IR

Dealer Principal General Manager Sales Manager Service Manager Parts Manager Marketing Finance
Source: Aftersales
: Replaces: n/a
Date: February 14, 2025 Name:
Title: Supersedes n/a
Bulletin #: A 02 2025 02 Phone #: Group: n/a
Email: L

Aftersales Bulletin

A 02 2025 O02 - 00 5120 06 OO - Service Action - Trunk Lock
Mechanism

PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL
AFFECTED VEHICLES THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR
REPAIRS AND PRIOR TO RETAIL DELIVERY.

Affected Vehicles
This Technical Campaign Service Action affects Rolls-Royce Spectre (RR25) produced from June 19", 2024, up to August
30", 2024.

Situation
A small number of Rolls-Royce Spectre (RR25) vehicles have been identified as having a potential issue concerning
the trunk (tailgate) lock mechanism. Due to a production issue the trunk may fail to close.

The problem can be rectified by replacing the trunk lock mechanism.

Information

A technical campaign has been launched to ensure that all vehicles have the check/repair completed. Dealer
personnel should use Integrated Service Processes Application (ISPA), or Aftersales Workplace (AWP), or S-Gate
“Campaigns for Vehicle” to check whether a vehicle requires this technical campaign or via Aftersales Information
Research (AIR). Please see bulletin “A 10 2016 O83 - Recall / Technical Campaign Check” for details.

Procedure

Replace the Trunk (tailgate) lock mechanism

Refer to ISTA repair instructions:

51 24 100 - removing and installing/replace tailgate lock

Parts Information
NOTE: Trunk lid lock part orders have been placed for auto shipment on behalf of the dealers.

Description Part Number Quantity
Lock, trunk lid 5124 5B539E4 ]

© 2025, Rolls-Royce Motor Cars NA, LLC.
The contents of this document are confidential and should not be shared with third parties for distribution.
Page 2 of 2
A 02 2025 02
Published date February 17, 2024

NOTE. Other small parts such as clips, blind rivets, screws, nuts, and seals, which must be replaced, based on the
ISTA repair instructions, should be selected from the Electronic Parts Catalogue according to the respective
vehicle type and invoiced under the special defect code.

Warranty Information
Claims are subject to current Warranty terms.

Defect Code: OO 51 20 06 OO

Labor Code Description Labor Notes

51 24 100* Removing and installing/replacing 7 FRU Main work
tailgate lock

51 24 600* Removing and installing/replacing 5 FRU Plus Position
tailgate lock

*Only use one of the above codes.

Important! When submitting a warranty claim, if the ‘repair date’ field in CAESAR is not filled in, it will default to
the claim entry date. Therefore, it is important you add/manually enter the correct ‘repair date’ in the “repair date
field” that corresponds to the last time stamp on your repair order for this repair. Submission of incorrect repair

dates will lead to delays with claim processing.

Contact
If you have further questions, please contact your Regional Aftersales Manager (RAM).

© 2025, Rolls-Royce Motor Cars NA, LLC.
The contents of this document are confidential and should not be shared with third parties for distribution.