NHTSA ID Number: 11014154
Manufacturer Communication Number: N242485100
TSB/Document Date: 2025-02-11
Summary
Service update - Certain vehicles listed above may have a condition in which the chassis harness branch may contact the rear half shaft boot on LH and RH side. Dealers are to inspect and install chassis wiring harness retainers.
GENERAL MOTORS![]()
DCS7141
URGENT - DISTRIBUTE IMMEDIATELY
Date:
February 11, 2025
Subject: N242485100 - Service Update
Chassis Wiring Harness Retainer
Models: 2025 Cadillac
LYRIQ
General Motors
is releasing Service Update N242485100 today.
What Should Dealers Do: Dealers should review IVH or the Dealer Maxis reports
for open VINs in their inventory. Dealers can view the attached bulletin and it
will also be displayed in Service Information tomorrow.
A Stock VIN list is not included as our records show there are no vehicles in
dealer new inventory.
END OF MESSAGE
Service Update
N242485100 Chassis Wiring Harness Retainer
Release Date:
Attention:
February 2025
Revision:
00
This service update includes vehicles in dealer inventory and customer vehicles that return to the
dealership for any reason. This bulletin will expire at the end of the involved vehicle’s New Vehicle Limited
Warranty period.
For EV Involved Vehicles: The repairs outlined in this bulletin must only be completed at an authorized
EV dealer and repairs must be performed by a technician who has successfully completed the
applicable technical training required to perform this repair.
Model Year
Make
Cadillac![]()
Model
From
2025
LYRIQ
To
2025
Investigate Vehicle History (IVH) in the GM Global Warranty Management system should always be checked to confirm
vehicle involvement prior to beginning any required inspections and/or repairs.
Condition
Correction
Certain vehicles listed above may have a condition in which the chassis harness branch may contact
the rear half shaft boot on LH and RH side.
Dealers are to inspect and install chassis wiring harness retainers.
Parts
Quantity
2
Part Name
Part No.
WPC889*
Wiring Harness Retainer with Offset
*Parts required to complete this field action are NOT to be obtained from General Motors
Customer Care and Aftersales
(GMCC&A). The Wiring Harness Retainers can be obtained from the Warranty Parts Center (WPC) using the TSP
Dealer Request Form located on Global ConnectCentre des applications>Formulaires du service après-venteLancez>112 – TSP Dealer Request Form v1_FR
Please make sure to include the VIN as the WPC will be doing a VIN verification. It is estimated that there are only 78
involved vehicles that will require parts being replaced. If your VIN isn’t on this field action then your order will be
cancelled.
For all other regions: Follow your local process to obtain the required parts.
It is estimated that approximately 1% of involved vehicles will require rear wheel drive shaft replacement after
inspection. Please order parts accordingly.
Note: Use the VIN and the GM Electronic Parts Catalog (EPC) to determine which rear wheel driveshaft and additional
hardware to order IF the inspection deems it necessary.
Warranty Information
Labor
Operation
9107757
Description
Chassis Wiring Harness Retainer Replacement
ADD: Replace 1 Rear Wheel Drive Shaft (If Required)
ADD: Replace Additional Rear Wheel Drive Shaft (If Required)
Labor
Time
0.3
1.8
1.8
Trans.
Type
Net
Item
ZFAT
N/A
Service Procedure
1.
Raise and support the vehicle. Refer to Lifting and Jacking the Vehicle in SI.
Page 1 of 4
Service Update
N242485100 Chassis Wiring Harness Retainer
6805565
Caution: When removing the wiring harness retainer from the harness, use extreme care to not cut or damage the
harness.
2.
Remove the wiring harness retainer from the left side rear parking brake actuator harness and the rear of the
vehicle.
6805566
Note: Right side shown, left side similar.
3.
Install the NEW offset wiring harness retainer on the harness. Ensure the offset is facing the rear of the vehicle,
pulling the harness away from the rear wheel drive shaft as shown.
6805568
Note: Ensure the offset is facing the rear of the vehicle, pulling the harness away from the rear wheel drive shaft as
shown. Failure to do so may result in damage to the harness and/or the rear wheel drive shaft boot.
4.
Push the offset wiring harness retainer back into its housing. Ensure the offset is facing the rear of the vehicle,
pulling the harness away from the rear wheel drive shaft as shown. Trim the excess harness tie-down.
Page 2 of 4
Service Update
N242485100 Chassis Wiring Harness Retainer
6805565
Note: Left side shown, right side similar.
Caution: When removing the wiring harness retainer from the harness, use extreme care to not cut or damage the
harness.
5.
Remove the wiring harness retainer from the right side rear parking brake actuator harness and the rear of the
vehicle.
6805566
6.
Install the NEW offset wiring harness retainer on the harness. Ensure the offset is facing the rear of the vehicle,
pulling the harness away from the rear wheel drive shaft as shown.
6805570
Note: Ensure the offset is facing the rear of the vehicle, pulling the harness away from the rear wheel drive shaft as
shown. Failure to do so may result in damage to the harness and/or the rear wheel drive shaft boot.
7.
Push the offset wiring harness retainer back into its housing. Ensure the offset is facing the rear of the vehicle,
pulling the harness away from the rear wheel drive shaft as shown. Trim the excess harness tie-down.
8.
Inspect the RH rear wheel drive shaft boot for any signs of damage.
Page 3 of 4
Service Update
N242485100 Chassis Wiring Harness Retainer
•
If the RH rear wheel drive shaft boot is not damaged, proceed to Step 10.
•
If the RH rear wheel drive shaft boot is damaged, proceed to Step 9.
Note: DO NOT replace the RH rear wheel drive shaft unless the above inspection deems it necessary.
Note: Use the VIN and the GM Electronic Parts Catalog (EPC) to determine which rear wheel driveshaft and additional
hardware to order.
9.
Replace the RH rear wheel drive shaft. Refer to Rear Wheel Drive Shaft Replacement in SI.
10. Inspect the LH rear wheel drive shaft boot for any signs of damage.
•
If the LH rear wheel drive shaft boot is not damaged, no further action is required.
•
If the LH Rear wheel drive shaft boot is damaged, proceed to Step 11.
Note: DO NOT replace the LH rear wheel drive shaft unless the above inspection deems it necessary.
Note: Use the VIN and the GM Electronic Parts Catalog (EPC) to determine which rear wheel driveshaft and additional
hardware to order.
11. Replace the LH rear wheel drive shaft. Refer to Rear Wheel Drive Shaft Replacement in SI.
Dealer Responsibility
Whenever a vehicle subject to this service update enters your vehicle inventory or is in your facility for service in the
future, and the vehicle is still covered under the New Vehicle Limited Warranty, you must take the steps necessary to be
sure the service update correction has been made before selling or releasing the vehicle.
All new, used, GM Certified Pre-Owned (CPO), courtesy transportation vehicles, dealer shuttle vehicles, CarBravo, etc.
in dealers' possession and subject to this field action must be held and inspected/repaired per the service procedure of
this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to
customers, dealer-traded, released to auction, used for demonstration, or any other purpose.
All GM Certified Pre-Owned (CPO) vehicles currently in the dealers’ inventory within the SHIFT Digital system will be
de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid
warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within
the SHIFT Digital system, or once again be used in the Courtesy Transportation Program.
Dealer Reports – For USA & Export
The Inventory tab of the Open Vehicle Report will contain Service Update Bulletin VINs that apply to this field action.
This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer InService tab will not contain Service Update Bulletin VIN data because the intent of a Service Update Bulletin is to not
inconvenience a customer with a special trip for service. Service Update Bulletins are to be completed when the
customer is in for a regularly scheduled visit.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT
assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your
vehicle may benefit from the information.
We Support
Voluntary Technician
Certification
Page 4 of 4
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TSB/Document ID: N242485100
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-11
MFR Internal Campaign ID/Software Version: N242485100
Communication Type: Service Campaign
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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