Warranty Field Campaign
Campaign Number: c7087

Revision:

DEF Header Correction and Calibration Rollback Campaign,
Phase 3

Released Date: 27-Mar2025
Expiration Date (U.S. and
Canada): 01-Apr-2030
Expiration Date
(International): 01-Apr-2030

Attention
U.S. / Canadian Dealers
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)
If additional information is required, please contact your Cummins Warranty Operations Group
Leader.

Description
This Emissions Campaign enables authorized repair locations to install a new DEF header and
recalibrate the ECM on certain engines where appropriate. The DEF header calibrations on eligible
units will be obsoleted and superseded back to the original calibration, at the latest revision level.

Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action.

Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:

Note : The DEF header is an OEM component, and not available through normal
Cummins parts channels. Parts are OEM specific. Please refer to TSB210187 for
details on obtaining the appropriate DEF header parts. Follow the steps outlined in the
parts ordering section.
1. Inspect the DEF header and the DEF gauge. If the wires are intact AND the DEF gauge is
functional, then go to step 3. Otherwise, proceed to step 2.

2. If the unit is NOT fitted with an updated DEF header, follow the steps outlined in the parts
installation section of TSB210187 to install the DEF header.
3. To obtain the correct ECM code and update to the latest revision level, follow the steps
outlined in the resolution section of TSB210187 to download the applicable ECM calibration.
The applicable ECM code can be found using the ECM code lookup tool or ECM code list. IF
the ECM already contains the new ECM code and the most recent calibration revision, DO NOT
recalibrate the engine; no further calibration action is needed.
4. After updating the calibration, let the engine run for 5 minutes. If fault codes 3868, 4677, OR
4572 are flagged, then a new DEF header is required to complete the repair. Refer to
TSB210187 to order a new DEF header and complete the repair.

Note : Certified repair locations outside of California, who elect to perform this
campaign on engines installed in vehicles which are registered in the state of
California, are authorized to do so if they have the two items noted below in their
inventory. Please note that the Label, Authorized Change and the Proof of
Correction Form must be ordered through standard parts processes. They
are not available on QuickServe® Online.
5. If applicable, a Label Authorized Change, Cummins part number 5297400, must be filled out
and affixed to the engine. Clearly print or type DEF header UPDATE in the center box. Fill in the
Campaign Number, Distributor or Dealer Code, and Date information. Peel off the backing
material and install the label on the engine valve cover near the engine data plate. There is a
clear protective cover on this label; peel the backing off of this cover and push the clear cover
over the printed material. This will help protect the label during engine operation. Label cost
and appropriate SRT time can be claimed per Campaign guidelines.
6. If applicable, an Emissions Campaign - Proof of Correction form, Bulletin # 4310621, must be
filled out and provided to the Customer. Inform the Customer to retain this certificate as proof
that the Emissions Campaign has been performed. This form may be required as proof of an
Emissions Campaign by the State of California, for vehicles registered in that state, the next
time the vehicle registration is renewed. Form cost and appropriate SRT time can be claimed
per the Campaign guidelines.
7. File one claim for the listed parts and required labor associated with this repair. There are
restrictions to claimables based on the OEM application and DEF Header and calibration
status. Claim ONLY the SRTs required to complete the repair.

Material Disposition
Materials removed as a result of this field action must be scrapped. Follow the OEM specific
instructions where appropriate.

Reimbursements

Parts
Note : All parts listed are OPTIONAL. Claim only the parts required to complete the
repair. The part numbers 4310621 and 5297400 are only required for use on engines
installed in vehicles registered in the state of California. They are OPTIONAL for all
other applications. DEF header and/or Sensors are not claimable under the parts
section of the claim. Where appropriate, please review the Other Claimables section of
this publication for details.
The following parts are covered under this field action:
Part Number

Quantity

Description

431062100

1

PROOF OF CORRECTION
FORM (OPTIONAL)

529740000

1

LABEL, AUTHORIZATION
(OPTIONAL)

Note : SRTs to gain access that are required to complete the repair, that are sufficiently
explained in the claim narrative, may also be claimed on this action.
Note : All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair
performed. The SRT 17-902 and Admin should ONLY be claimed if the unit DID NOT
require calibration, and has already had the DEF Header and related components
replaced. If the DEF Header needs replacement, refer to TSB210187 for the maximum
claimable SRT time for the specific application. Where required for registration
purposes, SRT 17-901 can be claimed for the application of the Label Authorized
Change and the completion of the Proof of Correction form, required for units
registered in California, optional for all others.
Labor Using Applicable Access Code and Time
SRT Code

Description

00-90F

Technician Administrative
Time - Field Action Service
Events (OPTIONAL)

17-901

STAMP ENGINE DATA
PLATE/APPLY EMISSION
STICKER (CALIFORNIA
REGISTERED UNITS ONLY)
(OPTIONAL)

17-902

CAMPAIGN CHECK
(OPTIONAL)

19-0G5

Engine Control Module
Calibration Code - Transfer
(CMI) (OPTIONAL)

Time (hrs)

SRT Code

Description

19-611

Engine Control Module (ECM)
Calibration- Transfer (CM
2250/CM2350) (OPTIONAL)

99-901

DEF HEADER REMOVE AND
INSTALL (OPTIONAL QTY UP TO QTY 3) (OPTIONAL)

99-902

FIELD ACTION EVENT ALLOW ENGINE TO IDLE 5
MINUTES AFTER INSTALLING
NEW CALIBRATION (QTY 1)
(OPTIONAL)

Time (hrs)

Travel
Travel is not covered under this field action. Towing is not covered under this field action.

Other Claimables
Consumables are covered under this field action.

Note : DEF header replacements are OEM specific and CANNOT be sourced via normal
Cummins parts channels. Please contact your OEM Representative to secure the
correct DEF header and/or sensor. Additional parts, such as o-rings, gaskets and
fasteners, that are required to complete the repair, but not listed, may be claimed in
Other Claimables. Please consolidate all consumables, and where appropriate, OEM
components NOT provided Free of Charge, and claim them as a single line item in
Other Claimables titled CAMPAIGN SUPPLIES or other appropriate selections. Please
include brief summaries on the details of items claimed. A lack of documentation in
the narrative or failure to provide adequate invoicing may result in a reduction in claim
reimbursement or claim denial.

Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web
(rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local
Cummins Distributor.
Claim Codes
Description

Code

Account Code:

65

Pay Code:

North America Distributor = X

Pay Code:

North America Dealer = D

Claim Codes
Description

Code

Pay Code:

International Distributor = I

Pay Code:

International Dealer = R

Failure Code:

WEQPEG

Attachments
Click here to see c7087_esn-list.xlsx
(/service/english/attachments/c7087_esn-list.xlsx)
Engine Family

Fuel System

ISX11.9
ISX, QSX15 ISX15
ISX, QSX15 ISX15
ISX, QSX15 ISX15
ISX, QSX15 ISX15
ISBe4 (6 Cylinder) QSB6.7 ISB ISDe, ISD4.5,
ISD6.7 ISBe, ISB4.5, ISB6.7
ISBe4 (6 Cylinder) QSB6.7 ISB ISDe, ISD4.5,
ISD6.7 ISBe, ISB4.5, ISB6.7
ISBe4 (6 Cylinder) QSB6.7 ISB ISDe, ISD4.5,
ISD6.7 ISBe, ISB4.5, ISB6.7
Design Application

Market Application

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Design Application

Market Application

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Document History
Date

Details
Document Created; 27-Mar-2025

Last Modified: 27-Mar-2025