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NHTSA ID Number: 11016533

Manufacturer Communication Number: TSB_2075721_2

TSB/Document Date: 2025-04-04


Summary

This TSB provides information the drive system cannot be activated / event memory entry P0BBD00 (static) in diagnostic address 008C.


A Connection offline

Technical Service Bulletin

Topic 93 Q4 e-tron - drive system cannot be activated / event memory entry POBBDOO (static) in

P diagnostic address 008C

United States 444 VolkswageneBay logo of America, Inc. (6444)

No.

[Status | Released for publishing

Release date | Mar 26, 2025

Diagnostic trouble codes

. . . . Fault Storage
Diagnostic address Diagnostic trouble code
008C - HybrideBay logo battery POBBDOO: HybrideBay logo Battery PackeBay logo Voltage Variation .
Pat static

management Exceeded Limit

New customer code

Object of complaint Complaint type [Position
vehicle service -> vehicle diagnosis -> Guided Fault Finding contro! modules, services -> with fault

(GFF) stored in the DTC memory

information, navigation, communication, entertainment -> driver functionality -> activates

information system (DIS, MFI, MMI) -> text display y

. - , A functionality -> does not switch

engine -> engine operation -> electro-drive mode [unctonalty > doesnot wien |
New workshop code

Object of complaint Complaint type [Position]
power, vehicle electrical system, data transfer -> power supply -> |control modules, services -> with fault
high-voltage batteryeBay logo management control module stored in the DTC memory

Vehicle data

Q4 e-tron

Sales types

aorsfa |

aoa |

Control units

Diagnostic address Software part Software Hardware part Hardware
9 number version number version
menegernent Fd "122 FU
management
O08C - HybrideBay logo battery
1141
management
Documents
anleitung_zellkapazitaeten_anlernen_im_service_vst.pdf
anleitung_zellkapazitaeten_anlernen_im_service_vst.pptx

Process 1: Adapt cell capacities of high-voltage batteryeBay logo:
Adapt cell capacities of high-voltage batteryeBay logo as specified in the attachment
“Anleitung_Zellkapazitaten_anlernen_im_Service_VST”.
Process 2: Check event memory entries in hybrideBay logo battery management control unit (diagnostic address
008C) and adaptation status of cell capacities of high-voltage batteryeBay logo:
If event memory entry POBBDO0 is no longer displayed after Process 1, and if the adaption status of the high-
voltage battery cell capacities is OK according to Guided fault finding (test plan 008C — Check adaption status of cell
capacities), the measure ends here, the vehicle can be returned to the customer.
If the event memory entry POBBD00 still appears, please create a Web ticket with the Technical
Assistance Center (TAC). Please write the number of this TSB: 2075721 in the field for additional
information on workshop findings. This allows the internal department to identify the connection to this
TSB quickly.
- TAC will contact you as soon as possible and provide further information.
Warranty
Claim Type: + Ifthe vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Damage Code: 0039
Labor Operations: GFF/ Guided Function (Main Task) 0150 0010 See SRT with
associated operations
GFF/ Guided Function (Associated Task) 0150 0060 Time stated on the
diagnostic protocol
Open and close service disconnection (Associated | 9310 0999 10 TU
Task)
Road test prior to the service procedure 0121 0002 10 TU
Claim Comment: As per TSB 2075721/2
All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.
Additional Information
All part and service references provided in this TSB (2075721) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2025 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.

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TSB/Document ID: TSB_2075721_2

Replacement Service Bulletin Number:

MFR Communication Date: 2025-03-26

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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