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Action’s repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item
under the Repair Code noted above as follows:
Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment section.
Please refer to SI B01 29 16 for additional information.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
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TSB/Document ID: B240224
Replacement Service Bulletin Number:
MFR Communication Date: 2025-04-18
MFR Internal Campaign ID/Software Version: 0024750100
Communication Type: Service Campaign
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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