NHTSA ID Number: 11016537
Manufacturer Communication Number: TSB_2076982_2
TSB/Document Date: 2025-04-04
Summary
This Reporting Obligation pre-repair requests that technicians contact the Technical Assistance Center (TAC) when one of several DTCs appear; P0BBD, P0A7F00, PEDD00, PEDE00, PEDF00, P0EE000, P0EE100, P2CCC00, P2CCD00.
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Reporting obligation
Topic
93 Reporting obligation pre repair: Q5 PHEV high-voltage battery
performance deterioration /
POBBDOO in 008C
Market area
United States 444 Volkswagen of America, Inc. (6444)
Brand Audi
Nansaction | 20769822
Level EH
Status Released for publishing
Type Reporting obligation pre repair
Release date
Mar 18, 2025
Diagnostic trouble codes
management
Diagnostic address Diagnostic trouble code teetom Storage
008C - Hybrid battery POBBDOO: Hybrid Battery Pack Voltage Variation static
management Exceeded Limit
008C - Hybrid battery POBBDOO: Hybrid Battery Pack Voltage Variation Intermittent
management Exceeded Limit
O08C - Hybrid battery POA7FO0: Hybrid/EV Battery Pack "A" Deterioration Intermittent
management
008C - Hybrid battery POA7FO0: Hybrid/EV Battery Pack "A" Deterioration static
management
008C - Hybrid battery POEDDOO: Hybrid/EV Battery Pack "B" Deterioration Intermittent
management
008C - Hybrid battery ope wa" Mater .
management POEDDOO: Hybrid/EV Battery Pack "B" Deterioration static
008C - Hybrid battery POEDEOO: Hybrid/EV Battery Pack "C" Deterioration Intermittent
management
O08C - Hybrid battery POEDEO0: Hybrid/EV Battery Pack "C" Deterioration static
management
008C - Hybrid battery POEDFOO: Hybrid/EV Battery Pack "D" Deterioration Intermittent
management
008C - Hybrid battery ps _ : :
management POEDFO0: Hybrid/EV Battery Pack "D" Deterioration static
008C - Hybrid battery POEE000: Hybrid/EV Battery Pack "E" Deterioration Intermittent
management
008C - Hybrid battery POEE000: Hybrid/EV Battery Pack "E" Deterioration static
management
008C - Hybrid battery POEE100: Hybrid/EV Battery Pack "F" Deterioration Intermittent
management
008C - Hybrid battery POEE100: Hybrid/EV Battery Pack "F" Deterioration static
Diagnostic address Diagnostic trouble code eynetom Storage
008C - Hybrid battery . . nan ate 4
management P2CCCO0: Hybrid/EV Battery Pack "G" Deterioration Intermittent
008C - Hybrid battery ena wan _ :
management P2CCCO0: Hybrid/EV Battery Pack "G" Deterioration static
008C - Hybrid battery P2CCDOO: Hybrid/EV Battery Pack "H" Deterioration Intermittent
management
0086 - Hybrid battery P2CCD00: Hybrid/EV Battery Pack "H" Deterioration static
management
New customer code
Object of complaint Complaint type Position
power, vehicle electrical system, data transfer -> power supply ->
high-voltage battery
engine -> engine operation -> electro-drive mode
functionality -> cannot be switched
on/activated
entire vehicle -> driving performance, consumption -> range
dimensional accuracy -> too low
Vehicle data
Q5 PHEV
Sales types
Type
MY
Brand
Designation | Engine code
Gearbox code
Final drive code
FY*
2020
A
*
*
*
FY*
2021
*
*
*
FY*
2022
*
*
*
FY*
2023
FY*
2024
A
A
A
A
PR numbers
PR numbers
?:with OK3
Document name
master.xml
Documents
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Reporting obligation pre repair
93 Reporting obligation pre repair: Q5 PHEV high-voltage battery performance
deterioration / POBBDOO in 008C.
Condition
REVISION HISTORY
Revision |Date Purpose
2 - Revised header (Added Model Years)
Revised Condition (Updated workshop findings)
41 02/20/2025 | Initial publication
Customer states:
+ The yellow engine warning lamp appears in the instrument cluster.
and/or
* The remaining electric range displayed is too low.
Workshop findings:
The customer statement can be reproduced.
Transaction No.: 2076982/2
Release date: Mar 18, 2025
+ DTC POBBDOO: Hybrid Battery Pack Voltage Variation Exceeded Limit. AND at least one for the following DTC
entries are logged in the hybrid battery management (diagnostic address 008C) intermittent (passive) or static
(active):
* POA7FO00: Hybrid/high-voltage battery group 1 deterioration (Performance).
* POEDDOO: Hybrid/high-voltage battery group 2 deterioration (Performance).
* POEDE00: Hybrid/high-voltage battery group 3 deterioration (Performance).
* POEDFO00: Hybrid/high-voltage battery group 4 deterioration (Performance).
* POEE000: Hybrid/high-voltage battery group 5 deterioration (Performance).
+ POEE100: Hybrid/high-voltage battery group 6 deterioration (Performance).
* — P2CCC00: Hybrid/high-voltage battery group 7 deterioration (Performance).
* — P2CCDO00: Hybrid/high-voltage battery group 8 deterioration (Performance).
Technical Background
In an effort to gain information on the DTC codes for the vehicles listed above, we are asking that you contact the
Audi Technical Assistance Center (TAC) before replacing any parts. This will assist us in diagnosing any potential
issues with the condition noted above.
Production Solution
No changes to production have been made, as no issue has been identified.
Service
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TSB/Document ID: TSB_2076982_2
Replacement Service Bulletin Number:
MFR Communication Date: 2025-03-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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