Hyundai Motor America

P.O. Box 2704
Huntington Beach, CA 92647

Hyundai Campaign Number: 9B6
[MM/DD/YYYY]

IMPORTANT SERVICE CAMPAIGN
Hybrid Control Unit Software Update for Cruise Control

This is an important Manufacturer’s Service Campaign.
• Please contact your nearest Hyundai dealer to schedule this procedure.
• The service campaign will be performed on your vehicle at NO CHARGE to you.
• Having this service update performed will help ensure your vehicle’s full protection under the emissions warranty.
• Failure to have this service performed could cause your vehicle to fail an emissions inspection (SMOG check) when
required under state law. It could also be considered a lack of proper maintenance.
• To locate your nearest Hyundai dealer and schedule your appointment, please call or visit:
1-855-371-9460 or www.hyundaiusa.com/campaignhome

This notice applies to your [Model Year] Hyundai Elantra Hybrid vehicle, VIN: XXXXXXXXXXXXXXXXX
Dear
The California Air Resources Board has determined that certain 2021 – 2023 model year Elantra Hybrid vehicles may be releasing air
pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the
dangers of air pollution. Hyundai is conducting a service campaign to update the Hybrid Control Unit (HCU) for the cruise control. Our
records indicate that your vehicle is affected by this campaign.

What is the problem?
Certain Elantra Hybrid vehicles may exhibit a condition where the cruise control setting speed increases without input from the driver. This
may occur when the HCU misinterprets the signal from the Cruise Control system.

What will Hyundai do?
Your Hyundai dealer will update the HCU for the cruise control. This procedure will be performed at NO CHARGE to you.

What should you do?
Please contact your nearest Hyundai dealer to schedule this procedure.
The actual time required to perform this procedure on your vehicle will take less than 1 hour, however, your vehicle may be needed
longer. To schedule an appointment with your preferred Hyundai dealer, please call 1-855-371-9460 or visit:
1. Visit www.hyundaiusa.com/campaignhome
2. Enter your 17-digit Vehicle Identification Number (“VIN”) from the top of this letter and click the “Search” button.
3. Click “Schedule Appointment,” enter your zip code in the Dealership Locator tool, click “Find a Dealer” button and follow the
onscreen prompts to schedule your service appointment.

Are you a California registered owner?
The California Air Resources Board requires that emissions-related campaigns, such as this, be completed prior to annual vehicle
registration renewal. Without repair, you may not be able to complete your vehicle registration and obtain a license tag. Once this repair
has been completed, your Hyundai dealer will provide a “Proof of Correction Certificate.” The California Department of Motor vehicles
(DMV) may request this Proof of Corrections Certificate during your next vehicle registration. This certificate should be kept with your
vehicle records thereafter.

Are you a registered owner in Colorado, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New
York, Oregon, Pennsylvania, Rhode Island, Vermont, or Washington?
Because your state has adopted the California emissions regulation, your Hyundai dealer will also provide a “Proof of Correction
Certificate” once this repair has been completed. Your state’s Department of Motor Vehicles, Department of Transportation, Motor Vehicle
Administration, Motor Vehicle Commission or Department of Licensing may request this Proof of Corrections Certificate during your next
vehicle registration. This certificate should be kept with your vehicle records thereafter.

Additional information
If you require further assistance, you may contact Hyundai Customer Care Center at 1-855-371-9460. To better assist you during your
call, please use the last 8 characters of your VIN (the bold characters in the VIN at the top of this letter).
Thank you for your attention to this important service procedure. We apologize for any inconvenience this may have caused you.
Hyundai Motor America

Importante Campaña de Servicio — Si tienes preguntas, llama al 1-800-633-5151 y oprima “1”

Hyundai Motor America

P.O. Box 2704
Huntington Beach, CA 92647

Hyundai Campaign Number: 9B6

IMPORTANT SERVICE CAMPAIGN
If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee
within ten days.

Have you previously paid for this repair?
If you have previously paid for a repair that addresses the problem described in this letter, you may be eligible for a reimbursement. To
submit for reimbursement:
1. Visit www.hyundaiusa.com/campaignhome
2. Click this icon in the top right of the webpage:
3. Click “Contact Us”
4. Click the “Campaign Reimbursement” tile and follow the onscreen directions to submit.
You can also call to obtain additional information at 1-855-371-9460.

No longer own this vehicle?
You received this notification because U.S. federal regulations require automotive manufacturers to notify last known owners of vehicles
based on current owner records. Our records are based primarily on state registration and title data, which indicate that you are the
current owner.
If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.