NHTSA ID Number: 11017103
Manufacturer Communication Number: B010325
TSB/Document Date: 2025-04-18
Summary
The Radiator Grilles Lower Active Air Flap Assembly limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW
Group AIR application
resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the “Search”
icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select the
applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units” button
and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the “Search”
icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
Note: A printed copy of the “interim reimbursement procedure” attachment can be provided to the customer
until the owner direct notification mailing occurs.
See the attachment: B010325_AT_1 ELW RBMT Interim Prd 04_2025
BMW of North America, LLC (BMW NA) will reimbursement certain costs for qualifying customer-pay repairs
that were performed on an eligible vehicle prior to the release of this component-specific extended limited
warranty coverage.
A qualifying customer pay repair must primarily be for a lower active air flap assembly replacement to
address a defect, and/or a lower active air flap test plan’s instruction to update vehicle’s software. Also,
the repair facility ‘s procedures to address the above situation must have been performed correctly,
adequately, and completely, as required by the applicable BMW Group approved repair standards and
instructions.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions that
apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs that Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this extended
coverage, other unrelated issues, and/or that are due to outside influences are not covered by this limited
warranty extension. This exclusion also applies to repairs that were performed using (including those repairs
that result from using) non-genuine BMW parts and/or used BMW passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized BMW center or independent repair shop located in the United States (including Puerto Rico), please
have him/her submit his/her reimbursement request online at www.BMW-RP.com under the following reference:
BMW ELW Lower Active Air Flap 15Y150M
Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior
repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW Customer Reimbursement Center
Attention: BMW ELW Lower Active Air Flap 15Y150M
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
about:blank
Copyright ©2025 BMW of North America, Inc.
5/7
4/16/25, 5:32 AM
01 03 25_G0X G20 FRONT GRILLE LOWER ACTIVE AIR FLAP EXT LTD WTY (ELW) 15 YRS/150,000 MLES
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topics of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
Supporting Materials
picture_as_pdf B010325_AT_1 ELW RBMT Interim Prd 04_2025.pdf
picture_as_pdf B010325_AT_2 Cust Letter.pdf
Copyright ©2025 BMW of North America, Inc.
about:blank
6/7
4/16/25, 5:32 AM
01 03 25_G0X G20 FRONT GRILLE LOWER ACTIVE AIR FLAP EXT LTD WTY (ELW) 15 YRS/150,000 MLES
Copyright ©2025 BMW of North America, Inc.
about:blank
7/7
Attachment 1 to SI B01 03 25
April 2025
BMW
April 2025
Radiator Grille's Lower Active Air Flap Assembly Extended Limited Warranty 15 Years/150,000 Miles
Certain applicable Model and Model Year BMW G05 (X5 SAV), G06 (X6 SAC), G07 (X7 SAV), G20 (3 Series
Sedan) vehicle models.
What is the specific issue?
Over time, there could be an operational issue with your vehicle's lower active air flap assembly. Should this
situation occur, the corresponding check control messages (CCM) will display, and/or the Malfunction
Indicator Lamp (MIL) will illuminate when the vehicle's monitoring system stores the corresponding fault
codes that are generated.
A lower active air flap assembly repair, replacement due to a defect, and/or a vehicle software update that
optimizes the operation of the lower air flap may have been performed.
Have you previously paid for this type of Lower Active Air Flap repair?
Prior to the release of this component-specific extended limited warranty, if you previously paid for a repair
that addressed / corrected an issue like the ones described above, including a corresponding vehicle
software update to optimized lower active air flap's operation, you may be eligible to be reimbursed for
certain previously paid repair costs that qualify.
Lower active air flap assembly damage and/or other issues caused by outside influences, repairs to the
upper air flap assembly are excluded. Lower active air flap assembly issues and/or issues caused by nongenuine BMW parts and/or used BMW passenger car or light truck parts are also not covered under this
extend limited warranty.
To request a reimbursement review of your previous customer pay repair invoice (Authorized BMW center or
an independent repair shop), please submit your request on-line at www.BMW-RP.com under the following
reference:
• BMW ELW Lower Active Air Flap 15Y150M
Reimbursement Request Procedure
The on-line process is initiated by attaching/sending legible PDF files of the required supporting
documentation for the previously paid repair. Please refer to page two (2) of this document and BMWRP.com for additional information about what repair order (RO)/invoice documentation is required.
Please include a copy of the completed page two (2) reimbursement request checklist together with the
other applicable required documentation.
The alternative method to request a reimbursement with the required documentation, either through the mail
or by fax, is described below:
Company
BMW of North America, LLC
BMW Group Company
Website
www.bmwusa.com
BMW Customer Reimbursement Center
Attention: BMW ELW Lower Active Air Flap 15Y/150M
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
Sincerely,
BMW of North America, LLC
B01 03 25 Lower Active Air Flap (2025)
183
1
Attachment 1 to SI B01 03 25
April 2025
BMW Radiator Grille's Lower Active Air Flap Assembly - Extended Limited Warranty (ELW)
Previous Customer-Pay Repair Reimbursement – Required Documentation Checklist
Reimbursement for a qualifying customer pay repair is available to the BMW owner/lessee who incurred the expense.
The questions below will assist you in reviewing your repair order/invoice documentation.
Prior Repair Review Questions
Did the prior repair to your vehicle address an issue with the lower active air flap
assembly like the ones that are described in this letter?
Answer - One per Row
Yes, next
No
Did you pay for this repair?
Yes, next
No
As determined by your vehicle’s in-service date (age), and the mileage when the repair was
performed, was the vehicle still within 15 years (180 Mths) / 150,000 miles, whichever
occurs first?
Within 15/150,
Yes, next
No
Does the repair facility's documentation confirm the lower air flap assembly was the issue with
your vehicle? It was not due to being damaged and/or caused by an outside influence.
Yes, proceed to the
checklist
No
When a Prior Repair Review Question’s result is a “No” response, no further action is required.
Note: Not all the Vehicle Models are included, for certain Models, inclusion is dependent and determined by the
vehicle's “ending” production date.
A qualifying customer pay repair must primarily be for a lower active air flap assembly replacement and/or a
BMW approved lower active air flap test plan’s instruction to update vehicle’s software. Also, the repair facility
‘s procedures to address the above situation must have been performed correctly, adequately, and completely,
as required by the applicable BMW Group approved repair standards and instructions.
Required Repair Order (RO) or Invoice Documentation - Checklist
For a previous repair reimbursement request, please include a completed copy of this page 2 Required Documentation
Checklist (one per repair/request) together with legible copies (either a scan, photo, PDF, and/or screenshots) of the
following documentation with your name, address, and your preferred contact telephone number(s) and email
address(es).
This documentation must include the following information:
Customer name and address
Vehicle Identification Number (“VIN”)
The date of repair
The mileage when the repair was performed
Itemized list of labor charges for all repairs* including diagnosis
Itemized list of parts (Part numbers), including any miscellaneous items, billed for all repairs*
(*) For repair orders containing multiple repair line items, reimbursement consideration will only be given to those line-item
expenses that are directly related to the specific repair that is now covered by this component issue and repair-specific
extended limited warranty.
Required Proof of Payment Documentation
Please provide a copy of at least one of the following items as valid proof of payment:
Repair order (RO)/invoice stamped and dated as “PAID”
Cancelled check
Signed credit/debit card receipt
Credit/debit card statement
BMW of North America, LLC (“BMW NA”) reserves the right to review and adjust/reduce the amount that will be
reimbursed based on what is normally recognized as customary, fair, and reasonable, to diagnose, perform a repair,
or replace a component (including the applicable and scope of replacement parts, and related materials) to address an
operational issue with the vehicle.
Except for reasonable account number protection measures, illegible, altered/modified, incomplete, non-authentic
and/or fabricated repair order/invoice documentation will not be accepted.
B01 03 25 Lower Active Air Flap (2025)
2
Attachment 2 to SI B01 03 25
April 2025
7600 S GRANT STREET
BURR RIDGE, IL 60527
DO NOT MAIL REPAIR ORDERS TO THIS ADDRESS
091558-T8-P1-002678
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Sample
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ƒ‚„„ƒ„ƒƒ‚‚„„„‚‚„‚„‚„‚„„ƒƒ‚„‚‚ƒƒ„ƒƒƒ‚ƒ‚ƒƒƒ„„ƒƒ‚„‚„„
Month 2025
Effective with the date above, this Important Vehicle Limited Warranty Information applies to the BMW
model with the Vehicle Identification Number (VIN) 5UXCR6C07N1234567.
Dear BMW Owner/Lessee:
BMW of North America, LLC (“BMW NA”) is extending the limited warranty for your vehicle’s:
•
Radiator Grille's Lower Active Air Flap Assembly to:
•
15 years / 150,000 miles, whichever occurs first, as determined from your vehicle's original
first in-service / delivery date.
Over time, there could be an operational issue with your vehicle's lower active air flap assembly. Should
this situation occur, the corresponding check control messages (CCM) will display, and/or the
Malfunction Indicator Lamp (MIL) will illuminate when the vehicle's monitoring system stores the
corresponding fault codes that are generated.
A lower active air flap assembly repair, replacement, and/or a vehicle software update that optimizes the
operation of the lower air flap may need to be performed.
This component-specific extended limited warranty (ELW) applies to the repair of defects in materials
and/or workmanship. This coverage is subject to the same vehicle eligibility requirements and limitations
that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Note: This is a notice of a component-specific limited warranty extension. This is not a notice of a
Recall or Service Action.
If your vehicle is experiencing a situation like the one described above, please contact your authorized
BMW center to schedule an appointment to have the issue with your vehicle diagnosed.
After the BMW center confirms that the scope of your vehicle’s issue, and that this extended limited
warranty coverage corresponds and applies to the required vehicle repair, and your vehicle qualifies, the
authorized BMW center will perform the applicable covered lower air flap repair work free of charge.
Company
BMW of North America, LLC
BMW Group Company
Mailing Address
PO Box 1227
Westwood, NJ
07675-1227
Website
www.bmwusa.com
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this
extended coverage, other unrelated issues (Including the upper flap assembly), and/or that are due to
outside influences are not covered by this limited warranty extension. This exclusion also applies to
repairs that were performed using (including those repairs that result from using) non-genuine BMW
parts and/or used BMW passenger car or light truck parts.
BMW NA will also reimburse certain costs for qualifying customer-pay repairs that were performed prior
to the release of this component-specific extended limited warranty coverage as described in this letter.
We are determined to exceed your expectations, and we hope that this focused extended limited
warranty coverage will further enhance your ownership experience.
Sincerely,
BMW of North America, LLC
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BMW ELW Lower Active Air Flap 15Y150M (2025)(Sample)
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1
Attachment 2 to SI B01 03 25
April 2025
BMW Lower Active Air Flap Assembly - Extended Limited Warranty (ELW)
Previous Customer-Pay Repair – Required Documentation Checklist
VIN: 5UXCR6C07N1234567
Reimbursement for a qualifying customer pay repair is available to the BMW Owner/Lessee who incurred the expense. The
questions below will assist you in reviewing your repair order/invoice documentation. When all your responses below are
“Yes,” and after completing the Checklist, proceed to page three (3) for further instructions.
Prior Repair Review Questions
Did the prior repair to your vehicle address an issue with the Lower Active Air Flap Assembly
like the ones that are described in this letter?
Answer - One per Row
Yes, next
No
Did you pay for this repair?
Yes, next
No
As determined by your vehicle’s in-service date (age), and the mileage when the repair
was performed, was the vehicle still within 15 years (180 Mths) / 150,000 miles,
whichever occurs first?
Within 15/150,
Yes, next
No
Does the repair facility's documentation confirm that the Lower Active Air Flap Assembly was Yes, proceed to the
checklist
the issue with your vehicle? The issue was not caused by an outside influence/damage.
No
When a Prior Repair Review Question’s result is a “No” response, no further action is required.
Required Repair Order (RO) or Invoice Documentation - Checklist
For a previous repair reimbursement request, please include a copy of your completed page 2 document (one per
repair/request) together with legible copies (either a scan, photo, PDF, and/or screenshots) of the following documentation
with your name, address, and your preferred contact telephone number(s) and email address(es).
This documentation must include the following information:
Customer name and address
Vehicle Identification Number (“VIN”)
The date of repair
The mileage when the repair was performed
Itemized list of labor charges for all repairs* including diagnosis
Itemized list of parts (Part numbers), including any miscellaneous items, billed for all repairs*
(*) For repair orders containing multiple repair line items, reimbursement consideration will only be given to those line-item
expenses that are directly related to the specific repair that is now covered by this component and repair-specific extended
limited warranty.
Required Proof of Payment Documentation
Please provide a copy of at least one of the following items as valid proof of payment:
Repair order (RO)/invoice stamped and dated as “PAID”
Cancelled check
Signed credit/debit card receipt
Credit/debit card statement
BMW of North America, LLC (“BMW NA”) reserves the right to review and adjust/reduce the amount that will be
reimbursed based on what is normally recognized as customary, fair, and reasonable, to diagnose, perform a repair,
or replace a component (including the applicable and scope of replacement parts, and related materials) to address an
operational issue with the vehicle.
Except for reasonable account number protection measures, illegible, altered/modified, incomplete, non-authentic
and/or fabricated repair order/invoice documentation will not be accepted.
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BMW ELW Lower Active Air Flap 15Y150M (2025)(Sample)
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2
Attachment 2 to SI B01 03 25
April 2025
BMW Lower Active Air Flap Assembly - ELW
Previous Customer-Pay Repair – Reimbursement Request
VIN: 5UXCR6C07N1234567
Eligible and Qualifying Previous Customer Pay Repairs
BMW of North America, LLC (BMW NA) will reimbursement certain costs for qualifying customer-pay repairs that were
performed on eligible vehicles prior to the release of this component-specific extended limited warranty.
A qualifying customer pay repair must primarily be for a repair to address a covered issue with the radiator's lower
active air flap assembly. Also, the repair facility‘s procedures to address the situation described must have been
performed correctly, adequately, and completely, as required by the applicable BMW Group approved repair
standards and instructions.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that applies
to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs that Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and Puerto Rico,
or the diagnosis and repair of issues that are outside the intended scope of this extended coverage, other unrelated issues
(Including the upper flap assembly), and/or that are due to outside influences are not covered by this limited warranty
extension. This exclusion also applies to repairs that were performed using (including those repairs that result from using)
non-genuine BMW parts and/or used BMW passenger car or light truck parts.
Requesting Reimbursement
To request reimbursement for a qualifying customer pay repair performed either by an authorized BMW center or
independent repair shop located in the United States (including Puerto Rico), please submit your reimbursement request
on-line at www.BMW-RP.com under the following reference:
•
BMW ELW Lower Active Air Flap 15Y150M
Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior repair (A copy of
a completed page two (2) checklist, together with the other required documentation).
The alternative method to request reimbursement, either by mail, or by fax, is described below:
BMW Customer Reimbursement Center
Attention: BMW ELW Lower Active Air Flap 15Y150M
P.O. Box 54067
Hurst, TX 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
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BMW ELW Lower Active Air Flap 15Y150M (2025)(Sample)
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TSB/Document ID: B010325
Replacement Service Bulletin Number:
MFR Communication Date: 2025-04-15
MFR Internal Campaign ID/Software Version: 5174900200
Communication Type: Warranty Program/Extension
NHTSA Components: STRUCTURE:BODY
MFR Component System:
MFR Component Subsystem:
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