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WRE7 - Re-Programming Porsche Rear Seat Entertainment (Workshop Campaign)

Change
Overview:

Release

Date

Change

0

12/13/2024

•

First publication

1

01/21/2025

•

Update: PiUS part numbers

Model Year:

As of 2017 up to 2020

Model Line:

Panamera (971)

Concerns:

Porsche Rear Seat Entertainment (M-no. 9WY)

Cause:

On the affected vehicles with Porsche Rear Seat Entertainment (M-no. 9WY), there is the possibility that
there will be repeated sleep-wake cycles in a short sequence due to the GSM service.
As a result, the maximum number of write cycles on the internal memory is exceeded and the Porsche Rear
Seat Entertainment system can no longer be started.

Action:

Re-program Porsche Rear Seat Entertainment display unit with an updated data record.
Information
The minimum programming requirement is the PIWIS Tester software release 42.800.072 (or higher)

Affected
Vehicles:

Only vehicles assigned to the campaign (see also PCSS Vehicle Information).

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Installation
Position:

Installation position of display unit

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Required parts
Information
The buffer memory or PRSE is deleted using a USB memory stick. The corresponding Autorunner script must
be downloaded via the PiUS (Porsche integrated Update Service) software tool and uploaded to a blank USB
memory stick with a memory capacity of 32 GB.
Pay particular attention to the following:
•

A blank USB memory stick with a memory capacity of 32 GB must be used for the software.

•

The software available in PiUS must only be used with the corresponding technical information and
instructions.

•

The software listed may only be used for the action described here. Damage to the PCM control unit or
the PRSE cannot be ruled out if the software is used on other vehicles.

* Every Porsche Center responsible for looking after a vehicle affected by the campaign is provided with one
USB memory stick for programming.
Only one USB memory stick must therefore be ordered for every Porsche Center responsible for looking after
a vehicle affected by the campaign. This USB memory stick then remains available as a tool in the relevant
Porsche Center.
Parts Info:

Part No.

Designation
– Location

Quantity

WRE7000001*

USB memory stick (32 GB)

1 piece

* During warranty processing in the warranty claim, the part number WRE70000001 with the designation
“USB memory stick (32 GB)” can be invoiced once per Porsche Center in question as an additional part.
Maximum amount $11.17

Required tools
Tools:

•
•

P90999 - PIWIS Tester 4
Battery charger with a current rating of at least 90 A and a current and voltage-controlled charge map
for lithium starter batteries, e.g. VAS 5908 battery charger 90A

Re-programming Porsche Rear Seat Entertainment
NOTICE
Voltage drop
•

Risk of irreparable damage to control unit

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Risk of damage to control unit

•

Fault entries in the control unit

•

Coding in the control unit is aborted

•

Malfunctions in control unit, even during programming

Þ
⇒

Prior to disconnecting the control unit, switch off ignition and remove ignition key.

Þ
⇒

Ensure that the power supply is not interrupted during programming.

Þ
⇒

Connect a battery charger with a current rating of at least 90 A to the vehicle battery.
NOTICE

“Factory Data Reset”
•

All data on the device is deleted.

•

Pre-installed data/settings are lost.

Þ
⇒

Do not perform “Factory Data Reset”!

Information
The programming is described on one side as an example. The programming process for the other side is
identical.

Information
After updating the software, all connected devices (e.g. Porsche headphones, MP3 player) and the PCM, if
necessary, must be re-connected to the PRSE system in order to check that they are working correctly. This
involves first disconnecting and then re-connecting the Bluetooth connections.
If there are not yet any connected devices in the vehicle, inform the customer that the Bluetooth devices
must be re-connected after carrying out the campaign or provide any help and support the customer needs
for connecting new Bluetooth devices.
Work
Procedure:

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Information
Before programming the PRSE can be started, it must be connected to the vehicle’s WiFi first.
Without an intact WiFi connection, programming cannot be executed.

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1

Connect a battery charger to the jump-start
terminals in the engine compartment and switch it on
⇒ Connect battery charger to jump-start terminals.

2

Connect PRSE to vehicle WiFi.
2.1

Under “Settings”, select the “Wireless &
Networks” function.

2.2

Select ”More”.

2.3

Switch on “Porsche Connect App” and allow
PRSE preconditions via PCM Connect App.

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Connect battery charger to
jump-start terminals

3

Prepare USB memory stick and plug it into the USB interface in the center console.

4

Activate “Red Menu” by simultaneously pressing •Center“ + •Media“.

5

Select “Software download” and confirm.

6

Select “USB” under Source and confirm.

7

Select “Standard” under SDIS and confirm.

8

Scroll down under “Select devices”, select “Start update” and confirm.
Information
After the data has been copied to the USB memory stick, the PCM restarts again. Duration approx.
8 minutes.

9

After restarting the PCM in the “Red menu”, scroll down and check whether the software data has been
copied correctly.

( )

Assessment

Action

Under “TD_SDIS”, it says “[OK]”.

Software data has been copied correctly from the
USB memory stick to the PCM.
Select “Continue” and continue with Step 10.

✗)
(✗

Under “TD_SDIS” it does not say “[OK]”.

Software data was not copied correctly to the
PCM from the USB memory stick.
Repeat Steps 4 to 9 and copy the software data to
the PCM again.

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10 Place the driver’s key with the back facing down
in the front left storage compartment inside the
center console ⇒ Place the driver’s key in the storage
compartment..
11 Perform backup documentation.
Information
For programming to begin, the backup documentation
must be initiated via the PIWIS Tester, but not
performed.

Place the driver’s key in the
storage compartment.

11.1

Switch on the ignition.

11.2

P90999 - PIWIS tester 4 must be connected and switched on.

11.3

Select “PCM control unit” and confirm.

11.4

Cancel VAL and start backup documentation.

11.5

After a short time, the “Cancel backup documentation” function is activated in the PCM. Then
select “Cancel backup documentation”. The PCM then restarts again and PCM returns to the
normal user interface.
PCM is restarted.

11.6

P90999 - PIWIS Tester 4 must now be disconnected from the vehicle.

11.7

Switch off the ignition.

12 Establish bus idle.
Information
The new PRSE software is now installed in the PCM, and the PCM initiates the PRSE software update
after a check.
Programming the PRSE cannot be initiated actively. The PCM system automatically initiated this. One
way to speed up the start of the software update is to establish the bus idle and then wake up the
vehicle again.
13 Switch on ignition and check on the PRSE display unit whether the programming process starts automatically within 5 minutes.

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Assessment

( )

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Action

Programming is performed.

Programming successfully initiated.
Allow programming to run (duration approx.
20 minutes) and continue with Step 14.

✗)
(✗

Programming is not performed.

Programming not successfully initiated.
Repeat Steps 12 to 13.
After the second attempt:
Continue with Step 15

Information
If programming is not successful: Repeat the work procedure once.
If programming is not initiated after repeated attempts, the vehicle can also be handed over to the customer
without running the programming.
The system initiates programming automatically at the appropriate time.
Inform the customer that the programming has not yet been performed and the system will initiate it automatically at the appropriate time.
14 Check PRSE software.
14.1

Under “Settings”, select the “About the tablet” function.

14.2

Check software release according to hardware part number.
Software part
number (software
release) “Old”

Software part
number (software
release) “New”

Hardware part
number

PiUS part number

SW15.181 (0171)

SDI1R_15.182
(0177)

971.919.607.F

9Y2909000K

SW15.148 (0161)

SDIS1R_17.2
(0184)

971.919.607.E

9Y2909000J

SW9.62 (0143)

SDIS1R_SW9.63
(0144)

971.919.607.C

9Y2909000H

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Assessment
( )

✗)
(✗

Action

The new software release matches
the corresponding hardware part
number.

Programming successful.

The new software release does not
match the corresponding hardware
part number.

Programming not successful.

Continue with Step 15

After the second attempt:
Message of not OK check via PRMS ticket
to PAG_Campaign_TI_SY_Support and to
clarify how to proceed.

15 Enter the campaign in the warranty and maintenance logbook.

Warranty processing
Information
The specified labor time was determined specifically for carrying out this campaign and includes all
necessary preliminary and subsequent rework. The labor time may differ from the labor time published in the
Labor Operation List in the PCSS.
Scope 1:

Re-programming Porsche Rear Seat Entertainment
Labor time:
Re-programming Porsche Rear Seat Entertainment

Labor time: 101 TU

Parts required:
WRE7000001*

USB memory stick (32 GB)

1 piece

* During warranty processing in the warranty claim, the part number WRE70000001 with the designation
“USB memory stick (32 GB)” can be invoiced once per Porsche Center in question as an additional part.
Maximum amount $11.17
Þ Damage Number WRE7 066 000 1
⇒

Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.

© 2025 Porsche Cars North America, Inc.

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