SERVICE PROCEDURE
24514R1
March, 2025
SUBJECT:

EMISSIONS RECALL
On Board Diagnostic MIL faults in certain
International® CV™ Series trucks built 1/11/2018
thru 3/15/2024 with model year 2019 thru 2023
International® 6.6L engines

CUSTOMER LETTER
Print ready (PDF file) copy of the Customer Letter

REASON FOR REVISION
Updates to Steps 7 and 8 content.

DEFECT DESCRIPTION
With specific MIL-on faults, the miles travelled calculation switches from
the Transmission Output Speed Sensor (TOSS) to the Wheel Speed
Sensor (WSS) and the mileage recorded by the On Board Diagnostic
(OBD) System is accumulated at one-fourth actual due to an incorrectly
calibrated parameter used in the calculation.

MODELS INVOLVED
This Emissions Recall involves certain International® CV™ Series trucks
built 1/11/2018 thru 3/15/2024 with model year 2019 thru 2023 International®
6.6L engines.

ELIGIBILITY
This procedure applies ONLY to vehicles marked in the International®
Service PortalSM with Emissions Recall 24514. Also complete any other
open campaigns listed on the Service Portal at this time.

EMISSIONS RECALL 24514 © International Motors, LLC* All rights reserved.

All marks are trademarks of their respective owners.
*International Motors, LLC d/b/a International Motors USA LLC in Illinois, Ohio, and Utah.

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TOOLS REQUIRED
Description
EZ-Tech or equivalent
Service Programming System 2 (SPS 2)
Battery Charger
®

Table 1 Tool Information

Tool Number
N/A
N/A
PSC550CC

PARTS INFORMATION
No parts required.

SERVICE PROCEDURE
WARNING! To prevent personal injury, and / or death, or damage to
property, park vehicle on hard flat surface, turn the engine off, set the
parking brake and install wheel chocks to prevent the vehicle from moving
in either direction.
WARNING! To prevent personal injury and / or death, always wear safe eye
protection when performing vehicle maintenance.
WARNING! To personal injury and / or death, allow engine / vehicle
components to cool before servicing.
WARNING! To prevent personal injury and / or death, or damage to
property, keep flames or sparks away from vehicle and do not smoke while
servicing the vehicle’s batteries. Batteries expel explosive gases.
1. Park vehicle on a flat surface.
2. Shift transmission to Park or Neutral and set parking brakes.
3. Turn vehicle ignition to Key OFF position.
4. Install wheel chocks.
5. Connect battery charger / maintainer to vehicle battery.
6. Connect to the engine using Service Programming System 2 (SPS 2)
software.

EMISSIONS RECALL 24514 © International Motors, LLC* All rights reserved.

All marks are trademarks of their respective owners.
*International Motors, LLC d/b/a International Motors USA LLC in Illinois, Ohio, and Utah.

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7. Launch Techline Connect and ensure all updates are installed. Also ensure
that all Windows updates are completed.
8. To program the ECM, select the appropriate vehicle, and follow the on-screen
prompts to program the new ECM calibration.
9. Once complete, verify the new calibration and clear any inactive faults.
NOTE: For detailed instructions and troubleshooting, please refer to the full
SPS programming document. The document listed in the table below
contains general information about each reprogramming method and
software.
Programming Method
SPS 2

Programming and Troubleshooting Instructions
Techline Connect (TLC) / Service Programming
System 2 (SPS 2) User Guide 4328812

Table 2 Programming Software
10. If assistance is needed, International dealers should first utilize all available
resources, including Intelligent Search, RC2600001-Vehicle Programming
Resource Center and IK2700129-Techline Connect (TLC) General
Troubleshooting Steps, before creating a technical service case file.
If further support is required, dealers can create a case file within the case file
management system. This can be accomplished by navigating to the
intelligent search section of Service Portal. If phone support is needed,
contact Vehicle Programming by calling 1-800-336-4500, options 3, 4, 1.

EMISSIONS RECALL 24514 © International Motors, LLC* All rights reserved.

All marks are trademarks of their respective owners.
*International Motors, LLC d/b/a International Motors USA LLC in Illinois, Ohio, and Utah.

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NOTE: Clear all inactive / previously active faults after programming. Only
perform diagnostics or procedures on ACTIVE faults.
11. If any inactive / previously active faults are found after programming, clear
them from the ECM. Only perform diagnostics or procedures on active faults.
12. Disconnect battery charger / maintainer from vehicle battery.
13. Remove wheel chocks.
Additional Requirements for Dealers and Customers Operating in California
NOTE: The following step is required only for dealers and customers
operating in the state of California.

EMISSIONS RECALL 24514 © International Motors, LLC* All rights reserved.

All marks are trademarks of their respective owners.
*International Motors, LLC d/b/a International Motors USA LLC in Illinois, Ohio, and Utah.

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Figure 1. DMV Certificate, Salmon (Print on 8.5 x 11 inch White Paper).
1. Proof of Correction certificate

14. After completing this recall, dealer must fill out salmon-colored Proof of
Correction certificate (Figure 1, Item 1) and provide a copy to customer.
EMISSIONS RECALL 24514 © International Motors, LLC* All rights reserved.

All marks are trademarks of their respective owners.
*International Motors, LLC d/b/a International Motors USA LLC in Illinois, Ohio, and Utah.

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LABOR INFORMATION
Operation Number
A40-24514-1

Description
Reprogram ECM

Time
0.3 hrs

Table 3 Labor Information

CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with this
campaign must be marked with a CTS-1075
Campaign Identification Label.
Complete the label and attach on a clean surface next
to the vehicle identification number (VIN) plate.

ADMINISTRATIVE / DEALER RESPONSIBILITIES
WARRANTY CLAIMS
Warranty claim expense is to be charged to Warranty. Claims are to be
submitted in the normal manner, making reference to Emissions Recall 24514.
Section 7 of the Warranty Policy and Procedures Manual contains further
information related to the submission and processing of AFC / Recall claims.
As with all claim submissions, items acquired locally must be submitted in the
“Other Charges” tab. The cost of any bulk items (such as a bag of cable tie
straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost
of the individual pieces / amount used during each repair.

EMISSIONS RECALL 24514 © International Motors, LLC* All rights reserved.

All marks are trademarks of their respective owners.
*International Motors, LLC d/b/a International Motors USA LLC in Illinois, Ohio, and Utah.

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UNITED STATES AND POSSESSIONS
The National Traffic and Motor Vehicle Safety Act, as amended, provides that
each vehicle that is subject to a vehicle recall campaign must be adequately
repaired within a reasonable time after the owner has tendered it for repair. A
failure to adequately repair within 60 days after a tender of a vehicle is prima
facie evidence of failure to repair within a reasonable time. If the condition is not
adequately repaired within 60 days, the owner may be entitled to replacement
with an identical or reasonable equivalent vehicle at no charge, or to a refund of
the purchase price less a reasonable allowance for depreciation.
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be corrected
prior to sale, transfer, or delivery. If vehicles have been sold or transferred and
you are in receipt of Customer Notification Letters and Authorization for Recall
Service cards for those vehicles, the transfer location or customer must be
notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.

EMISSIONS RECALL 24514 © International Motors, LLC* All rights reserved.

All marks are trademarks of their respective owners.
*International Motors, LLC d/b/a International Motors USA LLC in Illinois, Ohio, and Utah.

7

Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
CANADA
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be corrected
prior to sale, transfer, or delivery. If vehicles have been sold or transferred and
you are in receipt of Customer Notification Letters and Authorization for Recall
Service cards for those vehicles, the transfer location or customer must be
notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
EXPORT
Export Distributors should proceed immediately to make necessary correction to
units in inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer, or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your distributor location.
Export Distributors are to submit warranty claims in the usual manner making
reference to this recall number.

EMISSIONS RECALL 24514 © International Motors, LLC* All rights reserved.

All marks are trademarks of their respective owners.
*International Motors, LLC d/b/a International Motors USA LLC in Illinois, Ohio, and Utah.

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Export Distributors are expected to provide full cooperation and follow-up with
respect to this important subject matter. If you have any questions or need further
assistance, please contact the Regional Service Manager at your regional office.

International Motors, LLC*
*International Motors, LLC d/b/a International Motors USA LLC in
Illinois, Ohio, and Utah.

EMISSIONS RECALL 24514 © International Motors, LLC* All rights reserved.

All marks are trademarks of their respective owners.
*International Motors, LLC d/b/a International Motors USA LLC in Illinois, Ohio, and Utah.

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