NHTSA ID Number: 11014305
Manufacturer Communication Number: PIT6334
TSB/Document Date: 2025-02-18
Summary
This Preliminary information communicates if a customer and service tech encounter this concern, it will be fixed with a software update and the vehicle can still be driven in the meantime.?
Bulletin No.: PIT6334
Published date: 02/13/2025
Preliminary Information
PIT6334 Route not loading into built in Google Maps when sent from
mobile MyBrand App
Models
Brand:
Model:
Model Years:
Buick![]()
Enclave
2024
Buick![]()
Envision
2024
Cadillac
Escalade
2023
Cadillac
Escalade ESV 2023
Cadillac
Lyriq
2024
Cadillac
XT4
2024
Chevrolet
Blazer EV
2024
Chevrolet
Colorado
2023
Chevrolet
Corvette
2024
Chevrolet
Equinox
2025
Chevrolet
Equinox EV
2024
Chevrolet
Silverado 1500 2023
Chevrolet
Silverado 2500 2024
Chevrolet
Silverado 3500 2024
Chevrolet
Silverado EV
2024
Chevrolet
Suburban
2023
Chevrolet
Tahoe
2024
Chevrolet
Traverse
2024
GMC![]()
Acadia
2024
GMC![]()
Canyon
2023
GMC![]()
Hummer
EV
2023
GMC![]()
Sierra 1500
2023
GMC![]()
Sierra 2500
2024
GMC![]()
Sierra 3500
2024
GMC![]()
Sierra EV
2024
GMC![]()
Yukon
2023
GMC![]()
Yukon XL
2023
-
2025
2025
2024
2024
2025
2025
2025
2025
2025
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2024
2025
2025
2025
2025
2024
2025
2025
2025
2025
2025
2025
2025
2025
2025
2025
2025
VIN:
Engine: Transmissions:
from to
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All LK0
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Involved Region or
Country
North America, Canada and Mexico
Additional Options
(RPO)
IOK, IVD or IVE with UE1/UES
Condition
Some customers may state when a destination is sent to the
Google built in Maps from the mobile MyBrand App while the
vehicle is off, the destination will not show up or may show up
days later after a non-quick start/long radio start up.
Cause
This may be due to a software anomaly.
Correction:
Engineering is currently investigating
The PI will be updated or replaced with TSB once a determination has been made
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty
coverage), use the following labor operation. Reference the Applicable Warranties section
of Investigate Vehicle History (IVH) for coverage information.
Labor
Operation
*3486428
Description
Labor
Time
Verify route does not load to built in Google Maps on radio when being
0.2 Hr.
requested by mobile MyBrand app
* unique labor operation for bulletin use only.
Customer Information
Please communicate to the customer that we apologize for this inconvenience and that General Motors
is
working on a solution for this concern.
Version History
Version
Modified
1
02/13/2025 - Created On.
GM Global Brands
© 2025 General Motors
. All Rights Reserved.
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TSB/Document ID: PIT6334
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-14
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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