NHTSA ID Number: 11014469
Manufacturer Communication Number: ITB23-023A
TSB/Document Date: 2025-02-25
Summary
AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid
(HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid
(HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid
(L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow, fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following: The ICC stopped working while driving, The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
Classification:
Reference:
DA23-002A
Date:
ITB23-023A
February 20, 2025
AEB WARNING LIGHT IS ON WITH
WARNING MESSAGES DISPLAYED ON COMBINATION METER
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES:
2015-2024 Q50 (V37)
2015-2018 Q50 Hybrid
(HV37)
2017-2022 Q60 (CV37)
2015-2019 Q70 (Y51)
2015-2018 Q70 Hybrid
(HY51)
2019-2024 QX50 (J55)
2022-2024 QX55 (FJ55)
2015-2021 QX60 (L50)
2022-2024 QX60 (L51)
2015-2019 QX60 Hybrid
(L50H)
2015-2024 QX80 (Z62)
SERVICE INFORMATION
The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow,
fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be
performed. When the AEB system performs an intentional shutdown, the customer may
state the following:
The ICC stopped working while driving,
The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1),
The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids
Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed
while driving (Figure 2).
AND
DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored.
Unavailable
Front Radar Obstruction
Forward Driving Aids
Temporarily Disabled
Front Sensor Blocked
See Owner’s Manual
Figure 2
Figure 1
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Infiniti
retailer to determine if this applies to your vehicle.
1/3
Flow Chart
YES
Is DTC C1A16, C1A16-97, C2582, or
C2582-97 the ONLY DTC stored?
NO
Are there any obstructions in front of the ICC
distance sensor on the bumper fascia, or on the
sensor itself? (Bugs, dirt, mud, slush, ice, etc.)
YES
NO
Remove
obstructions
YES
Does the incident ONLY occur
during bad weather or when the
distance sensor is obstructed?
(Rain, sleet, snow, slush, etc.)
NO
NO
Does the incident occur repeatedly
(multiple times during multiple
trips)?
YES
This bulletin does not apply.
Do not immediately replace the
distance sensor. Refer to the ESM
for further diagnostic information.
This behavior is normal, and no
repairs should be performed.
2/3
ITB23-023A
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
July 31, 2023
ITB23-023
February 20, 2025
ITB23-023A
DESCRIPTION
Original bulletin published
APPLIED VEHICLES revised
3/3
ITB23-023A
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TSB/Document ID: ITB23-023A
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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