NHTSA ID Number: 11014923
Manufacturer Communication Number: 25-01-016H TSB
TSB/Document Date: 2025-03-05
Summary
Certain 2024MY Santa Fe Hybrid
(MX5A HEV) vehicles may experience multiple alerts for In-Cabin Camera (ICC) blockage due to driving with hand(s) at the 12 o’clock position. Updating the ICC logic reduces the number of alerts.
GROUP
NUMBER
CAMPAIGN
DATE
Technical Service Bulletin
25-01-016H
MODEL(S)
FEBRUARY 2025
SANTA FE HYBRID![]()
(MX5A HEV)
IN-CABIN CAMERA (ICC) LOGIC UPDATE
(SERVICE CAMPAIGN TCRA)
SUBJECT:
IMPORTANT
Dealers must perform this service campaign on all affected vehicles prior to customer retail delivery
and whenever an affected vehicle is in the shop for any maintenance or repair.
Access the “Vehicle Information” screen via WebDCS to identify open campaigns.
Description: Certain 2024MY Santa Fe Hybrid
(MX5A HEV) vehicles may experience multiple alerts
for In-Cabin Camera (ICC) blockage due to driving with hand(s) at the 12 o’clock position. Updating the
ICC logic reduces the number of alerts.
Applicable Vehicles (Certain):
• 2024MY Santa Fe Hybrid
(MX5A HEV) produced from 03/06/2024–10/09/2024
GDS Information:
System
Event #
Description
In-Cabin Camera
1208
MX5a HEV ICC LOGIC IMPROVEMENT
(ICC)
(*or use a later available event as listed in the GDS ICC Update screen if one is available.)
Warranty Information:
Model
Op. Code
Operation
Op. Time
Causal Part
Nature
Code
Cause
Code
Santa Fe
In-Cabin Camera
Hybrid![]()
40DA31R0
0.3 M/H
96528-R6100
I14
ZZ3
(ICC) Update
(MX5A HEV)
NOTE 1: Submit claim on Claim Entry Screen as “Campaign” type.
NOTE 2: If a part is found in need of replacement while performing this campaign and the affected
part is still under warranty, submit a separate claim using the same repair order. If the affected part is
out of warranty, submit a Prior Approval request for goodwill consideration prior to performing the
work.
NOTE 3: Op times include VIN, Mileage, and photo capture of the “ECU update complete” screen as
outlined in the Digital Documentation Policy.
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT:
IN-CABIN CAMERA (ICC) LOGIC UPDATE (SERVICE CAMPAIGN TCRA)
ROM ID Information:
ROM ID
Model
System
ECU
Part Number
Old
New
Santa Fe
Hybrid![]()
(MX5A HEV)
In-Cabin Camera
(ICC)
96528-R6100
1.17 / 1.22
1.23
Service Procedure:
DIGITAL DOCUMENTATION
This TSB includes Repair validation photos. Refer to the latest Warranty Digital Documentation
Policy for requirements.
NOTICE
You must initially perform the GDS ECU update in Auto Mode.
• If the ECU update starts but then fails in Auto Mode, perform the update in Manual Mode
to recover.
NOTICE
Ensure the vehicle’s battery charge is above 11.0 Volts and the tablet’s battery charge is above
30% before performing a software update to avoid the update from failing.
i
Information
•
Turn OFF all lamps (do NOT leave head lamp switch in auto mode) and all accessories.
•
Perform update with the ignition switch in the ON position.
•
Do NOT disconnect any cables connected to the vehicle or scan tool during update.
•
Do NOT start the engine during update.
•
Do NOT turn OFF the ignition switch during update.
TSB #: 25-01-016H
Page 2 of 5
SUBJECT:
IN-CABIN CAMERA (ICC) LOGIC UPDATE (SERVICE CAMPAIGN TCRA)
ECU Update Procedure
1.
Perform the ECU update in Auto Mode.
Use the ID Check to verify the ROM ID before
updating the software.
i
Information
Refer to TSB # 24-GI-012H, “ECU
Update Procedure for Tablet-Based
GDS-Smart”, for additional information.
2.
Select the ICC system to scan the vehicle’s
current ROM ID.
NOTICE
Check the current ROM ID version and
compare it to the ROM ID Information
table before attempting to perform the
software update.
NOTICE
If the update fails, please remove the
power connector or the battery (–)
connector from the indoor fuse box for at
least 5 seconds and reassemble it to retry
the update.
TSB #: 25-01-016H
Page 3 of 5
SUBJECT:
3.
IN-CABIN CAMERA (ICC) LOGIC UPDATE (SERVICE CAMPAIGN TCRA)
After the ECU update process shows 100%
complete, follow the prompts on the screen to
cycle the ignition OFF for at least 10 seconds
to reset the control unit (certain models may
take up to 30 seconds).
i
Information
Use the Refresh button to reset the
timer.
4.
DIGITAL
DOCUMENTATION
Take a screenshot of the ECU update
complete screen using your tablet and
upload to STUI.
TSB #: 25-01-016H
Page 4 of 5
SUBJECT:
IN-CABIN CAMERA (ICC) LOGIC UPDATE (SERVICE CAMPAIGN TCRA)
5.
Perform an All Systems Fault Code search
and erase DTC history that had incidentally
occurred from the ECU update.
6.
Start the engine OR place in Ready mode to
confirm proper operation of the vehicle.
NOTICE
If the ECU update fails in Auto Mode, perform the update in Manual Mode using the password(s)
below.
Manual Mode Password:
TSB #: 25-01-016H
ECM Menu
Password
MX5A HEV ICC 96528-R6100
1314
Page 5 of 5
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TSB/Document ID: 25-01-016H TSB
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-25
MFR Internal Campaign ID/Software Version: TCRA
Communication Type: Service Campaign
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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