Polestar

Service and Parts Business

Quality Bulletin
TITLE:

Service Action SP1045: Polestar 3 AWD TVDC drain plugs,
Model Year 2025 Polestar 3
GROUP:

NO:

ISSUING DEPARTMENT:

CAR MARKET:

41

SP1045

Product, Safety and Compliance

United States and Canada

REVISIONS:

ISSUE DATE:

STATUS DATE:

2025-03-18

2025-03-18

Page 1 of 3
BULLETIN REFERENCE
A.
B.
C.
D.
E.
F.
G.
H.
I.

SERVICE ACTION SP1045 DESCRIPTION
VEHICLES INVOLVED
PORT VEHICLES
PARTS INFORMATION
OWNER NOTIFICATION
VEHICLES IN INVENTORY
SERVICE POINT RESPONSIBILITY
TECHNICIAN COMPETENCY REQUIREMENT
REIMBURSEMENT PROCEDURES & ALLOWANCE

A.

SERVICE ACTION SP1045 DESCRIPTION
Polestar Automotive USA and Polestar Automotive Canada on behalf of Polestar Performance
AB, has decided to launch Service Action SP1045: Polestar 3 AWD Torque Vectoring Dual Clutch
(TVDC) drain plugs on certain model year 2025 Polestar 3 vehicles.
Polestar investigations have identified that the drain plugs for the TVDC may not be torqued
properly. As a result, leakage may occur.
The corrective action is to check for leakage and replace the drain plugs if they are found to be
leaking.
NOTE: If no leakage is found, check and torque the drain plug screws according to the instruction.
If leakage is found, the drain plug screws are not to be reused and must be replaced. We expect
only a small number of vehicles will need to replace the drainplug screws.
A total of 2,529 U.S. and 212 Canadian vehicles are affected by this service action.

Produced and printed in the USA and available as an electronic document.
© Polestar 2025

Quality Bulletin SP1045
B.

VEHICLES INVOLVED
NOTE: SERVICE POINT MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE
REPAIR FOR THIS SERVICE ACTION.
Vehicle eligibility must be confirmed:
• Vehicle Inquiry – Warranty Vehicle Inquiry where the message “Service Action SP1045 PS3
TVDC drain plugs” will appear for eligible vehicles, F4=History from the main Inquiry menu
must be selected to confirm Service Action SP1045 has not been completed. Eligibility can
also be confirmed in VIDA.
All vehicles must be checked for any incomplete Recalls, Service Campaigns, or Service
Upgrades. All open Recall, Service Campaign or Service Action repairs must be completed.

C.

PORT VEHICLES
NOT all eligible vehicles arriving from the ports will have this Service Action completed. Vehicle
eligibility must be confirmed as outlined in Step B. above.

D.

PARTS / PARTS RETURN
Please refer to Parts Bulletin SP1045.

E.

OWNER NOTIFICATION
No Owner Notification.

F.

VEHICLES IN INVENTORY
Vehicles in Service Point inventory must be completed prior to sale.

G.

SERVICE POINT RESPONSIBILITY
All vehicles qualifying for this Service Action must be repaired prior to a customer taking
possession of the vehicle.

H.

TECHNICIAN COMPETENCY REQUIREMENT
The technician competency requirement for this campaign repair is: G1.

I.

REIMBURSEMENT PROCEDURES & ALLOWANCE
Service Action SP1045 claims should be submitted using the LONG FORM application only.
Claim Type:
Cause Code:
CSC Code:
Main OP:

SP1045
02
XW
97581-2

Failed Part No: 9139567 (No Parts Involved) for leakage not found. 32339433 (Service Kit) for
when leakage is found.

Page 2 of 3

2025-03-18

Quality Bulletin SP1045
Operation Number

Repair Description

97581-2

Oil Plugs TVDC check acc. To QB

97582-3

Oil TVDC replace acc. To QB

Qty

Models

Labor Time

1

Polestar 3

0.2

1

Polestar 3

0.5

*97582-3 should only be claimed if leakage is found. 97581-2 and 97582-3 can be claimed together.
Labor times provided are current at the time of release and are subject to change: Claims will be paid
at the time in effect on the repair date.

2025-03-18

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