Warranty Field Campaign
Campaign Number: c2577

Revision: E

BES CM2450 EV101B Prox 2 Connectivity Module Update
Campaign

Released Date: 27-Feb-2025
Expiration Date (U.S. and
Canada): 15-Jan-2026
Expiration Date
(International): 15-Jan-2026

Attention
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)
This is to revise and replace Campaign 2577-D, dated 23-Mar-2023. This revision is to:
1. Re-open the Field Action, and
2. extend the expiration date to: 15-Jan-2026.
If additional information is required, please contact your Cummins Warranty Operations Group
Leader.

Description
This Campaign is being issued to address connectivity module (5615689), wiring harness
(5628700) and GPS antenna (5628701) being replaced with a new connectivity module (5661267)
and wiring harness (6380022) on certain BES CM2450 EV101B units. The cellular antenna
(5628702) is common between the new and old connectivity module, and should be inspected for
reuse where appropriate. There is no GPS antenna needed with the new Prox 2 Connectivity
Module, and can be discarded.

Action
In order to qualify for repair under this field action, a drivetrain system:
1. will be covered Regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action.

Note : The SSN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
Remove Prox 1 and Replace with Prox 2:

1) Verify installed connectivity module. Check if unit has a Prox 1 (5615689) or Prox 2
(5661267) connectivity module.
1a) If a Prox 2 module is installed, no campaign is needed, no further action required. File an
Admin ONLY Claim to close the action for the unit.
1b) If a Prox 1 module is installed, continue with campaign as indicated below. Please refer to
Attachment B supporting information.
2) Remove the Prox 1 connectivity module. Please refer to the BES CM2450 EV101B Service
Suite for detailed instructions.
3) Remove bracket (5615691) from the panel.
4) Mount the Prox 2 connectivity module to the bracket according to instructions in
Attachment B.
5) 5. Install the new wiring harness (6380022) and re-connect the cellular antenna (5628702).
6) Record the Prox 2 MAC ID and the bus VIN in the campaign claim.
Verify Connectivity:
1) Ensure SSN/VIN are correct in SCM.
1a) Connect to INSITE and navigate to System ID and Dataplate.
1b) Under Engine Information ensure SSN matches dataplate on HVJB, change value if
necessary.
1c) Under Vehicle/OEM Information ensure VIN matches OEM dataplate above driver seat,
change value if necessary.
2) Turn on the vehicle for 15 minutes in an area of good cell reception.
3) Search by SSN in pdservice.ev.cummins.com.

Note : This is not a live link, you will need to key the URL into your browser.
4) The vehicle should populate and indicate a Last Sync status of ~1 minute ago.
4a) If a vehicle does not populate, ensure the SSN/VIN are correct in the SCM. If they are,
contact connectedsol.support@cummins.com with the Device ID (Number after the (S) on the
box label), SSN, VIN.
4b) If the vehicle does populate and does not indicate a Last Sync status, ensure the cell
antenna is securely installed and the green light on the Connectivity Module is flashing. If so,
contact connectedsol.support@cummins.com with the Device ID (Number after the (S) on the
box label), SSN, VIN.

Material Disposition
Where applicable, items removed should be returned to ReCon for core credit. Unless otherwise
indicated, items with no core liability can be scrapped.

Reimbursements

Parts
The following parts are covered under this field action:

Note : All parts listed are OPTIONAL. Claim only the parts required to complete the
repair. Both individual components and the top level assembly part numbers are listed.
The intent of this Campaign is to update the system to the new Prox 2 Connectivity
Module and related components. Where possible and appropriate for the upfit,
individual components should be inspected and reused.
PART #

QUANTITY

DESCRIPTION

562870200

1

ANT (OPTIONAL)

566126700

1

MDL,ACS (OPTIONAL)

638002200

1

HAR,WRG (OPTIONAL REQUIRED FOR UPDATE)

638214000

1

MDL, ACS (OPTIONAL)

Note : SRTs to gain access that are required to complete the repair, that are sufficiently
explained in the claim narrative, may also be claimed on this action.
Note : All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair
performed. If the Connectivity Module does not need changed, file an Admin ONLY
claim to close the field action.
Labor Using Applicable Access Code and Time
SRT Code

Description

00-90X

Administrative time

19-1G4

Connectivity Module Remove and Install - BES
CM2450 EV101B (OPTIONAL)

99-00A

DRILL HOLES FOR NEW
MODULE (QTY 1) (OPTIONAL)

99-901

FEATURES AND
PARAMETERS TRIM
UPDATES (QTY 1)
(OPTIONAL)

Time (hrs)

Travel
Travel is covered under this field action. Towing is covered under this field action.

Other Claimables
Consumables are covered under this field action.

Note : Additional parts, such as o-rings, gaskets and fasteners, that are required to
complete the repair, but not listed, may be claimed in Other Claimables. Please
consolidate all consumables and claim them as one line item in Other Claimables titled

CAMPAIGN SUPPLIES or other appropriate selections. Please include brief summaries
on the details of items claimed. A lack of documentation in the narrative may result in
a reduction in claim reimbursement or claim denial.

Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web
(rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local
Cummins Distributor.
Claim Codes
Description

Code

Account Code:

65

Pay Code:

North America Distributor = X

Pay Code:

North America Dealer = D

Pay Code:

International Distributor = I

Pay Code:

International Dealer = R

Failure Code:

WDSCMB

Attachments
Click here to see c2577_esn-list.xlsx
(/service/english/attachments/c2577_esn-list.xlsx) Click here to
see c2577_prox2_upfit_instructions_attachment-b.pdf
(/service/english/attachments/c2577_prox2_upfit_instructions_attachment-b.pdf)
Engine Family

Fuel System

Design Application

Market Application

Automotive

Bus

Document History
Date

Details
Document Created; 15-Mar-2022
Updated the Action, update Attachment B; 10-May-2022

Date

Details
Updated the Parts List; 19-May-2022
Update the Description, update the Action, update the Parts List,
update the SRT list; 07-Mar-2023
Update the Description, update the Reimbursements, update the Parts
list; 23-Mar-2023
Reopen the Field Action, extend the expiraiton date; 27-Feb-2025

Last Modified: 27-Feb-2025

Rover Telematics – Saucon Module – Prox2 Production changes
Prox1 5615688 ID21 Manufacturing Assy
5615689
MODULE,WIRELESS
ACCESS ID15-1

Prox2 Components
5661267
MODULE,WIRELESS
ACCESS ID15-1

5615691
BRACKET,MODULE ID10

5628700 HARNESS,WIRING ID15-1

5628701 ANTENNA ID15-1 (gps)
5628702 ANTENNA ID15-1 (cellular)

5661270 HARNESS,WIRING ID15-1

5628702 ANTENNA ID15-1 (cellular)

1

Rover Telematics – Saucon Module – Prox2 UPFIT
Required parts for Prox1 to Prox2 upfit:

5661267
MODULE,WIRELESS
ACCESS

5615691 BRACKET,MODULE
Re-use

5661270 HARNESS,WIRING
5628702 ANTENNA (cellular)
Re-use
2x 16mm long M5 bolt

2

Rover Telematics – Saucon Module – Prox2 UPFIT instructions
1.

Disconnect cellular antenna, but leave installed (will
reconnect and use)

2.

Disconnect & remove jumper harness and GPS antenna.

3.

Remove Prox1 module/bracket from OEM panel; save (4)
OEM screws for re-use.

4.

Remove 4 M4 screws attaching Prox1 to bracket

Prox1

Saucon Prox 1
mounted to bracket

Vertical
Up

OEM Sheet Metal Panel
installed on back wall of cabin

Cummins Confidential

3

Rover Telematics – Saucon Module – Prox2 UPFIT instructions (cont.)
6.

Attach Prox2 module backet using
existing 16mm long M5 bolts

7.

Install Prox2/bracket assembly to OEM panel re-using (2) OEM
screws. Mount the top of the bracket to the bottom OEM panel
holes to shift the bracket down

8.

Re-connect cellular antenna.

9.

Install new jumper harness.

1.8 Nm ± 0.3 Nm

Cummins Confidential

4

Verify Communication
Once the box is replaced:
1.

Ensure SSN/VIN are correct in SCM
•

Connect to INSITE and navigate to System ID and Dataplate

•

Under Engine Information ensure SSN matches dataplate on HVJB, change value if necessary

•

Under Vehicle/OEM Information enusre VIN matches OEM dataplate above driver seat, change value if
necessary

2.

Turn on the vehicle for 15 minutes in an area of good cell reception

3.

Search by ESN in pdservice.ev.cummins.com

4.

The vehicle should populate and indicate a Last Sync status of ~1 minute ago
•

If a vehicle doesn’t populate, ensure the SSN/VIN are correct in the SCM. If they are, contact
connectedsol.support@cummins.com with the Device ID (Number after the (S) on the box label), SSN, VIN.

•

If the vehicle does populate and doesn’t indicate a Last Sync status, ensure the cell antenna is securely
installed and the blue light on the Connectivity Module is flashing. If so, contact
connectedsol.support@cummins.com with the Device ID (Number after the (S) on the box label), SSN, VIN.
5