NHTSA ID Number: 11014798
Manufacturer Communication Number: SS770-WST
TSB/Document Date: 2025-03-04
Summary
Service Solution for 47X/49X Dual Power Steering Gear Orifice Fittings
2/17/25, 4:59 PM SS 770 WST 47X/49X Dual Power Steering Gear Orific... - DTNA Solutions
DTNA Solutions > Service Solutions > ; Western Star![]()
> SS 770 WST 47X/49X Dual Power Steering Gear Orific...
SS 770 WST 47X/49X Dual Power Steering Gear
Orifice Fittings EalS
Applicable Vehicles
Western Star
47X, 48X, 49X vehicles configured with dual power steering gears.
Symptoms
Western Star
47X/48X/49X vehicles with dual power steering gears include orifice fittings within
the power steering hydraulic fluid circuit.
For vehicles fitted with orifice fittings, the following symptoms may be observed:
e Steering effort increase when increasing speed of steering input
e Slower rate of steering wheel return-to-center from near full lock
e Most noticeable at low vehicle speed
For vehicles without orifice fittings installed in the power steering fluid circuit, the following
symptoms may be observed:
e Noticeable steering vibration, hydraulic “shudder”, or auxiliary steering gear noise/vibration
when static steering the vehicle. See attached video file as reference.
The location of the orifice fittings can be identified by the diagrams below. Set Forward Axle
vehicles have the fittings installed below the front engine cross member. Set Back Axle vehicles
have the fittings installed at the auxiliary steering gear.
https://www.dtnasolutions.com/t5/tkb/articleprintpage/tkb-id/westernstar-service/article-id/770 1/4
2/17/25, 4:59 PM SS 770 WST 47X/49X Dual Power Steering Gear Orific... - DTNA Solutions
Set Forward Axle Configuration
https://www.dtnasolutions.com/t5/tkb/articleprintpage/tkb-id/westernstar-service/article-id/770 2/4
2/17/25, 4:59 PM SS 770 WST 47X/49X Dual Power Steering Gear Orific... - DTNA Solutions
Set Back Axle Configuration
https://www.dtnasolutions.com/t5/tkb/articleprintpage/tkb-id/westernstar-service/article-id/770 3/4
2/17/25, 4:59 PM SS 770 WST 47X/49X Dual Power Steering Gear Orific... - DTNA Solutions
Due to variations in steering gear hydraulic assist, tolerance stack-up of steering components
and/or flowrate of power steering fluid between main and auxiliary steering gears, the above-
mentioned symptoms can be displayed on some vehicles.
An incorrect diagnosis of the reported issue can lead to unnecessary replacement of steering
components (steering gears, pumps, coolers) and extended labor hours to resolve the issue.
Solution
As the reported symptoms are dealt with on a vehicle-to-vehicle basis depending on application
and the specific symptom reported, this Service Solution serves as a troubleshooting guide to
resolve the reported issue.
The attached troubleshooting flowchart shows the relevant path to isolate the reported issue and
provides suggested solutions.
Relevant orifice fitting part numbers are:
235-14535-000 CONN-37FLARE,3/4-16,.094"0RFC
23-14535-001 CONN-37FLARE,3/4-16,.047°0RFC
Labels :
(am)
Add tags
Attachments
St
2%
Tm)
Comment
Powered by
Khoros X
https://www.dtnasolutions.com/t5/tkb/articleprintpage/tkb-id/westernstar-service/article-id/770 4/4
Are any of these the reported
symptoms?
* Steering effort increase
when increasing speed of
steering input
* Slower rate of steering
wheel return-to-center from
near full lock
* Most noticeable at low
vehicle speed
No
Bleed
‘ hydraulic
steering No system of air
hydraulic per
circuit been Workshop
Manual
Yes
Remove orifice fittings
from hydraulic circuit and
retighten hoses.
y
Make note of the orifice
size in the fitting and the
part number
Complete the power
steering gear air bleeding
procedure per Workshop
Manual
Test drive the vehicle and
check that the symptoms
are no longer present .
Is the power
steering
performance
acceptable?
No o™
A
steering vibration,
hydraulic “shudder”,
or auxiliary steering
gear noise/vibration
when static steering
the vehicle?
See video file!
Yes
Is there a noticeable
No
Install larger
orifice
fittings into
circuit per
install
diagram
Install smaller orifice
fittings into circuit per
install diagram
Follow troubleshooting procedures to isolate front axle,
Yes steering linkage, steering shaft/column, power steering
gears, pump, fluid reservoir/filter or cooler as the cause
of symptom?
A
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: SS770-WST
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-05
MFR Internal Campaign ID/Software Version:
Communication Type: Other
NHTSA Components: STEERING
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford
, for Lincoln
, and for Mazda
ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.




