NHTSA ID Number: 11016791
Manufacturer Communication Number: T-SB-0026-25
TSB/Document Date: 2025-04-08
Summary
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper operation of electrical accessories (including interior light, clock, and radio reset). •Interior cleanliness. •Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota
. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”) This bulletin contains the PDS procedures that apply specifically to 2025 model year 4Runner Hybrid vehicles. Refer to T-SB-0028-24, the universal Check Sheet that contains PDS steps that apply to all 2025 model year Toyota vehicles. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet.
T-SB-0026-25
February 18, 2025
2025 4Runner HV Pre-Delivery Service (PDS)
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2025
4Runner HV
ADDITIONAL INFORMATION
Introduction
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:
Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories (including interior light, clock, and radio reset).
Interior cleanliness.
Proper function of mechanical systems.
Customer retention and proper maintenance of vehicles are and have always been a major focus
for Toyota. To help remind customers that regular service is essential to the proper maintenance of
the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this,
customers will be reminded to return to your dealership for service. Your current service reminder
sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”)
This bulletin contains the PDS procedures that apply specifically to 2025 model year
4Runner Hybrid vehicles.
Refer to T-SB-0028-24, the universal Check Sheet that contains PDS steps that apply to all
2025 model year Toyota vehicles. To properly perform a complete PDS, you must complete all
procedures contained in this TSB as well as the universal PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, refer to T-SB-0023-24, Long-Term Vehicle
Storage Guidelines.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
Page 1 of 9
T-SB-0026-25
February 18, 2025
Page 2 of 9
2025 4Runner HV Pre-Delivery Service (PDS)
Introduction (continued)
Refer to the table below for a definition of terms that may be used in this bulletin.
Table 1.
TERM
ACRONYM
DEFINITION
Conventional Vehicle
CV
A vehicle with only a gasoline engine for propulsion
Electrified Vehicle
A vehicle that utilizes a hybrid, plug-in hybrid, fuel cell, or
battery electric system for propulsion
HEV
Plug-in Hybrid Electric Vehicle
PHEV
BEV
Fuel Cell Electric Vehicle
FCEV
A vehicle with both a hydrogen fuel cell and a HV Battery
State of Charge
SOC
The remaining capacity available in a battery
12-Volt
12V
Standard 12V battery used to power electrical systems
separate from high voltage components
High Voltage
HV
HV Battery used to power the electrified vehicle
A vehicle with both a gasoline engine and a HV Battery
A vehicle with both a gasoline engine and a HV Battery that
can be charged externally
A vehicle with only a HV Battery that can be charged externally
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
T-SB-0026-25
February 18, 2025
Page 3 of 9
2025 4Runner HV Pre-Delivery Service (PDS)
Table of Contents
Warranty Policy ....................................................................................................................... 4
Warranty Information ............................................................................................................... 4
Required Tools & Equipment ................................................................................................... 4
D/C Cut Fuse Installation ......................................................................................................... 5
Front License Plate and Mounting Bracket Installation* ........................................................... 6
Power Running Boards Initialization ........................................................................................ 6
Power Back Door Initialization ................................................................................................. 7
Check Torque of Wheel Fasteners ........................................................................................... 7
Tire Pressure Warning System (TPWS) Initialization ............................................................... 7
Seating Position Control ECU Initialization .............................................................................. 8
Head Unit System Reset ......................................................................................................... 8
Customize ACC Function ......................................................................................................... 8
Dealer Contact Information for Call Dealer Head Unit Function .............................................. 9
Navigation — Set Date & Time by GPS ................................................................................... 9
*If applicable.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
T-SB-0026-25
February 18, 2025
Page 4 of 9
2025 4Runner HV Pre-Delivery Service (PDS)
Warranty Policy
If the need for additional repairs or adjustment is noted during PDS, the required service should
be performed under warranty. Reimbursement will be managed under the warranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed
Check Sheet in the customer’s file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject
to debit.
An additional Repair Order completed in conjunction with normal PDS MUST have time
punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched
for each repair.
Warranty Information
OP CODE
MODEL
DESCRIPTION
TIME
OFP
T1
T2
001013
4Runner HV
Pre-Delivery Service (PDS)
1.6
–
–
–
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVi*
QTY
TSADVUNIT
Techstream 2.0
Techstream Lite
PART NUMBER
TS2UNIT
ADE
Techstream Lite (Green Cable)
TSLITEPDLR01
1
TSLP2DLR01
*Essential SST.
NOTE
Only ONE of the Techstream units listed above is required.
GTS+ software version 2024.04.004.02 or later is required.
Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787 or by visiting TIS – Diagnostics – Tools & Equipment – Techstream Order Portal.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
T-SB-0026-25
February 18, 2025
Page 5 of 9
2025 4Runner HV Pre-Delivery Service (PDS)
D/C Cut Fuse Installation
To minimize battery discharge during transportation and storage, the D/C cut fuse (30A) has
been removed at the assembly plant and temporarily stored in the blank space of the relay block
in the engine compartment. During PDS, reinstall the D/C cut fuse (30A) to its original location
and confirm ALL related Diagnostic Trouble Codes (DTCs) are cleared.
Remove the D/C cut fuse (30A) from the blank space of the relay block in the engine
compartment and install the D/C cut fuse (30A) in the relay block as shown in Figure 1.
Figure 1.
3
1
2
1
Relay Block
2
Remove the D/C Cut Fuse (30A)
3
Install the D/C Cut Fuse (30A) (Original Location)
NOTE
With the D/C cut fuse (30A) removed, if ANY DTCs are detected when the ignition is turned ON
during transportation, use Global Techstream Software (GTS+) to clear ALL DTCs AFTER ensuring
that there are NO malfunctions.
While the vehicle is stored at the dealership, disconnect the negative (–) battery terminal to prevent
battery discharge. Refer to T-SB-0021-24, Battery Inspection and Maintenance During PDS, for
battery maintenance information.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
T-SB-0026-25
February 18, 2025
Page 6 of 9
2025 4Runner HV Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation
The front license plate bracket and two self-tapping screws are stored in the vehicle at the
assembly plant. Follow this procedure to install the front license plate bracket and front license
plate in states where it is required by law.
1. Align the holes of the license plate with the
holes of the mounting bracket.
Figure 1.
2. Install the license plate with two self-tapping
screws to the front bumper in the order
shown in the illustration.
3
NOTICE
Do NOT pre-drill holes into the dimples.
Do NOT overtighten the
self-tapping screws.
2
1
Front License Plate
2
Mounting Bracket
3
Dimples
4
Self-tapping Screws
1
Power Running Boards Initialization
When removing the D/C cut fuse, it is necessary to initialize the power running board system.
Refer to the applicable Repair Manual for the Power Running Board System
initialization procedure:
2025 4Runner HV:
Vehicle Exterior – Exterior Panels / Trim – Power Running Board System – Initialization
NOTE
Jam protection will NOT be active during this procedure.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
4
T-SB-0026-25
February 18, 2025
Page 7 of 9
2025 4Runner HV Pre-Delivery Service (PDS)
Power Back Door Initialization
As a result of the removal of the D/C cut fuse with the back door opened, the “automatic open
and close” function of the power back door will be inoperative due to loss of the back door
position memory stored in the ECU. Refer to the applicable Repair Manual for the power back
door initialization procedure.
2025 4Runner HV:
Vehicle Exterior – Door / Hatch – Back Door Closer ECU – Initialization
Check Torque of Wheel Fasteners
Using a calibrated torque wrench, verify the wheel fasteners on each wheel are tightened to at
least the specified torque listed in the Repair Manual:
2025 4Runner HV:
General – Maintenance –Tire and Wheel – Installation
NOTICE
Do NOT continue to tighten once verified.
Tire Pressure Warning System (TPWS) Initialization
Refer to the applicable Repair Manual for the TPWS initialization procedure.
2025 4Runner HV:
Suspension – Tire Pressure Monitoring – Tire Pressure Warning Receiver – Initialization
NOTE
To adjust the tire pressure correctly when the outside temperature is significantly colder than shop
temperature, perform a Health Check using GTS+ and select the compensation tire pressure
checkbox. Compensation pressures will display on the Health Check results screen. Adjust the tire
pressure when the tires are cold.
Please check the tire pressure reading on the Multi-Information Display for spare applicability.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
T-SB-0026-25
February 18, 2025
Page 8 of 9
2025 4Runner HV Pre-Delivery Service (PDS)
Seating Position Control ECU Initialization
Refer to the applicable Repair Manual for the seating position control ECU
initialization procedure (procedure 2).
2025 4Runner HV:
Vehicle Interior – Seat – Front Power Seat Control System (w/ Memory) – Registration
Head Unit System Reset
Prior to vehicle delivery, please confirm that the welcome screen with language options appears
on the head unit display when ignition is switched to the ON position. There may be instances
where the welcome screen with language options may not properly appear on the head
unit display.
If the welcome screen showing language options is not displayed, complete the following steps:
1. Select the Settings option (gear icon).
2. Scroll down and select the Info & Security option.
3. The System Reset dialogue box will appear. Select Reset to confirm the resetting of
the system.
4. Confirm that the welcome screen with language options is now displayed.
Customize ACC Function
The pre-startup function detects when a user enters the vehicle and energizes the audio head
unit (+BA) so that the multimedia system can quickly be used. This function is not enabled at the
factory to reduce parasitic current draw in transit and storage. To enable this function, it is
necessary to set the ACC customization function in the navigation display to OFF.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Enter the following menus: Settings – Vehicle Customization – Utility – ACC Customize.
3. Change the setting to OFF.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
T-SB-0026-25
February 18, 2025
Page 9 of 9
2025 4Runner HV Pre-Delivery Service (PDS)
Dealer Contact Information for Call Dealer Head Unit Function (Premium Audio Only)
Refer to the Multimedia System Owner’s Manual to add dealer contact information.
2025 4Runner HV:
Section 2-8 Vehicle settings – Setting dealer information
Navigation — Set Date & Time by GPS
Prior to vehicle delivery, it is necessary to turn the Set Date & Time by GPS setting to the
ON position.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Navigate the following menus in the head unit: Settings – General – Date & Time –
Set date & time by GPS.
3. Ensure the Set Date & Time by GPS function is set to the ON position.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
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TSB/Document ID: T-SB-0026-25
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-18
MFR Internal Campaign ID/Software Version: T-SB-0026-25
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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