NHTSA ID Number: 11015047
Manufacturer Communication Number: 22-NA-144
TSB/Document Date: 2025-03-05
Summary
This service bulletin provides a repair procedure to correct customer concerns of Power Windows, Door Locks and Outside Mirrors Inoperative, Unwanted Theft Alarm Activation, Random Messages Displayed on Driver Information Center (DIC).
Bulletin No.: 22-NA-144
Service Bulletin
Date: February, 2025
TECHNICAL
Subject:
Brand:
Service Door Latch, Power Windows, Door Locks and Outside Mirrors
Inoperative, Unwanted Theft Alarm Activation, Random Messages Displayed on
Driver Information Center (DIC), Water Leak
Model:
Model Year:
from
to
2022
2025
2024
2025
Involved Region or Country
VIN Breakpoint:
from
Engine:
to
North America
Some customers may comment on various Inoperative component issues resulting from
pushing any of the buttons on the driver’s or passenger front door switch bank:
• Power windows
Condition
• Door locks
• Outside mirror control
Some customers may also report unwanted activation of the theft alarm system, or
random messages on the DIC such as “service door latch.”
Copyright 2025 General Motors
. All Rights Reserved.
Page 2
February, 2025
Bulletin No.: 22-NA-144
Cause
6103692
Note: The image above depicts a close-up of a failed seal below the driver side (1) and
passenger side (2) windshield area.
This condition may be caused by the driver’s front door X500 in-line electrical connector
and/or the passenger front door X600 in-line electrical connector, that may have corroded
terminals due to a water leak entering inside the upper A-pillar through the panels not
sealed properly.
Correction
Open the X500 and X600 to inspect for corroded terminals. Perform a water leak test on
suspected sheet metal area, reseal, and re-test for leaks.
Repair and/or replace the X500 and/or X600 terminals as required.
Important: Service agents must comply with all International, Federal, State, Provincial, and/or Local laws
applicable to the activities it performs under this bulletin, including but not limited to handling, deploying,
preparing, classifying, packaging, marking, labeling, and shipping dangerous goods. In the event of a
conflict between the procedures set forth in this bulletin and the laws that apply to your dealership, you
must follow those applicable laws.
Service Procedure
1. Open the driver or passenger side door.
Bulletin No.: 22-NA-144
February, 2025
Page 3
5599057
2. Remove the bolt (1) that secures the doors check strap to the A-pillar.
Page 4
February, 2025
Bulletin No.: 22-NA-144
5793985
3. Remove the X500 or X600 connector cover (1).
4. Disconnect the electrical connector.
5. Inspect the door side connector terminals for corrosion.
6104518
6. Utilizing a mirror or equivalent, inspect the A-pillar side connector terminals for corrosion.
Bulletin No.: 22-NA-144
February, 2025
Page 5
6103827
Note: The graphics above are an example of what the corrosion may look like in the X500 connectors, X600 similar.
• If corrosion is found at the door side connector (1) or the instrument side connector (2), continue to step 7.
• If corrosion is not found on the connectors, refer to step 14.
7. Remove the driver or passenger side door. Refer to Front Side Door Replacement.
Note: Clean the terminals if at all possible. Only replace the terminals if corrosion has entered the wire.
8. Clean or repair the terminals that only require attention. Refer to Connector Repairs.
Page 6
February, 2025
Bulletin No.: 22-NA-144
6103429
9. From inside the vehicle, separate the instrument panel side wiring harness (3) from the A-pillar panel (4).
10. Disconnect the instrument panel side electrical connector (2).
11. Disconnect the electrical connector (1).
12. Remove the A-pillar side X500 or X600 electrical connector.
13. Clean or repair the terminals that only require attention. Refer to Connector Repairs.
14. Remove the air inlet grille panel. Refer to Air Inlet Grille Panel Replacement.
Bulletin No.: 22-NA-144
February, 2025
Page 7
6103868
15. Locate the seams where the A-pillar merge to the plenum panel and inner fender as indicated in the graphic
above.
Page 8
February, 2025
Bulletin No.: 22-NA-144
6056039
16. Wipe the surfaces with Kent Acrysol, P20005, or equivalent, to remove any residual sealer or urethane.
6103840
17. Apply a liberal amount of Kent® Quick Seal MSP Seam Sealer, or equivalent, to All the seams.
Bulletin No.: 22-NA-144
February, 2025
Page 9
6104524
18. Apply a liberal amount of sealer to the seams at the A-pillar.
19. Water test area to ensure the leak has been fixed.
Page 10
February, 2025
Bulletin No.: 22-NA-144
6103893
20. Repeat the process for the passenger side panels.
21. Install the air inlet grille panel. Refer to Air Inlet Grille Panel Replacement.
22. Install the driver side door. Refer to Front Side Door Replacement.
Parts Information
Causal Part
Description
Part Number
Material Allowance
Qty
N/A
Kent® Quick Seal MSP
Seam Sealer Kit
P10200
$12.50 USD
$16.46 in Canada
1
N/A
ACDelco Dielectric
Lubricant*
12377900 (U.S.)
10953529 (Canada)
—
1
Warranty Information
Note: Only select the labor operation that coincides with the repair performed.
Bulletin No.: 22-NA-144
February, 2025
Page 11
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
Labor Operation
Description
Labor Time
1481658*
X500 Terminal Testing/Inspection and Dielectric Lubricant
Application and A-pillar Seal
1.5 hr
Add
X600 Terminal Testing/Inspection and Dielectric Lubricant
Application and A-pillar Seal
1.5 hr
Add
Drivers Side Door Removal and Install
1.2 hr
Add
Passenger Side Door Removal and Install
1.2 hr
Add
X500 Terminal Cleaning and Repair**
0.5 hr
Add
X600 Terminal Cleaning and Repair**
0.5 hr
*This is a unique Labor Operation for bulletin use only.
**For additional repairs, use the labor operation associated with this bulletin. All parts and labor associated should be claimed on
the same transaction, using OLH as necessary to cover the labor for repair/replacement of the subsequently damaged part(s).
Version
5
Modified
Released July 19, 2022
Revised August 19, 2022 – Updated the VIN Breakpoint Information.
Revised December 15, 2022 - Add Passenger Door Information and X600 Information to
Cause, Correction, Service Procedure, and Parts Information sections.
Revised March 01, 2024 - Add 2023 and 2024 Model Year, Added Passenger and X600
to Service Procedure section.
Revised February 20, 2025 - Added 2025 Model Year.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job
properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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TSB/Document ID: 22-NA-144
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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