NHTSA ID Number: 11017033
Manufacturer Communication Number: ONL6YU04072025
TSB/Document Date: 2025-04-15
Summary
Owner Notification Letter - Some 2024 ZDX vehicles’ Electric Park Brake (EPB) harness may not have enough clearance away from the half-shaft boot causing the harness to rub against the boot during normal driving and accelerating wear to the boot.
This notice applies to a vehicle registered in your name:
XXXX XXXXXXXXXXXXXXX
VIN: XXXXXXXXXXXXXXXXX
April 2025
Product Update: 2024 ZDX Electric Parking Brake (EPB) Harness Rubbing Half-Shaft Boot
Dear FIRSTNAME LASTNAME:
What is the reason for this Product Update?
Some 2024 ZDX vehicles’ Electric Park Brake (EPB) harness may not have enough clearance away from
the half-shaft boot causing the harness to rub against the boot during normal driving and accelerating
wear to the boot.
What will Acura
do?
Your Acura
dealer will replace the EPB harness clips (driver and passenger sides) with new clips to
relocate the harness away from the half-shaft boot. The dealer will inspect the outer half-shaft boot on
each side for any sign of rubbing of the EPB harness and, if found, replace the affected rear drive shaft.
Please call any authorized Acura
dealer and make an appointment to have your vehicle repaired for
FREE. Once you make an appointment for your vehicle, be advised that the repair process could take
between 30 minutes to 3.5 hours depending on the repairs performed. However, your dealer can provide
you with a better estimate of the overall time for this service visit, as it may be necessary to make your
vehicle available for longer. If you are not the only driver of this vehicle, please advise all other drivers
and passengers of this important information.
Lessor Information
Please forward a copy of this notice to the lessee.
What to do if you feel this notice is in error
Our records show that you are the current owner or lessee of a 2024 ZDX involved in this product update.
If this is not the case, or the name/address information is not correct, please fill out and return the
enclosed, postage-paid Information Change Card. We will then update our records.
If you have questions
If you have any questions about this notice, or need assistance with locating an Acura
dealership, please
visit us at mygarage.honda.com. There you can access our 24/7 virtual agent Ask Acura
, Live Chat with
an agent, use our online dealership locator or send us an email. If you’d like to speak directly to an agent,
you can call American Honda
's Customer Support & Campaign Center at 1-888-234-2138. Customers in
U.S. territories, please contact your local distributor/dealer.
We apologize for any inconvenience this campaign may cause you.
Sincerely,
American Honda
Motor Co., Inc.
Service Bulletin #25-005/ Defect #6YU / Symptom #YL6
Esta notificación aplica a un vehículo registrado a su nombre:
XXXXXXXXXXXXXXX XXXX
VIN: XXXXXXXXXXXXXXXXX
Abril 2025
Actualización de producto: El arnés del freno de estacionamiento eléctrico (EPB) del ZDX 2024 roza
con la cubierta del semieje
Estimado/a FIRSTNAME LASTNAME:
¿Cuál es el motivo de esta actualización de producto?
Es posible que el arnés del freno de estacionamiento eléctrico (EPB, por sus siglas en inglés) de algunos
vehículos ZDX 2024 no tenga suficiente espacio libre con respecto a la cubierta del semieje, lo que provoca
que el arnés roce contra la cubierta durante la conducción normal y acelere el desgaste de la cubierta.
¿Qué hará Acura
?
Su concesionario Acura
reemplazará los sujetadores del arnés del EPB (lados del conductor y del pasajero)
con sujetadores nuevos para reubicar el arnés lejos de la cubierta del semieje. El concesionario
inspeccionará la cubierta del semieje exterior de cada lado para detectar cualquier signo de roce del arnés
del EPB y si lo encuentra, reemplazará el eje de transmisión trasero afectado.
Por favor llame a cualquier concesionario autorizado Acura
y haga una cita para la reparación de su
vehículo de forma GRATUITA. Una vez que programe una cita para su vehículo, le avisamos que el proceso
de reparación podría tardar aproximadamente 30 minutos a 3 horas y media dependiendo de las
reparaciones realizadas. No obstante, su concesionario le puede ofrecer un mejor estimado del tiempo total
de esta visita de servicio, ya que pudiera ser necesario que su vehículo esté disponible por más tiempo. Si
usted no es el único conductor de este vehículo, por favor informe a todos los conductores y pasajeros
sobre esta información importante.
Información para el arrendador
Por favor envié una copia de esta notificación al arrendatario.
Qué debe hacer si considera que esta notificación es errónea
Nuestros registros muestran que usted es el propietario o arrendatario actual de un vehículo ZDX 2024 el
cual forma parte de esta actualización de producto. Si no es el caso, o si la información de nombre/dirección
no está correcta, por favor llene y devuelva la tarjeta de cambio de Información anexa pre-pagada. Con esto
actualizaremos nuestros registros.
Si tiene preguntas
Si tiene alguna pregunta acerca de esta notificación o si necesita ayuda para ubicar a un concesionario
Acura
, puede visitar mygarage.honda.com. Ahí usted puede usar nuestro localizador de concesionario en
línea o enviarnos un correo electrónico. Si les gustaría hablar directamente con un agente, por favor
comuníquese con el Centro de Apoyo al Cliente y Campañas de American Honda
al 1-888-234-2138. Los
clientes en territorios de Estados Unidos, por favor comuníquense con su concesionario/distribuidor local.
Le pedimos disculpas por cualquier inconveniente que esta campaña pudiera causarle.
Atentamente,
American Honda
Motor Co., Inc.
Boletín de Servicio #25-005/ Defecto #6YU / Síntoma #YL6
- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
- Delivers braking power when needed by avoiding a spongy...
- Both wet and dry boiling points exceed the minimum...
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TSB/Document ID: ONL6YU04072025
Replacement Service Bulletin Number:
MFR Communication Date: 2025-04-07
MFR Internal Campaign ID/Software Version:
Communication Type: Other
NHTSA Components: SERVICE BRAKES
MFR Component System:
MFR Component Subsystem:
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