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NHTSA ID Number: 11015107

Manufacturer Communication Number: No. 145-24

TSB/Document Date: 2025-03-05


Summary

Technical Information - WRM0–UpdatetoSoftwareNetworkVR28.11(Stop Delivery)


Service

Technical Information

145/24 ENU WRM0

9

WRM0 – Update to Software Network VR28.11 (Stop Delivery)

Information
Prerequisite: Ensure the PIWIS Tester is updated to v42.950.032 (or higher).
1. DO NOT PERFORM A VEHICLE HANDOVER OR PDI ON THE VEHICLE AS A FIRST STEP.
2. WRM0 Stop Delivery – Update to software network VR28.11. This must be performed before conducting
a Vehicle Handover or PDI.
3. Vehicle Handover is now possible
4. WRP6 Stop Delivery - Replacing electric power distributor control unit (J1282)
5. WRP7 Stop Delivery - Replacing adhesive strips for sensor on left and right charge port door
6. WRN2 Stop delivery - Checking parking lock and replace drive unit if necessary
7. WRN1 Stop Delivery - Check rear axle drive and replace if necessary
8. WRP8 Workshop Campaign - Checking sliding roof and replacing control unit for sliding roof, if necessary
Important:

CRITICAL WARNING -This campaign includes steps where control unit(s) in the vehicle will be programmed
with the PIWIS Tester. The vehicle voltage must be maintained between 13.5 volts and 14.5 volts during this
programming. Failure to maintain this voltage could result in damaged control unit(s). Damage caused by
inadequate voltage during programming is not a warrantable defect. The technician must verify the actual
vehicle voltage in the PIWIS Tester before starting the campaign and also document the actual voltage on the
repair order.

Model Year:

2024

Change
Overview:

Version

Date

Change

1

09/12/2024

First publication

2

09/30/2024

Addition of Before and After
VAL

3

12/23/2024

Update of Work Procedure:
Check fuses
Update of Work Procedure:
Programming Code H2KDG
Update of Work Procedure:
Lane Change Assist (M-No.
7Y8)
Update of labor time




AfterSales

Update of FAQs for VR28.11
implementation
Jan 7, 2025
Page 1 of 17

9

Service

Technical Information

ENU 145/24

WRM0

Model Line:

Macan Electric (XAB)

Concerns:

Software update (software version VR28.11)

Cause:

Software optimizations are available for various control units for the new Macan.
An overview of the new features that will be implemented with the software update can be found in the
appendix under ⇒ Technical Information 'Overview of new features of the software update'.

Action:



Update control units in the vehicle network to network release VR28.11.
Execute repair script on the Infotainment main control unit (HCP3) using a USB memory stick
Repeat vehicle commissioning if it already occurred before the update to network release VR28.11.

Affected
vehicles:

Only vehicles assigned to the campaign (see also PCSS Vehicle Information).

Required parts
Information
As part of the update to the VR28.11 software network, a repair script must be run using a USB memory
stick on the Infotainment main control unit (HCP3).
Pay particular attention to the following:

An empty USB memory stick (e.g. Part No. V04014999WW000) with a maximum storage capacity of
32GB must be used for the update

The USB memory stick must be formatted to the file system FAT32

The repair script required for the update must be downloaded via PiUS under Navigation data (Region
can be ignored)and saved on the empty USB memory stick

The repair script to be installed on the USB memory stick in PiUs must have the following meta data:

Part number: V04007009BS

File name: srm_repair_20240719T142743_prod.zip

* Every PorscheeBay logo Center responsible for looking after a vehicle affected by the campaign is provided with one
USB memory stick for programming. Therefore, the USB memory stick must only be ordered once, to remain
at the supervising PorscheeBay logo Center as a tool.

Jan 7, 2025
Page 2 of 17

AfterSales

Service

Technical Information
Parts Info:

145/24 ENU WRM0

Part No.

Designation

Quantity

WRM00000001*

USB memory stick (32 GB max.)

1 piece

9

*When processing the warranty claim, the part number WRM00000001 with the designation ‘USB
memory stick (32 GB)’ can be billed once for every PorscheeBay logo Center concerned as an additional part.
Maximum amount $11.10

Required tools
Tools:


P90999 - PIWIS Tester 4
Battery charger with a current rating of at least 90 A, e.g., VAS 5908 - 90-A battery charger. For
further information about the battery chargers to be used, see the corresponding Workshop Manual. ⇒
Workshop Manual '270689 Charge battery and vehicle electrical system'

Update to software network VR28.11
NOTICE
Sitting inside the vehicle during the update

Abort update by automatically activating the ignition

Þ

Avoid sitting inside the vehicle during the update.

Information
Vehicle update - general information
The entire vehicle network will be checked for a necessary update or calculated to ensure error-free functioning of the vehicle. The following preparations must be made:

Latest release on PIWIS Tester 4 and PiUS available

Vehicle is fully constructed

VCI and PIWIS Tester 4 must be connected to each other via the workshop WiFi (wired VCI is also
acceptable)

The user must be logged in to the PIWIS Tester 4 in the PPN

The vehicle must be supported by an external charger

Seat heating and seat ventilation must not be active

Place only one hand-held transmitter in the emergency start tray (see Workshop Manual)

Must only have one hand-held transmitter in the vehicle while performing WRM0

No key tag/transponder is permitted to be in the vehicle while performing WRM0

AfterSales

Jan 7, 2025
Page 3 of 17

9

Service

Technical Information

ENU 145/24

WRM0

Once the update on the vehicle has started, the PIWIS Tester 4 can be disconnected from the vehicle. The
vehicle carries out the update independently and informs the user of the current status.
Work Procedure:
1

Create Before VAL

2

Prepare the USB memory stick.
Information
Please reformat the USB memory stick, if the software update fails. The corresponding repair script
must be re-loaded.
Do not insert the USB memory stick into the vehicle unless instructed by the PIWIS Tester.
For further information, see: ⇒ Technical Information '270689 Required parts'
The repair script to be installed on the USB memory stick in PiUs must have the following meta data:

Part number: V04007009BS

File name: srm_repair_20240719T142743_prod.zip

Furthermore, the following points must be observed:

3

Jan 7, 2025
Page 4 of 17

The software available in PiUS must only be used with the corresponding technical information and
instructions.

The software listed may only be used for the action described here. When using the software on
other vehicles, damage to various systems cannot be ruled out.

Remove fuse box cover on passenger side footwell A-pillar.

AfterSales

Service

Technical Information
4

6

9

Check fuses on passenger side fuse carriereBay logo ⇒ Check
fuses for correct fit -1 to 7-for correct seat and plug in
completely if necessary.
1
2
3
4
5
6
7

5

145/24 ENU WRM0







Fuse – 30 A – HCP4_1
Fuse – 20 A – HCP4_2
Fuse – 35 A – HCP4_3
Fuse – 35 A – HCP4_4
Fuse – 30 A – HCP4_5
Fuse – 7.5 A – HCP4_6
Fuse – 5 A – HCP4_Secure

Install fuse box cover on passenger side footwell
A-pillar.
Observe preconditions for control unit programming.

⇒ Technical Information '9X10IN Basic instructions

and procedure for control unit programming using the
PIWIS Tester'

Check fuses for correct fit

NOTICE
The specified update process was not followed.

Update cancelled

Destruction of control units

Þ

Observe and follow the process displayed for the update and instructions for the PIWIS Tester

Þ

Do not replace the ignition without instructions by the PIWIS Tester

Þ

Do not repeat the programming unless a failed update is displayed on the PIWIS Tester

Information
An active Internet connection with the PIWIS Tester must be maintained.
The technician must log in to PPN with the PIWIS tester.
The PIWIS Tester must not be charged using the cigarette lighter!
WARNING
During the update, the power windows and rear spoiler are automatically re-initialized with a standardization run. The
anti-pinch protection is deactivated during the standardization run.

Danger of limbs being crushed or severed

Pinching of tools, cables or covers

Damage to actuators

AfterSales

Jan 7, 2025
Page 5 of 17

9

Service

Technical Information

ENU 145/24

WRM0

Þ

Keep distance from components

Þ

Keep space for movement of windows and rear spoiler clear

Þ

Do not start the standardization run on the PIWIS Tester until the space is clear for movement
Information
Once the diagnosis has begun, the VCI is automatically initialized. The control unit data is then loaded automatically.
For additional information on the programming procedure and if the process is interrupted, see ⇒ Technical
Information '9X10IN FAQs on VR28.11 implementation'
6

Updating the software of various control units to software version VR28.11.
6.1

Start new logging via •P2“.

6.2

As soon as the control unit overview is displayed, open the additional menu •F7“.
An overview of all campaigns to be carried out for the respective vehicle is then displayed automatically.

6.3

Select the campaign “WRM0 - Update to software network VR28.11” from the displayed
campaigns for the respective vehicle and start the campaign by pressing •F8“.

6.4

Enter promo code “H2KDG” in the field “Value” and confirm with •Enter“.

6.5

Press “Next”•(F12)“ to start the update to software network VR28.11 and follow the
instructions of the PIWIS Tester.

Information
During the guided update procedure on the VR28.11 software network, a repair script must be run using a
USB memory stick on the Infotainment main control unit (HCP3).
To do this, plug the USB memory stick into the vehicle as instructed by the PIWIS Tester and note the
display on the central display. After successful execution of the repair script (display on the central display
"completed successfully"), remove the USB memory stick from the multimedia interface. Then continue
programming according to the instructions from the PIWIS Tester.
If no reaction is detectable on the central display of the vehicle 5 seconds after inserting the USB memory
stick in the multimedia interface, the USB memory stick must be removed and re-inserted.
After 3 failed attempts, the USB memory stick must be prepared again.

Information
During programming and coding of the Infotainment (HCP3) main control unit, the steering wheel shakes or
jerks. This is normal and ends with the completion of said programming.

Jan 7, 2025
Page 6 of 17

AfterSales

Service

Technical Information

145/24 ENU WRM0

9

NOTICE
The specified update process was not followed.

Update cancelled

Destruction of control units

Þ

Observe and follow the process displayed for the update and instructions for the PIWIS Tester

Þ

Do not replace the ignition without instructions by the PIWIS Tester

Þ

Do not repeat the programming unless a failed update is displayed on the PIWIS Tester

Information
During the update process, all displays in the vehicle (instrument cluster, central display and passenger
display) are occasionally switched off. Programming nevertheless continues. The ignition sequence must
not be changed.
If WiFi coverage is insufficient, the connection between
the PIWIS Tester and VCI can be interrupted (battery
charge indicator inactive on the Tester display at the top
right). The vehicle will nevertheless continue programming
independently. In the meantime, no entry must be made
on the PIWIS Tester, and the programming must not be
restarted. In such a case, the progress of the update can
still be followed inside the vehicle via the central display by
activating the "Messages" tile.
For specific information on control unit programming
during this campaign, see the table below.

Update progress on the central display

Required PIWIS Tester software version:

123

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TSB/Document ID: No. 145-24

Replacement Service Bulletin Number:

MFR Communication Date: 2025-01-07

MFR Internal Campaign ID/Software Version: WRM0

Communication Type: Service Campaign

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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