Customer Outreach
PO Box 8338
Saint Joseph, MO 64508

[email protected]
altec.com/altec-connect/

Phone 1-877-GO ALTEC

IMPORTANT SAFETY RECALL

This notice applies to your vehicle. Refer to the provided list.
NHTSA Safety, FMVSS Compliance, or Emissions Recall
Dear Altec Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada
Motor Vehicle Safety Act.
Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition
exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with
Altec equipment.
Refer to the attached documentation that follows this letter. If you have additional questions, please contact your
Altec Account Manager. You may also contact the OEM using the contact information provided in the attached
recall notice.
For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the
safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic
Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY:
1-800-424-9153) or go to http://www.safercar.gov.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for
the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment
to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by
first class mail within ten (10) days of the receipt of this notice.
We appreciate your assistance in following this action in the interest of your continued satisfaction with Altec
products.
Thank you for your immediate attention on this important matter.

Component/Supplier Recall

CSR- 3217-A

Windshield Defrosting and Defogging
(International 24518 — NHTSA 24V-906)
Units Affected: Certain 2025 eMVTM series built 5/21/2024 through 10/21/2024 fail to conform to Federal Motor Vehicle Safety Standard No. 103 - Windshield defrosting and defogging system. Verify your
unit is affected by reviewing the attached list or accessing Altec Connect.
Background: Altec is committed to providing our customers reliable products from initial delivery
throughout the useful life of the machine.
International Motors, LLC has decided a defect which relates to motor vehicle safety exists in your vehicle with the
VIN shown in the attached list.

Refer to the included communication from International Motors, LLC for more information.
Customer Action: Follow the guidance in the included communication from International Motors, LLC.
Requirements: Altec is not able to perform this repair.
Completion and Warranty: This repair is not covered under the Altec Warranty Policy.
Altec Contact Info:
Phone: 1-877-GO ALTEC (1-877-462-5832) — Altec Connect Customer Portal: altec.com/altec-connect/

Inspection labor
Repair labor
Account #
Travel
NHTSA code
Prime fail P/N
Kit instructions

Altec Use Only
NA
NA
NA
Not included
90
NA
NA

Released: February 28, 2025

Description
NA

Altec Use Only
Part No.
NA

Qty
NA

Warranty
NA