TECHNICAL COMMUNICATIONP_250103_RC_EN

07/02/2025

Model: Vespa Elettrica
Subject: Inverter replacement – Technical update
Campaign Code: PP2ZZQ2403

Dear Dealer / Service Centre,
Through the ongoing, stringent quality control activities we perform on the components installed
on our vehicles and our continuous research to develop better new technical solutions, in
keeping with our commitment to ensure the best ownership experience possible for the
customer, with this note we wish to inform you of the need to carry out the intervention relating
to the replacement of the inverter.
Please determine which vehicles in your stock or sold/serviced by you require this update, and:
Update vehicles in stock, which must NOT be registered in any way before the replacement of
the inverter.

To this end, we invite you to offer your full cooperation by carrying out the pre-delivery
intervention (PDI), before the sale only, which will allow Piaggio to better manage the
scheduling and procurement of spare parts in order to complete the replacement as quickly as
possible.
The replacement of the inverter will be followed by a request for the replaced inverter to be
returned to Piaggio, which will follow a regeneration process, thus guaranteeing the supply of
new inverters.
We therefore ask for the utmost promptness in sending the replaced inverter to Piaggio,
respecting the usual procedure for the return of parts via the courier SDA for Italy and
DHL for the rest of the world.

As usual, the list of chassis numbers involved in the campaign is viewable in the section
Campaigns / Campaign Reports of the PWM warranty management software suite.

Page 1 of 7

Please contact the Technical Help Desk of our Technical Support Service for any queries or
assistance.

OPERATING METHOD OF INTERVENTIONS ON THE PWM
•

From the main menu, select the option “campaigns”, then select the option “Enter
campaigns” from the sub-menu.

•

Enter the frame number subject to the recall campaign/technical update in the window
opened.

•

Select “search” to open a window with the available service coupon:
➢ Inverter replacement service coupon: service coupon that foresees the
replacement of the inverter, the automatic order of the necessary components (in the
countries where this option is foreseen) and the reimbursement of the materials and
labour employed.

•

Select the coupon, compile the “Km” field, and then save the procedure.

•

Once the replacement has been completed, it is essential to immediately declare the
service coupon as carried out* in the PWM in order to conclude the intervention and
receive a refund.

•

The coupon that will not be declared "carried out" (by the PWM status management)
within 6 months from the day of entry will be automatically discarded by the system as
NOT CARRIED OUT and will NOT be refunded.

Page 2 of 7

LABOUR AND SPARE PARTS:
Inverter replacement service coupon
Minutes of labour envisaged for procedure: 145’
Spare part:
CAMPAIGN CODE

INVERTER CODE

VEHICLE VERSION

PP2ZZQ2403_75

1A01006756

Vespa Elettrica 45 km/h

PP2ZZQ2403_59

1A0200596

Vespa Elettrica 70 km/h

NOTICE FOR IMPORTERS WITHOUT AUTOMATIC ORDER OF THE SPARE PARTS
The inverter codes above, compared to those in the Piaggio catalogue, have suffix 6 as
they have a dedicated management for this technical update. It is therefore
recommended, when ordering spare parts, to order those with the suffix '6'.

The inverter code ordered with the campaign service coupon will be automatically determined
by the system according to the version of the vehicle.

Failure to comply with all the above information could generate, after a check, the
debiting of the cost of the service coupon entered.

Page 3 of 7

COMPULSORY MODULES
When preparing the inverter for shipment to the company, it will be mandatory to print and
attach in duplicate (one on the inverter and one on the outside of the box) the material return
module and the campaign service coupon, duly completed.

Note: shipment of the inverter to Piaggio will be the responsibility of the dealer and will ensure
the inverter's return cycle to the spare parts warehouse.

IMPORTANT NOTES FOR SHIPPING OF THE REPLACED INVERTER
•

Clean the inverter thoroughly before packing it into the boxes with which the new
inverter was received.

•

Attach the documents, material return module and campaign service coupon to the
inside and outside of the box.

•

Use exactly the packaging in which you received the inverter from Spare Parts,
making sure to protect it properly, paying particular attention to the protection of the
connectors.

•

The replaced inverter that arrives at Piaggio will be upgraded and therefore reused,
which is why it is important to ensure its integrity.

Page 4 of 7

For any other information or general operating details, as well as for the tightening torques of
the individual spare parts, refer to the Workshop Manual.
IMPORTANT: after completing the installation of the inverter, it will be necessary to carry out
all the necessary setups via the P.A.D.S. diagnostic tool as described in the workshop manual.

Best regards,

Piaggio & C. SpA
Aftersales Business Unit
Technical Service & Customer Care

Page 5 of 7

IMPORTANT: for countries that have to deal with
CUSTOMS, it is indispensable to fill in the PRO-FORMA
INVOICE below, completed in all parts (the engine
data/costs are already entered). Use this format instead of
the one downloaded from PWM.

Page 6 of 7

(DATA OF THE SENDER)

Tax id no.

Piaggio & C spa
Data of destination site
(Automatically filled in by system)

City, day / month / year

PROFORMA INVOICE
ROW
1

PARTS DESCRIPTIONS
Complete engine-battery management
system

QUANTITY
1

PRICE

total

963 Euro

Defective material for analysis and tests
VALUE ONLY FOR CUSTOM PURPOSES
FREE OF CHARGE
PACKAGE: 1
NET WEIGHT: kg7
GROSS WEIGHT: kg7.5
WIDTH: cm 48
HEIGHT: cm 17
DEPTH: cm 48

Sign of the shipper

963 Euro