NHTSA ID Number: 11015728
Manufacturer Communication Number: TSB-2073560_4
TSB/Document Date: 2025-03-19
Summary
This TSB provides information when the HV battery
does not charge, drive system is unavailable; 00C6; DTC P1A0800, P1A0F00, P0A9500, PA1600.
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Technical Service Bulletin
Topic 93 Q4 e-tron: vehicle/HV battery
does not charge, drive system unavailable 0O0C6; DTC P1A0800,
PI P1A0F00, P1A1600
United States 444 Volkswagen
of America, Inc. (6444)
jo.
[Status | Released for publishing
Release date |Feb 5, 2025
Diagnostic trouble codes
Diagnostic address Diagnostic trouble code Fault symptom |Storage state
Q0C6 - High-voltage battery
charger |P1A0F0O: Charging unit 2 Fuse faulty | Intermittent
Q0C6 - High-voltage battery
charger |P1A0F00: Charging unit 2 Fuse faulty | static |
Q0C6 - High-voltage battery
charger |P1A1600: Charging unit 3 Fuse faulty | Intermittent
00C6 - High-voltage battery
charger |P1A0800: Charging unit 1 Fuse faulty | static
00C6 - High-voltage battery
charger |P1A1600: Charging unit 3 Fuse faulty | static
00C6 - High-voltage battery
charger |P1A0800: Charging unit 1 Fuse faulty | Intermittent
New customer code
Object of complaint Complaint type [Position]
. . . . . . oe control modules, services -> with
vehicle service -> vehicle diagnosis -> Guided Fault Finding (GFF) fault stored in the DTC memory | |
engine -> engine operation -> electro-drive mode functionality -> no function [|
engine -> engine operation -> switch on electro-drive motor functionality -> no function [|
power, vehicle electrical system, data transfer -> battery management functionality -> no function
-> charging high-voltage battery![]()
power, vehicle electrical system, data transfer -> battery management
-> charging high-voltage battery
-> high-voltage battery
charging at functionality -> faulty
home charging station
power, vehicle electrical system, data transfer -> battery management | functionality -> operation
-> charging high-voltage battery
sequence incorrect
power, vehicle electrical system, data transfer -> battery management | functionality -> cannot be
-> charging high-voltage battery
switched on/activated
Vehicle data
Q4 e-tron
Sales types
aoa |
aoa |
PR numbers
?:with KB
Documents
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Technical Service Bulletin Transaction No.: 2073560/4
93 Q4 e-tron: vehicle/HV battery
does not charge, drive system unavailable 00C6; DTC .
P1A0800, P1AOFOO, P1A1600 Release date: Feb §, 202
Condition
REVISION HISTORY
revision [pate [purpose
oe Revised title (Updated DTC in title for visibility)
02/05/2025 | Revised Technical background (Add additional SW information)
2 12/16/2024 | Revised Technical background (Add description of cause)
Revised Service (Updated service steps.)
Revised Condition (Updated Customer concern and workshop findings)
Customer states:
+ The vehicle/high-voltage battery
cannot be charged via AC.
+ The drive system cannot be activated.
+ The vehicle cannot be unlocked with the key fob.
+ The high voltage charging flap cannot be opened.
+ The charging connector cannot be unplugged.
Workshop findings:
+ The customer statement can be reproduced.
+ The 12v battery is discharged.
In the control unit for high-voltage battery
charging unit (diagnostic address 00C6), either one of the following DTC
entries (intermittent/static) is stored for the AC fuse:
+ P1A0800: Charging unit 1 fuse blown Symptom: 397395.
+ P1A0F00: Charging unit 2 fuse blown Symptom: 397396.
+ P1A1600: Charging unit 3 fuse blown Symptom: 397397.
Technical Background
Hardware issue in control unit for the high voltage battery
charging unit (diagnostic address 00C6).
Only the control unit for the high voltage battery
charging unit (diagnostic address 00C6) with software
part number: 1EA.915.692.M and software: 2007/2207 is affected by this complaint.
Production Solution
Not applicable.
Service
1. AC fuse: Perform charge test, delete event memory entry, and reassess complaint, and if necessary
replace charging unit for high-voltage battery
- J1050 -.
AC fuse:
Carry out an AC charge test, delete the DTC entry/entries and reevaluate the complaint:
+ If the charge test is successful and the DTC entry/entries can be deleted:
a. The measures are completed, and the vehicle can be returned to the customer.
+ Ifthe charge test is not successful and/or the event memory entry/entries cannot be deleted, then the high-
voltage battery charging unit - J1050 - must be replaced as per the ELSA Workshop Manual.
Warranty
Claim Type: + Ifthe vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Damage Code: 0040
Labor Operations: Replace high-voltage battery
charging unit — 9352 5550 See SRT with
J1050 (if necessary) associated operations
GFF 0150 0010 See SRT with
associated operations
GFF 0150 0060 Time stated on the
diagnostic protocol
Charge Battery 2706 8950 See SRT with
associated operations
Claim Comment: As per TSB 2073560/4
All warranty claims submitted for payment must be in accordance with the Audi
Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi
Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number Part Description
See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual | See ETKA/ELSA
See ETKA High-voltage battery
charging unit — J1050 (if required)
Additional Information
All parts and service references provided in this TSB (2073560) are subject to change and/or removal.
©2025 Audi
of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites without the prior expressed written permission of the publisher.
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TSB/Document ID: TSB-2073560_4
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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