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12 04 25_DELIVERY STOP: PROGRAM CONTROL UNITS

SIB 12 04 25
DELIVERY STOP: PROGRAM CONTROL UNITS

2025-04-25

This Service Information Bulletin (Revision 1) replaces SI B12 04 25 dated April 2025.
What’s New:
• Situation revised
• Cause added
• Correction added
• Procedure added
• Claim Information added

MODEL
E-Series
F95
F96
G05
G06
G07
G09
G60
G70
G90
G99
U10
U11

Model Description
X5 M Sports Activity Vehicle
X6 M Sports Activity Coupe
X5 Sports Activity Vehicle
X5 Sports Activity Coupe
X7 Sports Activity Vehicle
XM Sports Activity Vehicle
5 Series Sedan
7 Series Sedan
M5 Sedan
M5 Touring
X2 Sports Activity Coupe
X1 Sports Activity Vehicle

Production Date
June 13, 2022 – November 29, 2023
February 28, 2022 – November 30, 2023
February 16, 2022 – March 29, 2025
March 24, 2022 – November 30, 2023
July 21, 2021 – November 30, 2023
September 30, 2021 – April 11, 2025
July 26, 2022 – February 25, 2025
July 23, 2021 – April 11, 2025
January 18, 2023 – February 25, 2025
July 4, 2023 – April 10, 2025
August 14, 2023
July 12, 2021 – January 19, 2023

AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. As of April 25, 2025, you can see a
list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.

SITUATION
BMW AG has issued a Delivery Stop (effective April 24, 2025) on certain Model Year 2023 - 2025 BMW
vehicles that were produced between July 12, 2021, and April 11, 2025.
Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop,
until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery
Stop.
As a result of a data input error, certain fault memories are permanently stored. The permanent storage of
fault memories does not comply with the legal specifications of the authority (California Air Resources Board
– CARB).
The fault has no effect on the use of the vehicle by the customer.

CAUSE
Software error.

CORRECTION
Program the control units.

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PROCEDURE
Determine what is the vehicle’s current I-level by either using AIR or the Key Reader/Aftersales Workplace
(AWP) application.
RSU and programming procedure:
It must be checked whether the customer has already downloaded the required software in the vehicle via
Remote Software Upgrade (RSU) but has not yet installed it. In this case, programming must be carried out
via RSU as described under point A.
A detailed description of the procedure can be found in the dealer portal (COMPASS article 80383).
A. Check whether programming via RSU is possible
If the requirements listed below are met, the processing of the technical campaign must be carried out via
RSU.
Check the available RSU offering either via ConnectedDrive Dealer Cockpit or directly in the vehicle in the
app.
I. Check the available RSU offering in the vehicle app

1. Open the “System Settings” vehicle app and select “Remote Software Upgrade”.
2. The version of the software that is currently installed in the vehicle is shown in the upper area. The
version of the software that will be installed in the vehicle via Remote Software Upgrade is also
displayed.
3. If the software version to be installed is 03/2025.47 or higher, start the RSU installation in the
vehicle and follow the instructions in the vehicle. If the software version to be installed is lower,
proceed with point B “Programming via ISTA”.
4. After approx. 30 minutes, you must check in the vehicle whether the RSU installation has been carried
out successfully and that at least software version 03/2025.47 has been installed.
5. Activate the drive-ready state. To do this, actuate the Start/Stop knob while applying the brake pedal.

II. Check the available RSU offering via the ConnectedDrive Dealer Cockpit

1. Select the vehicle in the ConnectedDrive Dealer Cockpit by entering the 17-digit vehicle identification
number.

2. In the Standard Connectivity menu, select the “Remote Software Upgrade” item (scroll
through the menu if necessary).
3. Open “Remote Software Upgrade”.
4. Select the “Current Upgrade” tab.
5. Check whether the available I-level corresponds to the I levels specified under point B or higher I
levels.

6. Check whether this I-level is ready for installation.
7. If the I-level to be installed is correct, start the RSU installation in the vehicle and follow the
instructions in the vehicle. If the I-level to be installed is lower, proceed with point B “Programming via
ISTA”.
8. Exit and lock the vehicle.
9. After approx. 30 minutes, you must check in the vehicle whether the RSU installation has been carried
out successfully and that at least software version 03/2025.47 has been installed.
10. Activate the drive-ready state. To do this, actuate the Start/Stop knob while applying the brake pedal.
Notice:
If Check Control messages (CCM) are displayed in the vehicle after successful installation, let the vehicle go
to sleep and then check whether the specified I-level or a higher I-level has been installed.

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It is recommended to exit and lock the vehicle during installation. Make sure that no device is connected to
the on-board diagnosis connector (e.g. ICOM). No further interaction is required during installation.
The vehicle requires no connectivity as the software has already been downloaded. This means that the
vehicle can also be parked in an underground car park, for example.
B. Programming via ISTA
Connect the battery charger to the vehicle
Connect the programming system to the vehicle (ISTA 4)
Determine the measures plan
Accept or work through the entire measures plan with the control units to be programmed/encoded
and, if necessary, activated
Follow the rework list
Depending on the rework list, carry out a vehicle test and delete the fault memory, if required
ISTA 4.53.1x with installed service data package is required for the programming/encoding.
The fault elimination is included from the following I-level versions:
I level S18A-25-03-547 or later (available from ISTA 4.53.1x, publication planned from 4-25-2025)
I level G070-25-03-547 or later (available from ISTA 4.53.1x, publication planned from 4-25-2025)
I level U006-25-03-547 or later (available from ISTA 4.53.1x, expected publication from 4-25-2025
onwards)
The programming must be carried out using the I levels given above or a later one! Please observe
the information regarding programming in the workshop system and the corresponding notes in the user
documentation.

CLAIM INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign
repairs open. The programming and encoding procedure may only be invoiced one time.
Select this open Technical Campaign to perform and submit for updating the vehicle to the required I-level or higher
instead when applicable (this includes 00 00 006 or 00 00 556, 61 21 528, and 61 00 730).
Please be sure to also perform any additional before and/or after work (including attaching labels) as required by
the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined
in the corresponding Service Information Bulletin.

As determined by the above, reimbursement for this Action will be via normal claim entry by selecting and
submitting for the work package information below that applies.

Plusposition (+)

Main work

Completion before the first vehicle delivery to a customer (New in-stock/No inservice date), or the vehicle is already in the workshop for another reason
and/or repair, identified by the “(Plusposition)” reference in the descriptions
below.
The vehicle arrives for this Action, no other Main work will be
performed/claimed during this workshop visit, identified by the “(Main work)”
reference in the descriptions below.

Below are the special flat rate labor operation code choices for this action.
Repair Code:

0099770200

Gx F9x U1x Program control units

Remote Software Upgrade (RSU) Status - Ready to be Installed.

Work Package

Labor Operation Description

#1

00 78 573

Remote Software Upgrade performed
(Plusposition)

Labor Allowance
2 FRU

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Or:
#2

Remote Software Upgrade performed
(Main work)

00 78 061

3 FRU

Or:
Vehicle Programming and Encoding

Work Package
#3

Labor Operation Description

Labor Allowance

00 78 572

Programming and encoding the vehicle
control units, includes Carrying out
vehicle test (00 00 556/61 21 528)
(Plusposition)

00 78 060

Programming and encoding the vehicle
control units, includes Carrying out
As applicable
vehicle test (00 00 006/61 21 528) (Main
work)

As applicable

Or:

#4

Or the:
Vehicle is already at the Specified Target Integration Level or Higher
Work Package

#5

Labor Operation Description

Labor Allowance

00 78 574

Either in conjunction with another
campaign/repair prior to or during
this workshop visit (The RSU is
excluded), the vehicle is already at the 1 FRU
specified Target integration level or
higher, no repair is necessary
(Plusposition)

00 78 062

Either in conjunction with another
campaign/repair prior to or during
this workshop visit (The RSU is
excluded), the vehicle is already at the 1 FRU
specified Target integration level or
higher, no repair is necessary (Main
work)

Or:

#6

Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also,
only one Main work flat rate labor operation code can be claimed per workshop visit.

Claim Repair Comments
Reference the SIB number, the issue (briefly), and the work package (WP) number performed in the technician’s RO notes,
and in the claim comments (For example: B12 04 25 SW update WP 3), unless otherwise required by State law.

BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select
the applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units”

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button and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the
“Search” icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.
Programming and Encoding – Additional Work (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel.

If one or more control modules fail during the reprogramming procedure, claim the required consequential
repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as
required, refer to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the
claim comments.

For covered repairs that addresses preexisting control module failures that occurred prior to performing this
repair-related programming and encoding procedure, claim this work with the Repair Code listed in AIR
together with the corresponding labor operation codes and their flat rate unit (FRU) allowance(s), including
the diagnosis* that applies.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for
documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair
work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

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