NHTSA ID Number: 11015719
Manufacturer Communication Number: CSC-2309
TSB/Document Date: 2025-03-19
Summary
This is a re-launch of a previously issued Customer Satisfaction Campaign (CSC-2309). Campaign completion is currently over 73%, but we are re-sending notices to dealers and affected owners in an attempt to reach a higher completion rate.
CUSTOMER SATISFACTION CAMPAIGN
MODEL ALL 5th WHEEL
CSC NUMBER: ATTIC VENT REPLACEMENT MODELS G and Z - CSC-2309 Rev-C
PRODUCT: ALL BRINKLEY 5TH WHEELS
DATE: January 4, 2024
LABOR RATE: .3 hours per vent
Applies to:
This document applies only to Brinkley Model Z and Model G 5th Wheels with the following VIN’s:
Model Z
Model G
00004 - 00006
000006 - 000015
00008, 00009
000017 - 000025
000012- 000015
000027 - 000029
000017 - 000040
000031 - 000069
000042 - 000049
000071 - 000076
000051 - 000115
000078 - 000162
000117 - 000121
000164 - 000171
000123 - 000140
000173 - 000208
000142 - 000210
000210 - 000228
000212
000230 - 000242
000214 - 000232
000244 - 000254
000234 - 000247
000256 - 000265
000249 - 000254
000267 - 000394
000257 - 000277
000396 - 000407
000279 - 000297
000299 - 000439
000441 - 000530
000532 - 000595
000597 - 000663
000665 - 000978
000980 - 001110
001112 - 001826
001828 - 001854
001856,001857, 001859, 001860, 001862, 001864, 001871,
001872
001874 - 001879
001881 - 001888
001892 - 001895
001899, 001903, 001904, 001906, 001907
DANGER
Because of the height of the roof and the nature of the repair, use of a ladder is required. Follow all ladder
safety instructions posted on the ladder. It is required that professional technicians perform the repair. Use all
appropriate fall protection. Failure to do so could result in injury or death.
Condition:
Brinkley RV towable units are equipped with “attic vents” to allow air to flow from the roof cavity of the
unit, reducing the amount of heat and moisture trapped in the roof area. The existing vents are made from
polycarbonate and can crack over time, allowing potential water intrusion. Attic vents should be replaced with
polypropylene vents to minimize possiblility of water intrusion and to continue the venting action as designed.
Correction:
Brinkley RV has established a procedure to replace the original polycarbonate attic vents with the
polypropylene version. As a proactive measure, and to protect our customer’s investment, Brinkley RV will, at
no charge to the customer, pay to replace a customers attic vents.
In addition to standard shop tools, the following specialized tools are required:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Alpha Adhesion Promotor (Part #107876)*
Butyl tape (part # 100620)
Attic Vent Cap (part # 107402) (Qty 2)**
Caulk Gun
5121 Self-leveling sealant (Part # 100090-5121)
Razor knife
Prying tool
Screw gun with #2 square bit
Oscillating Multi-Tool with chisel attachment
Ladder - at least 12’ (not shown)
50/50 mixture of isopropyl alcohol and water (not shown)
Clean, lint free shop rags (not shown)
*Must be ordered from Brinkley - cannot be shipped “overnight”
**Most Brinkley units have 2 attic vents - confirm quantity prior
to ordering.
2
3
1
5
4
9
6
7
8
Customer Satisfaction Campaign CSC-2309 Rev-C
Product: All Fifth Wheel Products
Page 1
[email protected].
NO ADVANCED CONTACT OR PRIOR AUTHORIZATION REQUIRED
CLAIM REIMBURSEMENT PROCESSING:
All reimbursement requests with completed work orders, including any freight expenses, should be submitted via
a claim in the Brinkley RV Dealer Portal. If you do not have access to our Portal, a claim can be emailed to [email protected].
REQUIRED INFORMATION FOR IMMEDIATE REIMBURSEMENT PROCESSING INCLUDES:
1.
2.
3.
4.
5.
6.
7.
The full 17 digit VIN;
The Retail Name if retail sold;
Dealer Name;
Dealer Address;
Dealer Phone Number;
Dealer Hourly Labor Rate; and
Work Order detailing the work performed and labor time.
Reimbursement checks for claims submitted with all requested information are issued weekly.
SAFETY:
This document provides general instructions. Many variables can change the circumstances of any procedure,
i.e., the degree of difficulty involved in the service operation and the ability level of the individual performing the
operation. This document cannot begin to plot out procedures for every possibility, but will provide the general
instructions for effectively installing, removing or servicing the system. In the event the skill level required is
too advanced or the procedure too difficult, a certified technician should be consulted before performing the
necessary operation. Failure to correctly install, remove or service the system may result in voiding the warranty,
inflicting injury or even causing death.
WARNING
The “WARNING” symbol above is a sign that a procedure has a safety risk involved and may cause death, serious
personal injury, severe product and/or property damage if not performed safely and within the parameters set
forth in this document.
CAUTION
The “CAUTION” symbol above is a sign that a procedure has a safety risk involved and may cause personal injury,
product and/or property damage if not performed safely and within the parameters set forth in this document.
Customer Satisfaction Campaign CSC-2309 Rev-C
Product: All Fifth Wheel Products
Page 2
[email protected].
CAUTION
Always wear Personal Protection Equipment (PPE), such as eye protection, ear protection, gloves and possibly
a full face shield depending on the nature of the task to be performed.
+ NOTICE
Use caution not to damage the roof cover material and structure when cutting, scraping and prying.
1. READ AND UNDERSTAND ALL
INSTRUCTIONS PRIOR TO BEGINNING
WORK.
2. Locate the attic vents on the roof of the unit.
The number of roof vents varies by model and
floor plan.
Figure 2b
4. Use a screw gun and #2 square drive bit to
remove the screws holding the attic vent to
the roof (Figure 3).
Figure 1
3. Use the oscillating multi-tool to remove the
sealant around the attic vent. Cut and peel old
sealant to completely reveal the attic vent base
(Figure 2a and Figure 2b).
Figure 3
Figure 2a
Customer Satisfaction Campaign CSC-2309 Rev-C
Product: All Fifth Wheel Products
Page 3
[email protected].
5. Use a prying tool to gently pry the attic vent
base loose from the roof. Remove the attic
vent and discard (Figure 4).
7. Using clean, lint free shop rag and a 50/50
mixture of Isopropyl alcohol and water,
thoroughly clean the mating surfaces on
the roof where the new attic vent will be
installed.
Figure 4
6. Remove all adhesive and sealant from the
roof surface where the attic vent is to be
installed (Figure 5a and 5b).
Figure 5b
8. Use a clean shop rag and the Isopropyl
alcohol and water mixture to clean the top
and bottom of the attic vent base (Figure 6).
9. Unscrew the top cap portion of the attic vent
from the base.
Figure 5a
Figure 6
Customer Satisfaction Campaign CSC-2309 Rev-C
Product: All Fifth Wheel Products
Page 4
[email protected].
13. Place the new attic vent into position on
the roof. Be certain the “FRONT” portion
of the new attic vent is facing the front of
the RV. (Figure 8).
FRONT
10. Apply Apha Adhesion Promotor (part# 107876)
to the bottom of the new attic vent. Install butyl
tape (part# 100620) around the perimeter of
the attic vent base (Figure 7).
Figure 7
11. Use a clean shop rag and the Isopropyl alcohol
and water mixture to clean the roof membrane
where the new attic vent will be installed. Allow
to dry.
12. Apply Apha Adhesion Promotor to the roof
membrane where the new attic vent is to be
installed.
Figure 8
14. Screw the new attic vent to the roof using
the original fasteners (Figure 9). Use a low
torque setting on the screw gun to avoid
damaging the roof and attic vent. DO NOT
overtorque the screws.
Figure 9
Customer Satisfaction Campaign CSC-2309 Rev-C
Product: All Fifth Wheel Products
Page 5
[email protected].
15. Seal the perimeter of the attic vent base
using 5121 Self-Leveling sealant (Figure
10).
Figure 11b
Figure 10
17. Screw cap (top) back onto attic vent base
(Figure 13).
16. Seal the entire vent base to the roof with
5121 Self-Leveling sealant (Figure 11a and
11b).
Figure 12
Figure 11a
Customer Satisfaction Campaign CSC-2309 Rev-C
Product: All Fifth Wheel Products
Page 6
[email protected].
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TSB/Document ID: CSC-2309
Replacement Service Bulletin Number:
MFR Communication Date: 2025-03-19
MFR Internal Campaign ID/Software Version: CSC-2309 Work Instruction Rev C
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System: Heating & Cooling
MFR Component Subsystem: Vents and Components
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