NHTSA ID Number: 11014186
Manufacturer Communication Number: T-SB-0099-24 Rev1
TSB/Document Date: 2025-02-12
Summary
Some 2016 – 2022 model year Tacoma vehicles with Super White (040) paint may exhibit paint peeling along the exterior window door frames, inner fender edges under the hood, and/or A-pillars. The affected panel(s) require repainting to address this condition. The paint repair may need to be sublet to a body shop.
T-SB-0099-24
Rev1
October 22, 2024
Super White 040 Paint Peeling from Affected Panel(s)
Service
Category
Vehicle Exterior
Market USA and
Section
Mexico
Exterior Panels/Trim
Applicability
YEAR(S)
MODEL(S)
2016 - 2022
Tacoma
ADDITIONAL INFORMATION
REVISION NOTICE
January 17, 2025 Rev1:
The Introduction and Confirmation Procedure sections have been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction
Some 2016 – 2022 model year Tacoma vehicles with Super White (040) paint may exhibit paint
peeling along the exterior window door frames, inner fender edges under the hood, and/or
A-pillars. The affected panel(s) require repainting to address this condition. The paint repair may
need to be sublet to a body shop. Follow the Confirmation Procedure in this bulletin to verify the
presence of this condition.
© 2025 Toyota
Motor Sales, USA
Page 1 of 5
T-SB-0099-24
Rev1
October 22, 2024
Page 2 of 5
Super White 040 Paint Peeling from Affected Panel(s)
Warranty Information
For USA Market
CLAIM TYPE
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
Paint
P+
(Applicable T-3 Code)
Condition Confirmed –
Sublet to Body Shop
0.0
N/A
69
82
NOTE
Use sublet type “PT” for body shop repairs. The invoice is required to be attached to the
warranty claim.
Reimbursement for documenting the condition through the 23TE08 Inspection Website can be claimed
under sublet type “ZZ” using the following formula: 0.8 hours x Dealer Hourly Warranty Labor Rate.
Select ALL applicable T-3 position codes.
If Genuine Toyota parts are needed, claim under replacements parts.
See Warranty Policy 4.12 for additional information on paint claim submission.
APPLICABLE WARRANTY
This repair is covered under the Toyota Basic Warranty. This warranty is in effect for
36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
Warranty application is limited to occurrence of the specified condition described in
this bulletin.
© 2025 Toyota Motor Sales, USA
T-SB-0099-24
Rev1
October 22, 2024
Page 3 of 5
Super White 040 Paint Peeling from Affected Panel(s)
Warranty Information (continued)
For Mexico Market
CLAIM TYPE
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
Paint
P+
(Applicable T-3 Code)
Condition Confirmed –
Sublet to Body Shop
0.0
N/A
69
82
NOTE
Use sublet type “PT” for body shop repairs. The invoice is required to be attached to the
warranty claim.
Reimbursement for documenting the condition through the 23TE08 Inspection Website can be claimed
under sublet type “ZZ” using the following formula: 0.8 hours x Dealer Hourly Warranty Labor Rate.
Select ALL applicable T-3 position codes.
If Genuine Toyota parts are needed, claim under replacements parts.
See Warranty Policy 4.12 for additional information on paint claim submission.
APPLICABLE WARRANTY
This repair is covered under the Toyota Basic Warranty. This warranty is in effect for
36 months or 60,000 kilometers, whichever occurs first, from the vehicle’s in-service date.
Warranty application is limited to occurrence of the specified condition described in
this bulletin.
© 2025 Toyota Motor Sales, USA
T-SB-0099-24
Rev1
October 22, 2024
Page 4 of 5
Super White 040 Paint Peeling from Affected Panel(s)
Confirmation Procedure
1. Confirm the condition exists.
Inspect the vehicle to determine if it
exhibits paint peeling along the exterior
window door frames, inner fender edges
under the hood, and/or A-pillars, as shown
in Figures 1 – 4.
Figure 1. Paint Peeling on Door Frame
A. Is the location of the paint condition on
the door window frames, inner fender
panels, and/or A-pillar panels?
YES — Continue to substep B.
NO — This bulletin does NOT
apply. Continue diagnosis
using the applicable
Repair Manual.
Figure 2. Paint Peeling on Inner Fender
B. Is the paint peeling?
YES — Continue to substep C.
NO — This bulletin does NOT
apply. Continue diagnosis
using the applicable
Repair Manual.
Figure 3. Paint Peeling on Door Frame
© 2025 Toyota Motor Sales, USA
T-SB-0099-24
Rev1
October 22, 2024
Page 5 of 5
Super White 040 Paint Peeling from Affected Panel(s)
Confirmation Procedure (continued)
C. Is there evidence of outside influences
on the affected panel(s) that may have
caused the condition?
Figure 4. Paint Peeling on A-pillar
NOTE
Examples of outside influences include
previously damaged or deformed
panels, aftermarket paint, bird
droppings, or chemicals.
YES — This bulletin does NOT
apply. Continue diagnosis
using the applicable
Repair Manual.
NO — Continue to step 2.
2. Take a photograph of each affected panel that clearly displays the condition.
3. Upload the images of each affected panel to the 23TE08 Inspection Website and send the
vehicle to a body shop to have the affected panel(s) repainted.
© 2025 Toyota Motor Sales, USA
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TSB/Document ID: T-SB-0099-24 Rev1
Replacement Service Bulletin Number:
MFR Communication Date: 2025-01-17
MFR Internal Campaign ID/Software Version: T-SB-0099-24 Rev1
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
MFR Component System:
MFR Component Subsystem:
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