Technical Service Bulletin
40-19-01 - Front Suspension Creaking Noise

Transaction No.: 2028353/12

Condition
VW Model(s)

Year

Eng. Code

Trans. Code

Passat

2012-2019

All

All

VIN Range From VIN Range To
All

All

Revision Table
Instance number

Published Date

Version Number

Reason for Update

2028353/12

3/10/2025

40-19-01

Reference correction in warranty
table.

2028353/1

1/19/2012

40-12-01

Original Publication.

Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface).

Technical Background
Coil Spring is not formed correctly and rubs against the perch of the strut.

NOTICE
A corresponding rub mark can be found on the coil spring using an inspection mirror.

Figure 1

Production Solution
Improved coil spring production.

Service
Procedure
•

Verify if a car with the creaking noise has the contact mark (on one side or on both sides) as shown in figure 1.

NOTICE
Only proceed with this TB if this is the case!

•

Remove affected suspension strut and disassemble, see Repair Group 40 in Elsa.

•

Apply touch up paint to the contact area of the strut perch and allow required drying time.

Use Rustoleum Cold Galvanizing Compound # V2185838 (or similar obtained locally), 2 coats.
Cover with Rustoleum Flat Black Spray Paint # V2178838 (or similar obtained locally), 1 coat.

•

Install new spring on suspension strut (per vehicle PR-codes).

NOTICE
Ensure coil spring is installed onto strut per Elsa instruction.

•

Install suspension strut, see Repair Group 40 in Elsa.

NOTICE
Replace all fasteners as required in repair procedure.

Warranty

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual

1)

Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Passat

2012-2019

All

All

All

All

SAGA Coding
Claim Type:

Use applicable Claim Type 1)

Service Number:

Damage
Code

HST

Damage Location (Depends
on Service No.)

4075

0020

--

001 – Left
002 - Right

Parts Manufacturer

YXS 2)

Passat
Repair One Side

Labor Operation 3 ) : Remove and Install Coil Spring

40751950 = See ELSA for latest time units

Labor Operation 3 ) : Remove and Install Suspension Strut

40851900 = See ELSA for latest time units
Repair Both Sides

Labor Operation 3 ) : Remove and Install Coil Spring

40752050 = See ELSA for latest time units

Labor Operation 3 ) : Remove and Install Suspension Strut

40852000 = See ELSA for latest time units

Causal Part: Spring

3C0411105B/C

Outside Material: Rustoleum Cold
Galvanizing Compound

Part No: # V2185838

$0.25

Outside Material: Rustoleum Flat Black
Spray Paint

Part No: # V2178838

$0.15

Diagnostic Time
GFF Time expenditure

01500000 = 00 TU max.

4)

NO

Road Test

01210002 = 10 TU
01210004 = 10 TU

YES

Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2028353” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policy Procedures Manual.

Required Parts and Tools

Part Description

Part No:

Quantity

Spring

561411105A/B

1 per side

Nut

N 10106402

1 per side

Nut

N 91021601

1 per side

Nut

N 10332002

3 per side

Nut

N 0150816

1 per side

Bolt

N 91246401

3 per side

Bolt

N 90954802

1 per side

Bolt

WHT005437

1 per side

Rustoleum Cold Galvanizing Compound

Part No: # V2185838

$10.00 per 20 oz. can, with 1 can repairing 40
cars

Rustoleum Flat Black Spray Paint

Part No: # V2178838

$7.20 per 15 oz. can, with 1 can repairing 50
cars

Tool Description

Tool No:

Torque Wrench

VAG 1332

Spreader

3424

Wheel Hub Support

T10149

Engine/Transmission Jack

VAG 1383 A

Spring Compressor

VAG 1752/1

Spring Holder

VAG 1752/4

Holding Fixture for Suspension Struts

VAG 1752/20

Shock Absorber Set

T10001

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with
your Parts Dept. and Repair Manuals for the latest information.
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