NHTSA ID Number: 11014728
Manufacturer Communication Number: LI49.20-N-078838
TSB/Document Date: 2025-03-04
Summary
Complaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction of the AdBlue fill level sensor; the signal is absent. P300494: The quality of the AdBlue is insufficient. Cause A. The software for the AdBlue (SCR) control unit (N118/5) is outdated. B. The concentration of AdBlue is either above or below the Mercedes-Benz
specifications, which can lead to prema- ture freezing. C. Frozen or partially frozen AdBlue can cause the AdBlue level sensor to misread levels. D. The AdBlue level sensor is damaged. Remedy A. Software 1. Verify no newer software in AdBlue® SCR control unit (N118/5). 2. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- If there is no updated software available, proceed to step B. B. Adblue Concentration 1. Verify the AdBlue concentration according to WIS AR49.20-D-9264TS - Check the concentration of AdBlue. --NOTE-- If the AdBlue concentration is below 31.8% or above 33.2%, it must be replaced. Please note that this will be at the customer's expense. 2. If the AdBlue concentration is within the approved specifications, please proceed to step C. C. Frozen Adblue or the SCR Actual Values state 'Frozen Adblue' 1. Check if the AdBlue is frozen. If it is, let the vehicle sit in a warm place overnight and recheck. 2. Have the vehicle running and XENTRY hooked up displaying Adblue level values 3. Drain the Adblue Tank and verify fill level reflects the change in the Adblue level 4. Fill the Adblue Tank SLOWLY and do not overfill, verify fill level reflects the change in the Adblue level --NOTE-- The Fill Level Sensor 1 functions as the "empty sensor." It accurately measures the bottom 60 mm (2.3 in- ches) of the AdBlue tank. Once the tank is filled beyond the 60 mm (2.3 inch) mark, the sensor may not read accura- tely, and you might notice the displayed value fluctuating. This behavior is normal, see attachment 'Fill Level 1'. 5. Reset the Adblue Tank fill level via XENTRY --NOTE-- If the XENTRY still shows that there is frozen Adblue or the concentration is still inaccurate after draining and filling, please refer to the attachments 'Adblue Frozen' and 'Adblue Concentration' and proceed to step C. 6. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- If the steps above do not fix the vehicle, please proceed to step D. D. Damaged Adblue Level Sensor/Concentration Sensor 1. Replace the Adblue Tank 2. With the vehicle running and XENTRY hooked up displaying Adblue level values 3. Fill the Adblue Tank SLOWLY and do not overfill, verify fill level reflects the change in the Adblue level 3. Reset the Adblue Tank fill level via XENTRY 4. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- During LI49.20-N-075995 for Adblue warning reset, please ensure that the outside temperature sensor is reading above 10 degrees Fahrenheit. If it is not, keep the vehicle inside the shop overnight. Complete LI49.20- N-075995 again. Additionally, please note that the vehicle may need to be driven to allow the NOx sensors and SCR system to complete their self-test. Once this is finished, the P13DF00 code should be stored and can then be cleared. --NOTE-- During cold weather, when temperatures are below 32 degrees Fahrenheit, please advise the client to keep the AdBlue tank fill level between 50% and 85%. This will allow for proper fluid expansion and help prevent damage to the level/concentration sensor.
Check engine light or Adblue warning with fault
codes P206B31, P203B31, or P300494 when outside temperatures are below 32 degrees Fahrenheit
Topic number
LI49.20-N-078838
Version
3
Function group
49.20 - Exhaust gas aftertreatment
Date
2/3/25
Validity
Model 907
Reason for change
Remedy update
Complaint
The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes related to the AdBlue tank:
P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent.
P203B31: Malfunction of the AdBlue fill level sensor; the signal is absent.
P300494: The quality of the AdBlue is insufficient.
Cause
A. The software for the AdBlue (SCR) control unit (N118/5) is outdated.
B. The concentration of AdBlue is either above or below the Mercedes-Benz
specifications, which can lead to premature freezing.
C. Frozen or partially frozen AdBlue can cause the AdBlue level sensor to misread levels.
D. The AdBlue level sensor is damaged.
Remedy
A. Software
1. Verify no newer software in AdBlue® SCR control unit (N118/5).
2. Complete LI49.20-N-075995 for Adblue warning reset.
--NOTE-- If there is no updated software available, proceed to step B.
B. Adblue Concentration
1. Verify the AdBlue concentration according to WIS AR49.20-D-9264TS - Check the concentration of AdBlue.
--NOTE-- If the AdBlue concentration is below 31.8% or above 33.2%, it must be replaced. Please note that this will
be at the customer's expense.
2. If the AdBlue concentration is within the approved specifications, please proceed to step C.
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C. Frozen Adblue or the SCR Actual Values state 'Frozen Adblue'
1. Check if the AdBlue is frozen. If it is, let the vehicle sit in a warm place overnight and recheck.
2. Have the vehicle running and XENTRY hooked up displaying Adblue level values
3. Drain the Adblue Tank and verify fill level reflects the change in the Adblue level
4. Fill the Adblue Tank SLOWLY and do not overfill, verify fill level reflects the change in the Adblue level
--NOTE-- The Fill Level Sensor 1 functions as the "empty sensor." It accurately measures the bottom 60 mm (2.3 inches) of the AdBlue tank. Once the tank is filled beyond the 60 mm (2.3 inch) mark, the sensor may not read accurately, and you might notice the displayed value fluctuating. This behavior is normal, see attachment 'Fill Level 1'.
5. Reset the Adblue Tank fill level via XENTRY
--NOTE-- If the XENTRY still shows that there is frozen Adblue or the concentration is still inaccurate after draining
and filling, please refer to the attachments 'Adblue Frozen' and 'Adblue Concentration' and proceed to step C.
6. Complete LI49.20-N-075995 for Adblue warning reset.
--NOTE-- If the steps above do not fix the vehicle, please proceed to step D.
D. Damaged Adblue Level Sensor/Concentration Sensor
1. Replace the Adblue Tank
2. With the vehicle running and XENTRY hooked up displaying Adblue level values
3. Fill the Adblue Tank SLOWLY and do not overfill, verify fill level reflects the change in the Adblue level
3. Reset the Adblue Tank fill level via XENTRY
4. Complete LI49.20-N-075995 for Adblue warning reset.
--NOTE-- During LI49.20-N-075995 for Adblue warning reset, please ensure that the outside temperature sensor
is reading above 10 degrees Fahrenheit. If it is not, keep the vehicle inside the shop overnight. Complete LI49.20N-075995 again. Additionally, please note that the vehicle may need to be driven to allow the NOx sensors and SCR
system to complete their self-test. Once this is finished, the P13DF00 code should be stored and can then be cleared.
--NOTE-- During cold weather, when temperatures are below 32 degrees Fahrenheit, please advise the client to keep
the AdBlue tank fill level between 50% and 85%. This will allow for proper fluid expansion and help prevent damage to
the level/concentration sensor.
Attachments
File
Description
Adblue Frozen.png
Adblue Frozen
Adblue Concentration.png
Adblue Concentration
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Adblue Fill Level.mp4
Adblue Fill Level 1
WIS-References
Document number
Title
Note
AP49.20-D-0101TS
AdBlue(R) tank - Check/correct fluid
level
AR49.20-D-2015TS
Empty/fill AdBlue(R) tank
AR49.20-D-2014TSF
Remove/install AdBlue(R) tank
Disclaimer
NOTE: The information contained in this document is intended for use by trained, professional technicians with the
knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz
vehicles, using Mercedes-Benz![]()
approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and
provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect
is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a
symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes
resulting in the same or similar symptoms or conditions described in this document, and trained professional service
technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained
in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Symptoms
Power generation > Fuel system > Fuel tank > Function > Different level
Power generation > Exhaust system > AdBlue > AdBlue consumption > Too high
Parts
Part number
ES1 ES2 Designation
A9104702401
Quantity Note
NOX REDUCING AGENT
TANK
EPC
1
X
Control unit/fault code
Control unit
Fault text
N118/5 | N141 - Selective catalytic reduction (SCR
GEN4) (UDCM2)
P203B31 - The AdBlue® fill level sensor has a malfunction. The signal is not present.
P206B31 - Concentration sensor 'AdBlue®' has a malfunction. The signal is not present.
N3/40 - Motor electronics 'MRD1' for combustion engine
'OM654' (CDI) (MRD1NFZ)
P300494 - The AdBlue® quality is insufficient.
Operation numbers/damage codes
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Op. no.
Operation text
470643
Check separate parts of AdBlue(R) sys- 0-.7
tem: ... as per fault code
499264
Check AdBlue(R) concentration (After
quick test)
.20
499290
Empty/fill AdBlue(R) tank
.70
499292
Replace AdBlue(R) tank
1.80
540650
On-board power supply voltage Maintain .10
(when checking/testing and troubleshooting)
541011
Perform quick test
.20
540990
Program, code ..... control unit (After
quick test)
.3
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© Copyright Mercedes-Benz
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Time
CCUSHWA
Damage
code
Note
This Operation item is used for completing LI49.20-N-075995.
4707250
If newer software is available
Page 4 / 4
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TSB/Document ID: LI49.20-N-078838
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-04
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL/PROPULSION SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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