NHTSA ID Number: 11014447
Manufacturer Communication Number: PIP6008D
TSB/Document Date: 2025-02-25
Summary
This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
Bulletin No.: PIP6008D
Published date: 02/17/2025
Preliminary Information
PIP6008D 10L80 DTC P2714
Product Investigation Review Required
Models
Brand:
Model:
Model Years:
Cadillac
CT5
2021
Cadillac
Escalade
2021
Cadillac
Escalade ESV 2021
Chevrolet
Silverado
2021
Chevrolet
Suburban
2021
Chevrolet
Tahoe
2021
GMC![]()
Sierra
2021
GMC![]()
Yukon
2021
GMC![]()
Yukon XL
2021
-
2025
2025
2025
2025
2025
2025
2025
2025
2025
VIN:
Engine:
Transmissions:
from to
ALL ALL All
MHS
ALL ALL ALL
MHS MHO MQC
ALL ALL ALL
MHS MHO MQC
ALL ALL ALL
MHO MHU MHS MHT MQB MQC
ALL ALL ALL
MHS MHU MQC
ALL ALL ALL
MHS MHU MQC
ALL ALL ALL
MI2 MHS MHT MQB MQC
ALL ALL ALL
MHS MQC
ALL ALL ALL
MHS MQC
Involved
Region or North America
Country
Condition DTC P2714, with or without reverse engagement.
Cause
The (500) Input Internal Gear may have separated from the (501) Direct Overdrive Sun Gear Shaft due to the (502)
Input Internal Gear Retainer Ring being dis-lodged on transmission assemblies built at the Romulus Assembly Plant
between Julian dates 24158 thru 24249. See SI Doc ID# 4356498.
Correction:
Perform an internal trans inspection to determine if the R2S3 retaining ring is dislodged (Item #502) to replace the retainer if
found dis-lodged.
Item # 502 using SI# 4356498.
** Applies to replacement transmission assemblies if within the Julian Dates listed.**
** Note** Refer to the latest version of TSB 25-NA-014 or RPOs MI2, MQB, & MHT for vehicle typically above 2750 miles.
Broadcast Code
Source DUNS Number
Transmission Unique Number (TUN)
2D Machine Readable Matrix
VPPS Code
Part Sequence Number
Site ID
Broadcast Code
Julian Date
Year of Build
Shift ID
Line Plant ID
GM Part Number
Sample above, S3240462BKJX0090 is:
Plant built location,"S" Silao.
Julian Date, "24046", 46th day of Calendar year 2024.
* Suspect transmission assemblies serial number will start with "R" as a Romulus build. *
Version History
Version
5
Modified
09/18/2024
10/23/2024
01/08/2025
01/24/2025
02/17/2025
-
Created on.
Added model years and for replacement trans assemblies.
Updated Correction.
Updated to clarify Julian dates for 2024 Calander year build.
Updated Correction.
GM Global Brands
© 2025 General Motors
. All Rights Reserved.
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TSB/Document ID: PIP6008D
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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