NHTSA ID Number: 11016603
Manufacturer Communication Number: TSB250060
TSB/Document Date: 2025-04-04
Summary
This Technical Service Bulletin describes the verification and resolution steps for the software of the generator set which may be incorrect.
Technical Service Bulletin
Technical Service Bulletin: TSB250060
Released Date: 26-Mar-2025
Campaign #5813 – HGJAA & HGJAD Control Board Software Update SPEC N ONLY
Campaign #5813 – HGJAA & HGJAD Control Board
Software Update SPEC N ONLY
Warranty Statement
The information in this document authorizes specific changes to the repair practice for failures
covered under product warranty coverages.
Contents
Product Affected
HGJAA Spec N
HGJAD Spec N
Issue
The spec M software was incorrectly uploaded to spec N generator sets on units in the generator
set serial number list provided.
Verification/Confirmation
If generator set is listed in the associated document ( TSB250060 -A) and has calibration part
number A030G041.dfa v4.12, proceed to the resolution section.
Resolution
Update the control software through InCal.
Service Instructions
1. If generator set is at OEM/RDC, unbox the unit from original packaging (not applicable for
installed units).
1.1. Location dependent, load software patch before going to site.
2. Download and install the updated software on Incal.
3. Update RAVEN EFI Control from A030G041.dfa v4.12 to A074V714.dfa v1.00
4. Make sure Control Is ON & AWAKE (May press & hold PRIME button for 1-2s until RED LIGHT
turns on if unit is asleep)
5. Part Numbers potentially required (BrainBox needed only if computer does not have a direct
Serial Port attached):
5.1. Appropriate Cable
Figure 1, Appropriate Cable
5.1.1. [0324-0021] RS232/RS485 Converter:
Figure 2, [0324-0021] RS232/RS485 Converter
5.1.2. [A053T968] BrainBox US-101:
Figure 3, [A053T968] BrainBox US-101
6. Connect to generator set and computer. Open control site by double-clicking AutoConnect, and
confirm the correct version.
Figure 4, Patch Version
7. Right-click the site (HGJAx) and select “Initial Calibration".
Figure 5, Initial Calibration
8. Find & Select Calibration P/N: A074V714 & Click “NEXT”
Figure 6, Calibration file
9. Press “NEXT/FINISH” & “YES/OK” on any subsequent windows that show up.
10. Once it has been programmed successfully, you will see this message:
Figure 7, Confirmation pop-up
11. Press OK and disconnect from generator set.
Claim filing instructions:
Fail Code: OOYDAA
Account Code: 65
Campaign Code: 5813
Travel: Covered at RDC/MDC’s only
SRT’s:
00-90F Admin Time: 0.2
00-724 Electronic Service tools Operate: 0.2
Optional: ONLY FOR TRAVEL TO RDC
00-902 Admin Time Road/Field Repair 0.3
Optional: ONLY FOR UNPACKAGING AND REPACKING AT RDC/OEM
99-901 Unpack and Re-pack Generator Set: 1.0
Expiration Date: April 30th, 2035
Other Claimable: not allowed
Parts: No Cummins
Parts
GSN List: See TSB250060 -A
Note: When filing a claim, please put in the claim narrative calibration number and version before
and after work.
Production Status
Implemented for production. See Table 1.
Table 1, Production Information
GSN First
Build Date1
Plant
A250413136
Jan 31st, 2025
Fridley, MN
1
Generator Set/Engine build date can be found on the Generator Set/engine dataplate.
Document History
Date
2025-3-25
Last Modified: 26-Mar-2025
Details
Module Created
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TSB/Document ID: TSB250060
Replacement Service Bulletin Number:
MFR Communication Date: 2025-03-26
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
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