GROUP

NUMBER

CAMPAIGN

Technical Service Bulletin
SUBJECT:

25-01-013H

DATE

MODEL(S)

FEBRUARY 2025

KONA EV (SX2 EV)

SOFTWARE UPDATE FOR MULTIMEDIA KEYBOARD (MKBD)
LOGIC IMPROVEMENT (SERVICE CAMPAIGN TCLA)

This TSB supersedes 24-01-094H to add a note to the GDS Information section on page 2 that
an Over-the-Air (OTA) update option is available.

 IMPORTANT
Dealers must perform this service campaign on all affected vehicles prior to customer retail delivery
and whenever an affected vehicle is in the shop for any maintenance or repair.
Access the “Vehicle Information” screen via WebDCS to identify open campaigns.
Description: Certain Kona Electric (SX2 EV) vehicles may exhibit a dead battery concern linked to the
Multimedia Keyboard (MKBD) logic. The MKBD may not enter sleep mode when the vehicle is turned
OFF, causing the battery to be drained. Follow the procedure in this TSB to update the software for the
MKBD to address this condition.
Applicable Vehicles (Certain):
• 2024–2025MY Kona Electric (SX2 EV) produced 10/05/2023 - 09/19/2024

SST Information:
Tool Name

Tool Number

VCI 3

G0VHNNN06

Figure

Remarks

VCI 3 can be utilized to complete the software
updates without additional hardware.
If using VCI 2, the ECI Kit will be required
to complete the software updates.

VCI 2

G1XDDMN001

+
Ethernet
Communication
Interface (ECI)
Kit

Ordering information:
Website: https://hyundaiessentialtools.com/
Phone: 1-855-763-9199
Email: [email protected]
Hours: 7 AM – 7 PM CST

G0XDDMN052

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair

SUBJECT:

SOFTWARE UPDATE FOR MULTIMEDIA KEYBOARD (MKBD) LOGIC IMPROVEMENT
(SERVICE CAMPAIGN TCLA)

GDS Information:
System

Event Number

Description

MKBD

1162

SX2/SX2 EV MKBD LOGIC IMPROVEMENT

(*or use a later available event as listed in the GDS MKBD Update screen if one is available.)
NOTE: This software update is subject to an OTA (Over-the-Air) option and may also be completed
by customers with active Bluelink subscriptions.

Warranty Information:
Model

Op. Code

Operation

Op.
Time

Causal Part

Nature
Code

Cause
Code

Kona
Multimedia Keyboard
0.3
Electric
40D215R0
96540-BE000LS5
I14
ZZ3
(MKBD) Software Update M/H
(SX2 EV)
NOTE 1: Submit claim on Claim Entry Screen as “Campaign” type.
NOTE 2: If a part is found in need of replacement while performing this campaign and the affected
part is still under warranty, submit a separate claim using the same repair order. If the affected part is
out of warranty, submit a Prior Approval request for goodwill consideration prior to performing the
work.
NOTE 3: Op times include VIN, Mileage, and photo capture of the “ECU update complete” screen as
outlined in the Digital Documentation Policy.

ROM ID Information: Event 1162
Model

System

Kona
Electric
(SX2 EV)

MKBD

TSB #: 25-01-013H

Part Number

ROM ID
Old

New

96540-BE000/100

1.06

1.07

96540-BF100

2.00

2.01

Page 2 of 6

SUBJECT:

SOFTWARE UPDATE FOR MULTIMEDIA KEYBOARD (MKBD) LOGIC IMPROVEMENT
(SERVICE CAMPAIGN TCLA)

Service Procedure:

DIGITAL DOCUMENTATION
This TSB includes Repair validation photos. Refer to the latest Warranty Digital Documentation
Policy for requirements.

NOTICE
You must initially perform the GDS ECU update in Auto Mode.
• If the ECU update starts but then fails in Auto Mode, perform the update in Manual Mode
to recover.

NOTICE
Ensure the vehicle’s battery charge is above 11.0 Volts and the tablet’s battery charge is above
30% before performing a software update to avoid the update from failing.

i

Information

•

Turn off all lamps (do NOT leave head lamp switch in auto mode) and all accessories.

•

Perform update with the ignition switch in the ON position.

•

Do NOT disconnect any cables connected to the vehicle or scan tool during update.

•

Do NOT start the engine during update.

•

Do NOT turn off the ignition switch during update.

1.

Perform the ECU update in Auto Mode.
Use the ID Check to verify the ROM ID before
updating the software.

i

Information

Refer to TSB # 24-GI-012H, “ECU
Update Procedure for Tablet-Based
GDS-Smart”, for additional information.

TSB #: 25-01-013H

Page 3 of 6

SUBJECT:

2.

SOFTWARE UPDATE FOR MULTIMEDIA KEYBOARD (MKBD) LOGIC IMPROVEMENT
(SERVICE CAMPAIGN TCLA)

Select the MKBD system to scan the vehicle’s
current ROM ID.

NOTICE
Check the current ROM ID version and
compare it to the ROM ID Information
table before attempting to perform the
software update.

NOTICE
If the update fails, please remove the
power connector or the battery (–)
connector from the indoor fuse box for at
least 5 seconds and reassemble it to
retry the update.
3.

After the ECU update process shows 100%
complete, follow the prompts on the screen to
cycle the ignition OFF for at least 10 seconds
to reset the control unit (certain models may
take up to 30 seconds).

i

Information

Use the Refresh button to reset the
timer.

TSB #: 25-01-013H

Page 4 of 6

SUBJECT:

SOFTWARE UPDATE FOR MULTIMEDIA KEYBOARD (MKBD) LOGIC IMPROVEMENT
(SERVICE CAMPAIGN TCLA)

4.
DIGITAL
DOCUMENTATION

Example of STUI Photo
Take a screenshot of the ECU update
complete screen using your tablet and
upload to STUI.

5.

OTA Initialization:
After clicking OK, the OTA Initialization
process will begin.
• If OTA initialization performs
automatically, then proceed with the
service procedure.
• If the OTA initialization fails, connect
GDS-Smart > S/W Management >
Central Communication Unit (CCNF)
> OTA Initialization
Follow the instructions on the screen.

6.

After OTA Initialization, remove and reconnect
the power connector or the battery (–)
connector in the indoor fuse box for at least
5 seconds.

7.

Perform an All Systems Fault Code search
and erase any DTC history that had
incidentally occurred from the ECU update.

8.

Place in Ready mode to confirm proper
operation of the vehicle.

TSB #: 25-01-013H

REPLACE WITH YOUR SPECIFIC
SCREENSHOT
STUI PHOTO SHOULD HAVE A 6 PT.
ORANGE BORDER AND 3.3” WIDTH

Page 5 of 6

SUBJECT:

SOFTWARE UPDATE FOR MULTIMEDIA KEYBOARD (MKBD) LOGIC IMPROVEMENT
(SERVICE CAMPAIGN TCLA)

NOTICE
If the ECU update fails in Auto Mode, perform the update in Manual Mode using the password(s)
below.
Manual Mode Password: Event 1162
ECM Menu

Password

SX2 EV MKBD 96540-BE000/100

9762

SX2 EV MKBD 96540-BF100

9763

TSB #: 25-01-013H

Page 6 of 6