NHTSA ID Number: 11015186
Manufacturer Communication Number: WSB0
TSB/Document Date: 2025-03-06
Summary
Technical Information - WSB0–Re-Programming Central Computer (PCM) and Connect Control Unit (Workshop Campaign)
⇒
Scope 4:
Not relevant for the NAR market
Overview of the optimizations of the software update
Overview:
Description
Market relevance /
affected vehicles
Abnormalities in the Performance Bluetooth headset (audio loss and low audio
output) corrected
worldwide
Web apps available in guest user
worldwide
Black screen optimized in instrument cluster / central display after start-up
worldwide
Permanent loading spinner corrected when changing from guest account to
main user account
worldwide
Error in the allocation of the joker key in the center console has been corrected,
so the selection for the joker key in the center console is available both
when pressing both joker key buttons and in the vehicle setting via the
corresponding menu
worldwide, depending on
equipment
AfterSales
Feb 21, 2025
Page 5 of 8
9
Service
WSB0
ENU
Technical Information
2025
Additional instructions if programming is aborted
Information
If individual programming or rework steps could not be carried out correctly, see Workshop Manual for the
basic procedure for control unit programming using the PIWIS Tester ⇒ Workshop Manual '9X00IN Basic
instructions and procedure for control unit programming using the PIWIS Tester - section on “Fault finding”'. :
In the event of a fault, logging must always be created during programming using •Ctrl“ and •L“ using the
PIWIS Tester.
Porsche
AG programmed approx. 100 vehicles before the campaign was published as part of an internal pilot
project; not one single control unit had to be replaced in the vehicles.
As a general rule, if aborted during programming, programming must be continued. The entire sequence can
be started again at any time using the campaign code. The control unit that has already been programmed is
skipped or programming is started via the integration test.
You will also find further information and instructions specifically for the VR19.0.1 update in the table below:
Work procedure:
Control unit:
Situation:
Action:
Cancelling individual control
units:
One or more control units cannot
be programmed or can no longer
be accessed
•
•
•
•
•
Feb 21, 2025
Page 6 of 8
AfterSales
Check whether the control
unit can be accessed using
the PIWIS Tester or if bus idle
does not have to be carried
out
Control unit still not
accessible –> Remove fuse
for control unit –> Ignition on
–> Ignition off –> Re-insert
fuse
Control unit still not
accessible –> Disconnect
battery overnight
Check whether the control
unit is accessible
Carry out programming
individually using integration
test •F3“ in the control unit
overview
Service
Technical Information
Error message DoIP switchover:
2025
There is no DoIP switchover
•
•
•
•
•
•
ENU
WSB0
9
Switch off VCI and try again
(do not operate VCI via WiFi)
Using a different VCI
Using another PIWIS Tester
Checking the PINs on the
OBD socket
Checking fuses of OBD
socket
Checking Ethernet lines
between OBD socket
and gateway (resistance
measurement)
Central computer (PCM)
The central computer freezes
while loading
•
•
Restarting work step 3
Perform the PCM factory
reset using the guided PIWIS
Tester procedure
Central computer (PCM)
The central computer control
unit cannot be accessed
•
Pull out fuse for central
computer control unit –>
Remove fuse for control unit
–> Ignition on –> Ignition off
–> Re-insert fuse
Central computer (PCM)
Programming non-starting
•
Programming is started
via the additional menu
and not in the central
computer (PCM) control unit
under Service / Repairs as
described in the TI
Central computer (PCM)
Programming is not started or
programming is interrupted
•
For other topics that are not
listed in the TI, a PRMS ticket
must be created before
replacing the PCM system
Log in to PPN
Digital Owner's Manual cannot
be installed due to a faulty
Internet connection
•
Always proceed as described
in the work procedure!
After the PCM update,
the diagnostics must be
completely closed before
the Digital Owner's Manual
can be installed using the
PIWIS Tester
Screenhits account logged out
after update
•
Video streaming
AfterSales
•
New login required
Feb 21, 2025
Page 7 of 8
9
Service
WSB0
ENU
Technical Information
2025
Video streaming
User account logged out in
BiliBili video streaming after
update
•
New login required
Apple Music
Apple ID account logged out
after update
•
New login required
Checklist
Checklist:
Work step:
Scope:
The checklist only refers to campaign WSB0. A different checklist or another
campaign must not be used.
1. Battery charger set to charging mode?
All
2. Original remote control in emergency start tray (position noted)?
All
3. Internet connection for PIWIS Tester active?
All
4. Battery charger switched off and on before programming?
All
5 Select the Guest account from the central display (PCM) and activate Privacy
mode?
All
6. Work step 3 performed?
All
7. Not relevant for the NAR market
—
8. Fault memory deleted?
All
9. Integration test performed (at least 3 times in case of a deviation)?
All
10. Result of the integration test fault-free?
All
11. Campaign entered in the Warranty and Maintenance logbook?
All
Completed:
VIN:
Porsche
Center number
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche
service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche
vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche
technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
© 2025 Porsche
Cars North America, Inc.
Feb 21, 2025
Page 8 of 8
AfterSales
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TSB/Document ID: WSB0
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-22
MFR Internal Campaign ID/Software Version: WSB0
Communication Type: Service Campaign
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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