T-SB-0016-25

January 29, 2025

Abnormal Vibration From Accessory Roof Rack
Service
Category

Vehicle Exterior
Market USA and

Section

Mexico

Exterior Panels/Trim

Applicability
YEAR(S)

MODEL(S)

2024 - 2025

Tacoma, Tacoma HV

ADDITIONAL INFORMATION

Introduction

Some 2024 – 2025 model year Tacoma and Tacoma Hybrid vehicles equipped with an accessory
roof rack may exhibit an abnormal vibration from the accessory roof rack while driving. New roof
rack bumpers have been developed to address this vibration. Follow the Repair Procedure in this
bulletin to address this condition.

Warranty Information
For USA Market
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

BD2423

R & R Roof Rack Bumpers

1.0

PT767-35100

9B

43

APPLICABLE WARRANTY
 This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.
For Mexico Market
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

BD2423

R & R Roof Rack Bumpers

1.0

PT767-35100

9B

43

APPLICABLE WARRANTY
 This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 60,000 kilometers, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.

© 2025 Toyota Motor Sales, USA

Page 1 of 7

T-SB-0016-25

January 29, 2025

Page 2 of 7

Abnormal Vibration From Accessory Roof Rack
Parts Information
PART NUMBER

PART NAME

QTY

PT767-35100-SK

Taco RFRCK

1

Required Tools & Equipment
REQUIRED TOOLS & MATERIAL

QTY

Protective Blanket

1

T30 Torx® Bit

1

Repair Procedure

1. Confirm the condition exists.
Does the vehicle exhibit an abnormal vibration coming from the accessory roof rack
while driving?


YES — Continue to step 2.



NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.

© 2025 Toyota Motor Sales, USA

T-SB-0016-25

January 29, 2025

Page 3 of 7

Abnormal Vibration From Accessory Roof Rack
Repair Procedure (continued)

2. Remove the roof rack front fairing.
A. Place a protective blanket under the
front fairing for protection as shown
in Figure 1.

Figure 1.
1

1

B. Use the T30 Torx® bit and wrench to
remove the three bolts from the driver
side of the front fairing shown in Figure 2.

Front Fairing

Figure 2.

C. Repeat substep B on the passenger side
of the front fairing.

D. Remove the front fairing from the
roof rack assembly and set it aside for
later use.
Front Fairing Bolts

3. Remove the reinforcement bar from the roof
rack assembly. Place the reinforcement bar
on a flat surface for the next step.

Figure 3.

1

1

© 2025 Toyota Motor Sales, USA

Reinforcement Bar

T-SB-0016-25

January 29, 2025

Page 4 of 7

Abnormal Vibration From Accessory Roof Rack
Repair Procedure (continued)

4. Remove the old roof rack bumpers from the
reinforcement bar.

Figure 4. Removing Roof Rack Bumpers

A. Put the reinforcement bar on a
flat surface.

B. By hand, twist and remove the three
bumpers from the reinforcement bar,
as shown in Figure 4, and discard them.

1

1

C. Install the three NEW supplied 15 mm
roof rack bumpers into the reinforcement
bar, as shown in Figure 5, by twisting
and pressing into the bracket openings.

Old Roof Rack Bumper

Figure 5.

1

NOTE
Verify that the 15 mm roof rack bumpers
are fully seated into the bracket openings.

1

© 2025 Toyota Motor Sales, USA

New Roof Rack Bumper

T-SB-0016-25

January 29, 2025

Page 5 of 7

Abnormal Vibration From Accessory Roof Rack
Repair Procedure (continued)

5. Reinstall the reinforcement bar and front
fairing onto the roof rack.

Figure 6. Reinforcement Bar Behind the Side
Panel Brackets

A. Reinstall the reinforcement bar behind the
side panel brackets, onto the roof rack
assembly as shown in Figure 6.
1

B. Place the front fairing on top of the side
panel brackets to prepare for bolt
installation. Using the six NEW bolts from
the Taco RFRCK kit, hand-start three
bolts on the driver and passenger side of
the front fairing.
NOTE

2

Do NOT fully tighten the bolts.

6. Change the roof rack side panel hardware.

1

Reinforcement Bar

2

Side Panel Brackets

Figure 7. Roof Rack Side Panel Hardware

A. On the driver side, remove the rearmost
roof rack side panel bolt and replace it
with a NEW bolt from the Taco RFRCK
kit. Hand-start the bolt a few turns
without fully tightening it, as shown
in Figure 8.

B. On the driver side, remove the
forwardmost roof rack side panel bolt,
and replace it with a NEW bolt from the
Taco RFRCK kit. Hand-start the bolt a
few turns without fully tightening it, as
shown in Figure 8.

2

1

1

Rearmost Roof Rack Side Panel Bolt

2

Forwardmost Roof Rack Side Panel Bolt

Figure 8. Bolt Not Fully Tightened

C. Repeat substeps A and B for the
passenger side roof rack side panel.

© 2025 Toyota Motor Sales, USA

T-SB-0016-25

January 29, 2025

Page 6 of 7

Abnormal Vibration From Accessory Roof Rack
Repair Procedure (continued)

7. Adjust the height of the roof rack assembly.
A. Starting on the driver side, lift the front
fairing and side panel to create the
largest gap possible between the roof of
the vehicle and the roof rack assembly,
as shown in Figure 9.

Figure 9.

2

1

B. While still lifting the front fairing and side
panel, tighten the rearmost side panel
bolt first, followed by the forwardmost
side panel bolt to set the height on
one side.

1

Front Fairing

2

Side Panel

Figure 10.

2

1

Torque: 8 N*m (81.6 kgf*cm,
70.8 in*lbf).
NOTE
 Two people may be needed for
this step.
 Tighten the bolts in the sequence
described in substep B.
 Ensure that pressure is ONLY applied
in the upward direction.

1

Rearmost Roof Rack Side Panel Bolt

2

Forwardmost Roof Rack Side Panel Bolt

C. Repeat substeps A and B on the passenger side roof rack side panel.

© 2025 Toyota Motor Sales, USA

T-SB-0016-25

January 29, 2025

Page 7 of 7

Abnormal Vibration From Accessory Roof Rack
Repair Procedure (continued)

8. Adjust the height of the front fairing.
A. On the driver side, push the front fairing
up and rearward as much as possible.

Figure 11.

B. While holding the front fairing up and
rearward, tighten the forwardmost front
fairing bolt first, followed by the middle
bolt, and lastly, the rearmost front
fairing bolt.
Torque: 8 N*m (81.6 kgf*cm,
70.8 in*lbf).

3

2

1

NOTE
 Tighten the bolts in the sequence
described in substep B.
 Ensure that pressure is applied only in
the upward and rearward directions.

1

Forwardmost Front Fairing Bolt

2

Middle Front Fairing Bolt

3

Rearmost Front Fairing Bolt

C. Repeat substeps A and B on the passenger side of the front fairing.
9. Measure the gap between the reinforcement
bar and the roof of the vehicle at the center,
as shown in Figure 12, using the supplied
gap gauge in the Taco RFRCK kit.

Figure 12.

1

NOTE
If the gap distance is less than 2.5 mm,
readjust by partially loosening the front fairing
bolts and repeating step 8. Additionally, loosen
the side panel bolts and repeat step 7.
3
2

1

Reinforcement Bar

2

Gap Gauge

3

Distance Between the Reinforcement Bar and
the Roof of the Vehicle

10. Test drive the vehicle and confirm the abnormal vibration is no longer present.

© 2025 Toyota Motor Sales, USA