L-SB-0017-19

Rev1

April 4, 2019

Paint Stains Under Rapgard
Service
Category

Vehicle Exterior
Market USA and

Section

Mexico

Paint/Coatings

Applicability
YEAR(S)

MODEL(S)

2010 - 2026

CT200H, ES300H, ES350,
GS F, GS200T, GS300,
GS350, GS450H, GS460,
GX460, GX550, HS250H, IS
F, IS200T, IS250, IS250C,
IS300, IS350, IS350C,
IS500, LC500, LC500H,
LFA, LS460, LS500,
LS500H, LS600H, LX570,
LX600, LX700H, NX200T,
NX300, NX300H, RC F,
RC200T, RC300, RC350,
RX350, RX450H, RZ300E,
RZ450E, SC430, UX200,
UX250H, UX300H

ADDITIONAL INFORMATION

REVISION NOTICE
February 07, 2025 Rev1:
 Applicability has been updated to include 2024 – 2025 model year GX 550, 2022 – 2025 IS 500
and LX 600, 2024 – 2025 model year RZ 300e, 2023 – 2025 model year RZ 450e, and
2025 model year LX 700h and UX 300h vehicles.
 Market has been updated to include Mexico.
 The Warranty Information section has been updated.
Any previous printed versions of this bulletin should be discarded.

SUPERSESSION NOTICE
The information contained in this bulletin supersedes Service Bulletin No. L-SB-0014-08.
 Applicability has been updated to include 2018 – 2019 model year Lexus vehicles.
Service Bulletin No. L-SB-0014-08 is obsolete and any printed versions should be discarded.

© 2025 Lexus, a division of Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025

Page 1 of 3

L-SB-0017-19

Rev1

April 4, 2019

Page 2 of 3

Paint Stains Under Rapgard
Introduction

Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of
Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles
in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped
moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair
Procedure in this bulletin to address this condition.

Warranty Information
For USA Market
OP CODE

DESCRIPTION

TIME

T1

T2

T3

BD1903

Remove Paint Stains Under Rapgard™

0.6

67

99

5330

APPLICABLE WARRANTY
 This repair is covered under the Lexus Basic Warranty. This warranty is in effect for 48 months
or 50,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.

For Mexico Market
OP CODE

DESCRIPTION

TIME

T1

T2

T3

BD1903

Remove Paint Stains Under Rapgard™

0.6

67

99

5330

APPLICABLE WARRANTY
 This repair is covered under the Lexus Basic Warranty. This warranty is in effect for 48 months
or 80,000 kilometers, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.

Required Tools & Equipment
TOOLS & MATERIAL

QTY

Infrared Lamp or Heat Gun

1

Aluminum Foil or Damp Cloth

1

Thermometer

1

© 2025 Lexus, a division of Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025

L-SB-0017-19

Rev1

April 4, 2019

Page 3 of 3

Paint Stains Under Rapgard
Repair Procedure

1. Confirm the condition exists.
AFTER Rapgard™ removal, does the
vehicle exhibit paint stains as shown?


YES — Continue to step 2.



NO — This bulletin does NOT apply.
Continue diagnosis using the
applicable Repair Manual.

Figure 1.

2. Using aluminum foil or a damp cloth, cover ANY plastic and/or rubber parts located near
the stain.
3. With an infrared lamp or heat gun, apply heat to the stain for 5 – 10 minutes at 158˚F – 176˚F
(70˚C – 80˚C).
NOTICE
Do NOT allow the surface temperature to become higher than 176˚F (80˚C). Measure the
temperature with a thermometer.

4. Wait AT LEAST 5 minutes AFTER heat application, then examine the area and determine if
the stain has been removed.
Does the vehicle still exhibit paint stains?


YES — Repeat steps 3 – 4.
NOTE
If the stain is still present AFTER repeating steps 3 – 4 a maximum of three times,
continue diagnosis using the applicable Repair Manual.



NO — The repair is complete.

© 2025 Lexus, a division of Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025