NHTSA ID Number: 11014288
Manufacturer Communication Number: 25-01-011H TSB
TSB/Document Date: 2025-02-17
Summary
Certain IONIQ 5 (NEA EV) vehicles may have come with the incorrect key fob for the trim level. Follow the procedure in this bulletin to inspect and, if necessary, replace with the correct key fob.
GROUP
NUMBER
CAMPAIGN
Technical Service Bulletin
SUBJECT:
DATE
FEBRUARY 2025
25-01-011H
MODEL(S)
IONIQ 5 (NEA EV)
KEY FOB INSPECTION/REPLACEMENT
(SERVICE CAMPAIGN 9B9)
IMPORTANT
Dealers must perform this service campaign on all affected vehicles prior to customer retail delivery
and whenever an affected vehicle is in the shop for any maintenance or repair.
Access the “Vehicle Information” screen via WebDCS to identify open campaigns.
Description: Certain IONIQ 5 (NEA EV) vehicles may have come with the incorrect key fob for the trim
level. Follow the procedure in this bulletin to inspect and, if necessary, replace with the correct key fob.
Applicable Vehicles (Certain):
• 2025MY IONIQ 5 (NEA EV) produced from 12/10/2024 – 01/24/2025
NOTICE
To avoid any potential damage to IONIQ vehicles, this service campaign can only be performed
at IONIQ certified dealers.
Parts Information:
Model
Part
Name
Trim
Level
SE
IONIQ 5
(NEA EV)
FOB –
Smart
Key
SEL
XRT &
Limited
Part Number
Image
Remarks
95440-GI300
• No Side Buttons
• Yellow Part Number
Label
• Qty: 2/vehicle
95440-GI120
• 1 Side Button
• Gray Part Number
Label
• Qty: 2/vehicle
95440-GI130
• 3 Side Buttons
• Blue Part Number
Label
• Qty: 2/vehicle
Warranty Information:
Model
IONIQ 5
(NEA EV)
Op. Code
Operation
Op.
Time
50250A01
0.2
M/H
50250A02
Key Fobs Inspection
(SEL Trim)
0.2
M/H
95440-GI120
50250A03
Key Fobs Inspection
(Limited and XRT Trims)
0.2
M/H
95440-GI130
50250A04
Key Fobs Inspection and
Replacement
(SE Trim)
0.6
M/H
95440-GI300
50250A05
Key Fobs Inspection and
Replacement
(SELTrim)
0.6
M/H
95440-GI120
Causal Part
Nature
Code
Cause
Code
B1B
ZZ7
95440-GI300
Key Fobs Inspection and
0.6
95440-GI130
Replacement
M/H
(Limited & XRT Trims)
NOTE 1: Submit claim on Claim Entry Screen as “Campaign” type.
NOTE 2: If a part is found in need of replacement while performing this campaign and the affected
part is still under warranty, submit a separate claim using the same repair order. If the affected part is
out of warranty, submit a Prior Approval request for goodwill consideration prior to performing the
work.
NOTE 3: This TSB includes Repair validation photos. Op times include VIN, Mileage, and Repair
validation photo(s) as outlined in the Digital Documentation Policy.
NOTE 4: The incident parts will be called back through the normal Warranty Technical Center (WTC)
parts return process. Claim is subject to debit if the part is not returned.
50250A06
Service Procedure:
DIGITAL DOCUMENTATION
This TSB includes Repair validation photos. Refer to the latest Warranty Digital Documentation
Policy for requirements.
Key Fob Inspection
1.
Examine the key fob to see if it matches the
vehicle trim level according to the
specifications listed in the table shown at right.
•
•
If key fob matches, then it is the correct
one. Proceed with taking a picture as
directed in step 2. Service Procedure is
complete.
If key fob does NOT match the
specifications listed, then proceed to Key
Fob Replacement & Programming.
i
Vehicle
Trim
Key Fob Part
Number Label
Color
Key Fob Side
Button
0 Button
95440-GI300
SE
(Yellow)
Information
The part number label color is for
reference when applicable. Not all key
fobs will have this label as it could have
been removed by the customer or
technician.
1 Button
95440-GI120
SEL
(Gray)
3 Buttons
95440-GI130
XRT
and
LIMITED
(Blue)
2.
DIGITAL
DOCUMENTATION
Using STUI, take a photo of the Smart
Key Fob with the VIN Plate. Ensure
the photo is in focus to capture the
VIN information, and side view of the
Smart Key Fob.
Upload the photo to STUI.
Key Fob Replacement & Programming
1.
Order the correct key fob part number for the
vehicle trim level.
2.
Program the new key fobs to the vehicle.
•
Follow TSB # 19-BE-006H, “Key Fob
Code Saving/Programming
Information” or latest version.
3.
After key fob programming is complete, verify
all features function normally on both key
fobs, such as:
• Remote Start
• Lock/Unlock
• Horn Honk
• Remote Smart Parking Assist (RSPA)
• Liftgate (if applicable)
i
Information
Key fob for XRT/Limited trim shown.
4.
DIGITAL
DOCUMENTATION
Using STUI, take a photo of both
Smart Key Fobs with the VIN Plate.
Ensure the photo is in focus to
capture the VIN information, and side
view of the Smart Key Fobs.
Upload the photo to STUI.
5.
Save the original key fobs for parts return
request. Do NOT discard them.
i
Information
The request for the original parts will be
sent upon successful claim submission.
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TSB/Document ID: 25-01-011H TSB
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-14
MFR Internal Campaign ID/Software Version: 9B9
Communication Type: Service Campaign
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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