NHTSA ID Number: 11015199
Manufacturer Communication Number: No. 2407.3
TSB/Document Date: 2025-03-06
Summary
Advanced Technical Information - Surround View Camera Intermittent Operation
9
Bulletin #: 2407.3
Advanced Technical Information
Part ID: 9172
Surround View Camera Intermittent Operation
Vehicles Affected
Models
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
911
As of 2020 up to 2024
992
N/A
KA6
Revision History
Revision
Release Date
Changes
0
March 4, 2024
Original document
1
April 1, 2024
Update of Service Information & Warranty
2
August 28, 2024
Update of PartID
3
February 26, 2025
Update of MY
Condition
Customer complains of intermittent operation for one or multiple surround view cameras. Failed surround camera(s)
appear blank with a crossed-out camera icon.
Figure 1
AfterSales
Feb 26, 2025
Page 1 of 7
Bulletin #: 2407.3
Advanced Technical Information
Part ID: 9172
9
Technical Background
Any component failure of the surround view system can lead to a single or a combination of surround camera images
being blank within the PCM display.
Fault codes that may be present include:
- C12**02 - X peripheral camera, video wiring, Signal error
- B127*54 - X camera, calibration
- B127*04 - X camera faulty
- B200FFA - Surround View camera - internal
fault
Service Information
The countermeasure currently consists of a two-part repair that should be performed to the vehicle during separate
visits to the workshop. Repairs made must be accompanied by supporting diagnostic work with objective evidence
of the issue, e.g., pictures or videos. Refer to the steps below for instructions.
Vehicle’s first visit for this concern:
1.
Create a Pre-VAL.
2.
Verify the concern is isolated to the surround view system.
3.
Replace the components listed:
a.
All four surround view cameras
b.
Both side view mirror wiring harnesses
c.
Both door wiring harnesses (containing coax cables)
d.
Front bumper wiring harness
e.
Rear bumper camera cable (image below for reference)
4.
Verify operation of the surround view system after the repair has been
completed.
5.
Create a Post-VAL.
Figure 2
AfterSales
Feb 26, 2025
Page 2 of 7
Bulletin #: 2407.3
Advanced Technical Information
Part ID: 9172
9
Vehicle’s second visit for this concern:
1.
Create a Pre-VAL.
2.
Verify the concern is isolated to the surround view system & ensure the previous repair has been performed
correctly and completely.
3.
Perform the next repair:
a.
Replace zFAS control unit.
b.
Overlay new coax cables from ZFAS control unit to: (Part Numbers are from VW
/Audi)
i.
Front bumper wiring harness
- zFAS connector housing: 6Q0_035_576
- Bumper connector housing: WNK70000004 (Porsche Part Number from Campaign
WNK7)
ii.
Rear bumper cable connection
- zFAS connector housing: 6Q0_035_576_B
- Bumper connector housing: 4L0_035_576_A
iii.
Both door wiring harnesses
- zFAS connector housing (driver side): 6Q0_035_576_D
- zFAS connector housing (passenger side): 4L0_035_576_C
- A-pillar connector housing: 6Q0_035_575_A
Recommended using VAS 6720 & Wire Insertion Tool Set (e.g. Snap-On - WINS1000R).
Figure 3
Snap-On - WINS1000R
IMPORTANT: Ensure no material is removed from any grommet when piercing and do NOT drill any holes. Avoid
damaging wires by pointing insertion tool AWAY from wires while penetrating.
4.
5.
Verify operation of the surround view system after the repair has been completed.
Create a Post-VAL.
AfterSales
Feb 26, 2025
Page 3 of 7
Bulletin #: 2407.3
Advanced Technical Information
Part ID: 9172
Figure 4
Cabin Side - Clutch Master Cylinder Grommet
9
Figure 5
Exterior Side - Clutch Master Cylinder Grommet
Additional Service Information:
•
Pictures above are of driver side camera overlay to zFAS control unit from A-pillar connector. Grommet of
use is for the missing clutch master cylinder.
•
If the vehicle is a manual, refer to the pictures below to be used for driver side camera overlay. Passenger
footwell grommet is to also be used for rear and passenger camera overlays. When overlaying wires, ensure
wires are secured to existing harnesses and area of piercing is properly sealed.
•
Recommended points of piercing are designated by green X’s.
Figure 6
Cabin Side - Passenger Footwell Grommet
Figure 7
Tub Side - Passenger Side
Grommet
AfterSales
Feb 26, 2025
Page 4 of 7
Bulletin #: 2407.3
Advanced Technical Information
Part ID: 9172
Figure 8
Rear Camera Connection Point (Right Rear Taillight)
Figure 9
Front Camera Connection Point
(Front Right Wheel Well)
Figure 10
Door Harness Connection Point (1)
Figure 11
Door Harness Connection Point (2)
AfterSales
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Feb 26, 2025
Page 5 of 7
Bulletin #: 2407.3
Advanced Technical Information
Part ID: 9172
9
Warranty
For documentation and warranty invoicing, enter the working position and PCSS encryption specified below in the
warranty claim:
1st Workshop Visit:
APOS
Labor operation
03350050
On board diagnostics
03350053
On board diagnostics (Pre-VAL)
91691900
Front camera remove and reinstall
91671901
Side camera remove and reinstall (left)
91671902
Side camera remove and reinstall (right)
91435500
Reversing camera control unit replace
97151952
Wire harness front remove and reinstall
66791905
Rear-view mirror housing remove and reinstall
(left)
66791906
Rear-view mirror housing remove and reinstall
(right)
97321903
Door wire harness remove and reinstall (left)
97321904
Door wire harness remove and reinstall (right)
97591999*
Rear camera coaxial cable replacement
03350063
On board diagnostics (Post-VAL)
Option Specific
* 50 TU may be claimed for 97591999.
2nd Workshop Visit:
APOS
Labor operation
03350050
On board diagnostics
03350053
On board diagnostics (Pre-VAL)
85141900
Air inlet housing remove and reinstall
97090912
Main wire harness loosen and fasten (engine
compartment – right)
AfterSales
Option Specific
Feb 26, 2025
Page 6 of 7
Bulletin #: 2407.3
Advanced Technical Information
Part ID: 9172
APOS
Labor operation
97090901
Main wire harness loosen and fasten (luggage
compartment – left)
97090902
Main wire harness loosen and fasten (luggage
compartment – right)
92191900***
Wiper link remove and reinstall
68171900***
Console remove and reinstall (PDK)
PDK
68171905***
Console remove and reinstall (Manual)
Manual
70411952
Front floor covering remove and reinstall
(right)
70291900
Trim panel for seat well remove and reinstall
70851900
Roof trim panel rear remove and reinstall
97091999**
Create and overlay new coaxial cables from
zFAS control unit to surround cameras
97090910***
Main harness loosen and fasten (convertible
top – right)
03350063
On board diagnostics (Post-VAL)
9
Option Specific
Cabriolet
** Only actual time elapsed up to a maximum of 600 TU, verified by a seperate identifiable time punch, may be
claimed for 97091999.
*** Option specific to be claimable.
PCSS encryption:
Location (FES5)
91720
Surround view camera control unit
Damage type (SA4)
1613
No function occasionally
Search Items
992, 911, RTV, surround, camera, reverse
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
F18079
©2025 Porsche Cars North America, Inc.
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TSB/Document ID: No. 2407.3
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-27
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY/WIPER
MFR Component System:
MFR Component Subsystem:
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